Solved Bsod--dxgmms1.sys

[Metalmonkey47]

I have FRESHLY installed window's 7 32-bit on my computer because of a recent problem with a BSOD. After a fresh install, I'm getting blue screen's which I can't really pin down to any certain activity. It's all random and has no pattern. Sometime's in Google Chrome, some times browsing files on my computer. I've installed all updates including drivers for board chipsets and all, run all system checks and nothing has seemed to help the issue. I've been reading a lot about this on the internet and have not managed to find any information that is any help at all.

This is a system that I built from scratch and did all the setup myself. I'm not new to computers and I've done all I can to troubleshoot the problem on my own, however it has reached the extent of my skills and it's to the point now that I require help.

Specs;
System Manufacturer/Model Number
Custom
OS
Windows 7 32Bit
CPU
Intel 5300 2.6GHZ dual core
Motherboard
XFX 750I SLI
Memory
2GHZ Kingston
Graphics Card(s)
Zotac Nvidia 9600GT
Sound Card
On Board
Monitor(s) Displays
Old CRT
Hard Drives
1TB Wester Digital Caviar Black
PSU
600Watt OZC Stealth Xtreme
Case
Sigma Phantom
Cooling
Standard 5 fan and standard CPU cooling

 

[zigzag3143]

I have FRESHLY installed window's 7 32-bit on my computer because of a recent problem with a BSOD. After a fresh install, I'm getting blue screen's which I can't really pin down to any certain activity. It's all random and has no pattern. Sometime's in Google Chrome, some times browsing files on my computer. I've installed all updates including drivers for board chipsets and all, run all system checks and nothing has seemed to help the issue. I've been reading a lot about this on the internet and have not managed to find any information that is any help at all.

This is a system that I built from scratch and did all the setup myself. I'm not new to computers and I've done all I can to troubleshoot the problem on my own, however it has reached the extent of my skills and it's to the point now that I require help.

Specs;
System Manufacturer/Model Number
Custom
OS
Windows 7 32Bit
CPU
Intel 5300 2.6GHZ dual core
Motherboard
XFX 750I SLI
Memory
2GHZ Kingston
Graphics Card(s)
Zotac Nvidia 9600GT
Sound Card
On Board
Monitor(s) Displays
Old CRT
Hard Drives
1TB Wester Digital Caviar Black
PSU
600Watt OZC Stealth Xtreme
Case
Sigma Phantom
Cooling
Standard 5 fan and standard CPU cooling

We really need the DMP file. Use these to find and upload them to us. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thank
Ken

 

[Metalmonkey47]

Minidump is attached.





Thanks!
--Matt

 

[Metalmonkey47]

UPDATE.

I was playing NFS Shift a few min ago, screen went black and when it came back it looked like this. ALSO, I exited the game and it continued with this problem in Windows. Had to restart to stabilize the system.

 

[Metalmonkey47]

BUMP. Anyone got suggestions??

 

[Crispy]

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from 829b1700
Unable to read MiSystemVaType memory at 829910c0
 00000028 

CURRENT_IRQL:  2

FAULTING_IP: 
dxgmms1!VidSchiProcessCompletedQueuePacketInternal+10
90a6a8ca 8b5828          mov     ebx,dword ptr [eax+28h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  System

TRAP_FRAME:  8e3aec10 -- (.trap 0xffffffff8e3aec10)
ErrCode = 00000000
eax=00000000 ebx=00000000 ecx=8794b4f0 edx=00000000 esi=8817aa90 edi=8817aa90
eip=90a6a8ca esp=8e3aec84 ebp=8e3aecc0 iopl=0         nv up ei ng nz ac po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010292
dxgmms1!VidSchiProcessCompletedQueuePacketInternal+0x10:
90a6a8ca 8b5828          mov     ebx,dword ptr [eax+28h] ds:0023:00000028=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from 90a6a8ca to 8288ab7b

