BSOD during sleep mode, error BCCode:9f

mmurray1988

New member
Member
Local time
4:26 PM
Messages
98
Location
San Diego
Hello

I went to wake up my PC this morning after putting it on sleep mode the day before and instead had to turn it on instead of waking it up.

I was given this information when I logged onto my desktop

BCCode:9f
BCP1: 0000000000000003
BCP2: FFFFFA800F3FE890
BCP3: FFFFF8000401D3D8
BCP4: FFFFFA8013E30250
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Any helps appreciated
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional
CPU
GenuineIntel Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Motherboard
ASRock, Z77 Extreme4
Memory
16.0 GB
Graphics Card(s)
NVIDIA GeForce GTX 1070
Monitor(s) Displays
Viewsonic VX2450WM-LED 24-Inch
Screen Resolution
1080
Hard Drives
1TB WD Black
250 GB 850 EVO
PSU
HX 650
Antivirus
MSE
Browser
Brave

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QC6H2-B77TX-9WDPD
Windows Product Key Hash: /j2V2ZOXFyKEfAfBovlhelsSa7Q=
Windows Product ID: 00371-620-0841314-85877
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6518655D-6C18-4B50-96BC-EEF8742677DD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.170707-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6518655D-6C18-4B50-96BC-EEF8742677DD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9WDPD</PKey><PID>00371-620-0841314-85877</PID><PIDType>5</PIDType><SID>S-1-5-21-594829675-2001364819-960271723</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.90</Version><SMBIOSVersion major="2" minor="7"/><Date>20130711000000.000000+000</Date></BIOS><HWID>A6413507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-620-084131-01-1033-7601.0000-3432015
Installation ID: 002516950213465985308004323485433123993083795666639493
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 9WDPD
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 8/13/2017 8:08:51 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:8:2017 09:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAEABAABAAIAAAACAAAAAwABAAEAHKImUUEuwr8SwujtdMSCnXrLTGWCTGSiimn49KwelmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  SSDT			Intel_		AoacTabl
  AAFT			ALASKA		OEMAAFT 
  SSDT			Intel_		AoacTabl
  SSDT			Intel_		AoacTabl
  SSDT			Intel_		AoacTabl
  BGRT			ALASKA		A M I
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional
CPU
GenuineIntel Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Motherboard
ASRock, Z77 Extreme4
Memory
16.0 GB
Graphics Card(s)
NVIDIA GeForce GTX 1070
Monitor(s) Displays
Viewsonic VX2450WM-LED 24-Inch
Screen Resolution
1080
Hard Drives
1TB WD Black
250 GB 850 EVO
PSU
HX 650
Antivirus
MSE
Browser
Brave
Seeing lots of removed malware history and a known Windows/Office crack logs, what malware did your system have?
Asking, because certain infections can cause serious trouble with BSOD troubleshooting.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Seeing lots of removed malware history and a known Windows/Office crack logs, what malware did your system have?
Asking, because certain infections can cause serious trouble with BSOD troubleshooting.

Will that do?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional
CPU
GenuineIntel Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz
Motherboard
ASRock, Z77 Extreme4
Memory
16.0 GB
Graphics Card(s)
NVIDIA GeForce GTX 1070
Monitor(s) Displays
Viewsonic VX2450WM-LED 24-Inch
Screen Resolution
1080
Hard Drives
1TB WD Black
250 GB 850 EVO
PSU
HX 650
Antivirus
MSE
Browser
Brave
Unfortunately, because it is not clear what Microsoft security software has removed.




Diagnostics Test

 Malware scan


Please run a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller, ESET Online Scanner and SuperAntiSpyware

Please upload the scan logs.
   Note
Eset and others may detect threats that are quarantined by others
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Back
Top