BSOD - Driver IRQL Not Less Or Equal

Melanies

New member
Local time
4:07 PM
Messages
7
I recently clean installed windows 7.
Soon after I started getting looping resets randomly
I checked all of my hardware and it all came up clean
So I reinstalled Windows and am continuing to get the same restarts.
These are associated by a variety of BSOD's
Here is my newest dmp file.
Any idea?
Thank you
 

My Computer

OS
Win 7 Pro
I recently clean installed windows 7.
Soon after I started getting looping resets randomly
I checked all of my hardware and it all came up clean
So I reinstalled Windows and am continuing to get the same restarts.
These are associated by a variety of BSOD's
Here is my newest dmp file.
Any idea?
Thank you

this one is probably caused by your video driver.
I would un-installed all traces of your currnt driver and install a fresh copy
Also run a system file check
type cmd in search>right click and run as admin>SFC /SCANNOW

Let us know the results

Ken

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\022610-34195-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02616000 PsLoadedModuleList = 0xfffff800`02853e50
Debug session time: Fri Feb 26 00:05:21.841 2010 (GMT-5)
System Uptime: 0 days 2:36:20.916
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
..................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffffa8808b579a0, 8, 0, fffff880045414be}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProcessIsrCompletedPacket+3e )

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Installed most current drivers which allow support for windows 7 and ran sfc /scan now as admin and that came up clean. Still getting resets =(
 

My Computer

OS
Win 7 Pro
Installed most current drivers which allow support for windows 7 and ran sfc /scan now as admin and that came up clean. Still getting resets =(

Please post all dump files you have and any new ones since reinstalling gfx drivers, we can often tell more with multiple dumps to cross reference


You also have some old drivers on your system i would look at updating these

ASACPI.sys 28/03/2005 = ASUS ACPI driver, http://support.asus.com/download/download.aspx?SLanguage=en-us
ctac32k.sys 02/07/2008 = sound card driver (creative i think?), http://support.creative.com/Products/Products.aspx?catid=1
nvm62x64.sys 17/10/2008 = part of nVidia gfx package, http://www.nvidia.co.uk/Download/index.aspx?lang=en-uk

Hope this helps
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Heres my newest dmp file as per today
=/
 

My Computer

OS
Win 7 Pro
I dont know if it helps to say but it doesnt blue screen everytime it restarts... It randomly just restarts and 1/5 of the time i get a blue screen
 

My Computer

OS
Win 7 Pro
Heres my newest dmp file as per today
=/

\
Hi melanies

Hate to say it but this crash was still caused by your video driver dxgmms1.sys. You must remove the driver and all the other files before installing a fresh one.

Ken


Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\030110-19687-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*[URL="http://msdl.microsoft.com/download/symbols"]Symbol information[/URL]
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02850000 PsLoadedModuleList = 0xfffff800`02a8de50
Debug session time: Mon Mar  1 14:05:19.927 2010 (GMT-5)
System Uptime: 0 days 0:49:36.003
Loading Kernel Symbols
...............................................................
................................................................
............................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10E, {1f, fffff8a001b96e50, 0, dfc62}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[B]VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.[/B]
Arguments:
Arg1: 000000000000001f, The subtype of the bugcheck:
Arg2: fffff8a001b96e50
Arg3: 0000000000000000
Arg4: 00000000000dfc62

Debugging Details:
------------------


BUGCHECK_STR:  0x10e_1f

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff880011ed22f to fffff800028c1f00

STACK_TEXT:  
fffff880`04222878 fffff880`011ed22f : 00000000`0000010e 00000000`0000001f fffff8a0`01b96e50 00000000`00000000 : nt!KeBugCheckEx
fffff880`04222880 fffff880`0fe21098 : 00000000`00000002 fffff8a0`01b96e50 00000000`000dfc62 00000000`00000000 : watchdog!WdLogEvent5+0x11b
fffff880`042228d0 fffff880`0fe1e803 : 00000000`00000000 fffffa80`06b4b000 00000000`00000c3a fffff8a0`01b96e50 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x148
fffff880`04222910 fffff880`0fe3865d : 00000000`00000000 fffff8a0`02855670 fffffa80`00000000 fffffa80`07ed4400 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xd6f
fffff880`04222ae0 fffff880`0fe38398 : fffff800`00b96080 fffff880`0fe37d00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`04222cd0 fffff880`0fe37e96 : 00000000`00000000 fffffa80`0abecd50 00000000`00000080 fffffa80`09eb2010 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`04222d00 fffff800`02b65166 : 00000000`030138cc fffffa80`09ec6060 fffffa80`06a1f040 fffffa80`09ec6060 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`04222d40 fffff800`028a0486 : fffff800`02a3ae80 fffffa80`09ec6060 fffff800`02a48c40 fffff880`0123d534 : nt!PspSystemThreadStartup+0x5a
fffff880`04222d80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
fffff880`0fe21098 c7442450c5f3ffff mov     dword ptr [rsp+50h],0FFFFF3C5h

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc578

FAILURE_BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148

BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I driver sweepered my video drivers and reinstalled the drivers again and i still blue screened.
If it was my video drivers again i dont know what to say anymore. I reinstalled them 3 times. =/
Maybe theres a problem with the 7800gtx drivers with win 7?
Thanks
 

My Computer

OS
Win 7 Pro
Did another clean install. I dont think its driver related because im still blue screening
 

My Computer

OS
Win 7 Pro
I driver sweepered my video drivers and reinstalled the drivers again and i still blue screened.
If it was my video drivers again i dont know what to say anymore. I reinstalled them 3 times. =/
Maybe theres a problem with the 7800gtx drivers with win 7?
Thanks

I looked the Dump and its pointing the same driver dxgmms1.sys but you have updated the Direct X rite. So it's also worth reinstalling your Display driver. If oyur using addtional display card then remove it use the on-board display adapter see whether that makes any difference.

Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

You could also Run free video stress test: FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net Free Software - GIMPS

Hope this helps,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
I already reinstalled my video drivers. The website says that the current version supports win 7.
All of my temps are perfect in my tower. I bought a new heatsinc and redid the thermal paste initially when it started looping, but it wasnt the problem. My vid card temps are perfect and so on. The side has been off for a few days actually.
I ran a stress test before i even posted here a passed... i ran a memtest and passed.
I have the most current version of Direct X
My mobo p5ne-sli doesnt have on board. ( i know stupid mistake buying it when i did)
 

My Computer

OS
Win 7 Pro

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
System Info:
Model #: MS227
Product #: BK232AA-ABA
Serial #: 4CS9510JDY
Software Build #: A1NAv6PrA1
Service ID #: 030-310
PCBRAND: Pavilion


Whenever i run Pro Tools M-Powered Essential and my M-Audio Producer USB Microphone i get a blue screen with this message
"Driver_IRQL_Not_Equal_Less_Than..."

I tried updating all my drivers and i got a message saying they're all up-to-date.

I was trying to attach my dump files it leaves a message saying invalid file.
I copied the dump but i dnt know how to attach it.

C:\Windows|Minidump|052110-22776-01.dmp

I've updated all my drivers and i dnt know what to do...


Plz help me....I need to start recording again.
 

My Computer

Computer Manufacturer/Model Number
MS227
OS
Windows 7
CPU
All in One Desktop
Just had a look at your last dump 0xd1 error BSOD Index which is normally caused by a driver

Blames stdriver64.sys as the cause of the crash but i cant find what this driver is associated with (only thing i could find on google is to do with a stealth pedal but im not sure)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Pauly Special
OS
Win7 Ultimate X64
CPU
Intel i5 3570K
Motherboard
Gigabyte Z77X-DS3H
Memory
8GB DDR3 1600
Graphics Card(s)
Onboard
Sound Card
Onboard
Screen Resolution
1280x1024
Hard Drives
Samsung 840 Evo SSD (OS)
1TB Spinner (Data)
PSU
800W Arctic
Case
Cooler Master
Cooling
3x120mm Fans
Keyboard
MS Wireless
Mouse
MS Wireless
Internet Speed
20M
Thanks for your reply...

How can we go about fixing it??

I'm unable to work Pro Tools with my Producer USB microphone at the same time cuz thats when it shuts down and leave me the BDOS message.
However, i can run Pro Tools by itself [without the Producer USB Microphone being plugged in] but gives me a message saying "Unable to find hardware......." of course cuz the microphone is not plugged in. Now when i exit Pro Tools and plug in the microphone, it says connected. They work separately but not together.

Thanks for your help..........


Really wanna get some work done..
 

My Computer

Computer Manufacturer/Model Number
MS227
OS
Windows 7
CPU
All in One Desktop
Looks like your audio drivers are the cause. Please update them, or uninstall them and install a fresh copy.

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_Mini Dump File.zip\052110-22776-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02c12000 PsLoadedModuleList = 0xfffff800`02e4fe50
Debug session time: Fri May 21 20:59:17.313 2010 (GMT-4)
System Uptime: 0 days 2:05:47.888
Loading Kernel Symbols
...............................................................
................................................................
..............................
Loading User Symbols
Loading unloaded module list
............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {f0eff68, 2, 0, fffff88003ddfa1b}

Unable to load image \SystemRoot\system32\DRIVERS\stdriver64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for stdriver64.sys
*** ERROR: Module load completed but symbols could not be loaded for stdriver64.sys
Unable to load image \SystemRoot\system32\DRIVERS\MAudioProducer.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for MAudioProducer.sys
*** ERROR: Module load completed but symbols could not be loaded for MAudioProducer.sys
Probably caused by : stdriver64.sys ( stdriver64+1a1b )

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
Looked up Stealth Pedal

I googled what a stealth pedal was but it says something about guitar just wanted you to know that i dnt use any guitar...
 

My Computer

Computer Manufacturer/Model Number
MS227
OS
Windows 7
CPU
All in One Desktop
Will Do That ASAP

Thanks 4 ur reply....
Im going to try that right now
 

My Computer

Computer Manufacturer/Model Number
MS227
OS
Windows 7
CPU
All in One Desktop
That Didnt Work!

Thanks for your help but i tried uninstalling my Producer USB Microphone an installing it back from the M-Audio website but that didnt work.
I've already updated Realtak Audio Driver earlier when HP factory set my computer a few months ago.
Im pretty sure its my microphone thats giving me the problem cuz thats the only time i get BDOS but its weird cuz its says its connected and ready to use when its just plugged in.
 

My Computer

Computer Manufacturer/Model Number
MS227
OS
Windows 7
CPU
All in One Desktop
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