BSOD drivers: notskrnl.exe, fileinfo.sys etc

D

Deciem

New member
Local time
3:38 PM
Messages
2
Hi first time here,

I have been having BSOD problems for a while now. They generally happen after my computer has reset. Lately it is happening during gaming such as WoW and Wildstar. I have formatted my drives and reinstalled windows once not long after it started happening but that did not help.

Here is my log from BlueScreenView...

Code: 
==================================================
Dump File : 072014-69857-01.dmp
Crash Time : 7/20/2014 3:31:53 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000099
Parameter 2 : 00000000`006b0c9c
Parameter 3 : 00000000`00000002
Parameter 4 : 00000000`006af31b
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\072014-69857-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,720
Dump File Time : 7/20/2014 3:33:46 AM
==================================================
 
==================================================
Dump File : 071714-30123-01.dmp
Crash Time : 7/17/2014 4:23:24 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041790
Parameter 2 : fffffa80`16c67ee0
Parameter 3 : 00000000`0000ffff
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\071714-30123-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,776
Dump File Time : 7/17/2014 4:25:32 AM
==================================================
 
==================================================
Dump File : 071114-25677-01.dmp
Crash Time : 7/11/2014 9:04:38 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02ef4500
Parameter 3 : fffff880`039b6388
Parameter 4 : fffff880`039b5be0
Caused By Driver : fileinfo.sys
Caused By Address : fileinfo.sys+a2e3
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+94500
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\071114-25677-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,664
Dump File Time : 7/11/2014 9:06:29 PM
==================================================
 
==================================================
Dump File : 063014-22666-01.dmp
Crash Time : 6/30/2014 5:11:31 AM
Bug Check String : PFN_LIST_CORRUPT
Bug Check Code : 0x0000004e
Parameter 1 : 00000000`00000002
Parameter 2 : 00000000`00001fcc
Parameter 3 : 00000000`0081efff
Parameter 4 : 00000000`00000001
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\063014-22666-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,776
Dump File Time : 6/30/2014 5:22:21 PM
==================================================
 
==================================================
Dump File : 062714-25880-01.dmp
Crash Time : 6/27/2014 3:16:27 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0397e4f8
Parameter 3 : fffff880`0397dd50
Parameter 4 : 00000000`00460001
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+4211
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\062714-25880-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,552
Dump File Time : 6/27/2014 3:24:18 AM
==================================================
 
==================================================
Dump File : 062614-20560-01.dmp
Crash Time : 6/26/2014 5:23:11 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`02e37220
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\062614-20560-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,608
Dump File Time : 6/26/2014 5:24:52 PM
==================================================
 
==================================================
Dump File : 062314-26535-01.dmp
Crash Time : 6/23/2014 10:36:17 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00003452
Parameter 2 : 00000000`0f801000
Parameter 3 : fffff700`01097498
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\062314-26535-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,664
Dump File Time : 6/23/2014 10:37:30 PM
==================================================
 
==================================================
Dump File : 061914-23306-01.dmp
Crash Time : 6/19/2014 3:17:36 AM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e987d3
Parameter 3 : fffff880`02c50810
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\061914-23306-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,608
Dump File Time : 6/19/2014 3:19:01 AM
==================================================
 
==================================================
Dump File : 061314-25942-01.dmp
Crash Time : 6/13/2014 5:03:50 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`1b844b30
Parameter 3 : fffffa80`1b844e10
Parameter 4 : fffff800`0317b270
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\061314-25942-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,552
Dump File Time : 6/13/2014 5:05:04 PM
==================================================
 
==================================================
Dump File : 061014-27050-01.dmp
Crash Time : 6/10/2014 11:37:52 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02fb2147
Parameter 3 : fffff880`039a7ae8
Parameter 4 : fffff880`039a7340
Caused By Driver : ACPI.sys
Caused By Address : ACPI.sys+1e958
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+1aa147
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\061014-27050-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 269,944
Dump File Time : 6/10/2014 11:38:56 PM
==================================================
 
==================================================
Dump File : 052914-25833-01.dmp
Crash Time : 5/29/2014 5:45:01 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff880`0863627d
Parameter 3 : fffff880`02d668d0
Parameter 4 : 00000000`00000000
Caused By Driver : trufos.sys
Caused By Address : trufos.sys+2b27d
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\052914-25833-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 280,720
Dump File Time : 5/29/2014 5:47:53 PM
==================================================
 
==================================================
Dump File : 052914-22854-01.dmp
Crash Time : 5/29/2014 5:08:20 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff900`c05e4e04
Parameter 2 : 00000000`00000000
Parameter 3 : fffff960`000b97fa
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\052914-22854-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,240
Dump File Time : 5/29/2014 5:09:17 PM
==================================================
 
==================================================
Dump File : 052214-22105-01.dmp
Crash Time : 5/22/2014 6:34:40 AM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00041790
Parameter 2 : fffffa80`16c67ee0
Parameter 3 : 00000000`0000ffff
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\052214-22105-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,240
Dump File Time : 5/22/2014 6:35:59 AM
==================================================
 
==================================================
Dump File : 051414-25662-01.dmp
Crash Time : 5/14/2014 6:13:05 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`0018c71b
Parameter 3 : fffff880`051e4010
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+bc71b
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\051414-25662-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,128
Dump File Time : 5/14/2014 6:14:01 PM
==================================================
 
==================================================
Dump File : 051014-21699-01.dmp
Crash Time : 5/10/2014 7:30:15 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`00091017
Parameter 3 : fffff880`050a4bd0
Parameter 4 : 00000000`00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+21017
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\051014-21699-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,184
Dump File Time : 5/10/2014 7:31:06 PM
==================================================
 
==================================================
Dump File : 051014-21528-01.dmp
Crash Time : 5/10/2014 4:16:13 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02fbafc7
Parameter 3 : fffff880`035cb8d8
Parameter 4 : fffff880`035cb130
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+30eb0
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+358fc7
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\051014-21528-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,128
Dump File Time : 5/10/2014 4:17:03 PM
==================================================
 
==================================================
Dump File : 050914-24039-01.dmp
Crash Time : 5/9/2014 3:57:10 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02ca6711
Parameter 3 : fffff880`07258450
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\050914-24039-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,128
Dump File Time : 5/9/2014 4:00:15 PM
==================================================
 
==================================================
Dump File : 050714-22822-01.dmp
Crash Time : 5/7/2014 4:16:06 PM
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : fffff810`02c216b0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02bc6a4e
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\050714-22822-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,072
Dump File Time : 5/7/2014 4:16:59 PM
==================================================
 
==================================================
Dump File : 050514-11466-01.dmp
Crash Time : 5/5/2014 10:37:03 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff960`00a4b240
Parameter 2 : 00000000`00000008
Parameter 3 : fffff960`00a4b240
Parameter 4 : 00000000`00000002
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+2e7f10
File Description : 
Product Name : 
Company : 
File Version : 
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 : 
Stack Address 2 : 
Stack Address 3 : 
Computer Name : 
Full Path : C:\Windows\Minidump\050514-11466-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 277,072
Dump File Time : 5/5/2014 10:38:18 PM
==================================================
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows 7 Professional x64
Computer type
PC/Desktop
OS
Windows 7 Professional x64
Before posting a BSOD thread, please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions

If you need to add new information like the dump files, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox

My Computer My Computer

At a glance

Windows 7 Professional x64
Computer type
PC/Desktop
OS
Windows 7 Professional x64
No worries:

Code: 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 4E, {99, 6b0c9c, 2, 6af31b}

Probably caused by : [COLOR="Red"]memory_corruption ( nt!MiBadShareCount+4c )[/COLOR]

Followup: MachineOwner
---------

Here we have a memory corruption, normally these point to ram however your bugcheck is 4E this means it may be driver related or RAM related.

Im going to ask you to run 2 tests to see if we can work out which of these is causing your issues.

Firstly:

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

and:

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64-bitIntel G3420 3.2GHZ Dual CoreKingson 8GB 1600mhzMSI R7970 TF 3GD5/OC BE
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel G3420 3.2GHZ Dual Core
Motherboard
Gigabyte H87-HD3
Memory
Kingson 8GB 1600mhz
Graphics Card(s)
MSI R7970 TF 3GD5/OC BE
Monitor(s) Displays
21" LG & "19 Vertical Samsung
Hard Drives
120GB SSD - Boot
1TB WD
350GB External
2TB External (Wireless)
PSU
Corsair CX 500 modular
Case
Zalman Z11 Plus (modified)
Cooling
Corsair H55, 2x 120mm SP Corsair, 1x 140 Coolermaster
Keyboard
Corsair K50
Mouse
CSL Gaming
Internet Speed
164Mbps
Antivirus
Avast, Malwarebytes
Browser
Google Chrome, IE, Firefox
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