STACK_TEXT:  
8e3aec10 90a6a8ca badb0d00 00000000 8794b2f0 nt!KiTrap0E+0x2cf
8e3aecc0 90a6ad77 8817aa90 8e3aed18 90a6b781 dxgmms1!VidSchiProcessCompletedQueuePacketInternal+0x10
8e3aeccc 90a6b781 8817aa90 861aa5b0 861aa5b0 dxgmms1!VidSchiProcessCompletedQueuePacket+0xd
8e3aed18 90a91256 001aa5b0 861aa8b0 8e3aed3c dxgmms1!VidSchiSubmitMmIoFlipCommand+0x5bd
8e3aed28 90a914cc 861aa5b0 82880ebf 8794b008 dxgmms1!VidSchiSubmitQueueCommand+0x88
8e3aed3c 90a91573 8794b008 00000000 8795b510 dxgmms1!VidSchiRun_PriorityTable+0x24
8e3aed50 82a39d6e 8794b008 ae783400 00000000 dxgmms1!VidSchiWorkerThread+0x7f
8e3aed90 828db159 90a914f4 8794b008 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
dxgmms1!VidSchiProcessCompletedQueuePacketInternal+10
90a6a8ca 8b5828          mov     ebx,dword ptr [eax+28h]

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  dxgmms1!VidSchiProcessCompletedQueuePacketInternal+10

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: dxgmms1

IMAGE_NAME:  dxgmms1.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc265

FAILURE_BUCKET_ID:  0xD1_dxgmms1!VidSchiProcessCompletedQueuePacketInternal+10

BUCKET_ID:  0xD1_dxgmms1!VidSchiProcessCompletedQueuePacketInternal+10

Followup: MachineOwner
---------

Make sure that your DirectX is up to date as well as your graphic card drivers.
Also can you update your system specs see my sig for more detail's.

 

[Metalmonkey47]

I just installed new mobo and video driver's from NVidia so hopefully that helps.
Also, DirectX 11 is bundled with Window's 7, correct? So it couldn't be out of date unless I'm missing an update. However I have all my updates installed.


Specs are updated as well.

 

[Crispy]

When you do a clean install of windows only a part of DirectX is installed you need to go on the web and download the latest DirectX witch also has updates and fixes.

 

[Sanvean]

Hi,
Is that 9600gt new or from another build?
dxgmms1.sys can be caused by heat problems, is your cards fan working properly? That screenshot sort of pushes my analysis towards the gpus fan.

Also might try raising the voltage on your system ram just a hair (staying within specs) in the bios.
Setting your pagefile a little bigger has been known to stabilize this also.
Overclocking cpu will cause this also, very slight voltage increase might stabilize.
You probably did, but is your bios up to date?
This error affects both ATI & Nvidia.

 

[Metalmonkey47]

When you do a clean install of windows only a part of DirectX is installed you need to go on the web and download the latest DirectX witch also has updates and fixes.

I hadn't thought about that. Where can I get updated files? I havn't seen anywhere on Microsoft.com that I can download any DirectX files.

Hi,
Is that 9600gt new or from another build?
dxgmms1.sys can be caused by heat problems, is your cards fan working properly? That screenshot sort of pushes my analysis towards the gpus fan.

Also might try raising the voltage on your system ram just a hair (staying within specs) in the bios.
Setting your pagefile a little bigger has been known to stabilize this also.
Overclocking cpu will cause this also, very slight voltage increase might stabilize.
You probably did, but is your bios up to date?
This error affects both ATI & Nvidia.

The 9600GT is a new card that I purchased a few months ago new. I had been having all kinds of problems with NVidia cards dying on my and screwing up my OS so I figured I'd try spending a little more money on a card and maybe it wouldn't kill my system. I can try doing all of that. I was considering a few of your suggestions there from the beginning, but I wasn't sure if they would have an effect. My bios is the original bios from when I bought the board.

The GPU temp was also a concern for some time. It would run around 50C before, so I'm using the Zotac FireStorm software designed for GPU overclocking and such to over ride my fan speed to 100% all the time. It's at around 43C at idle now.

 

[Crispy]

Here is the link for the latest directX: Download details: DirectX Redist (February 2010)

 

[Metalmonkey47]

Here is the link for the latest directX: Download details: DirectX Redist (February 2010)

Alright that's exactly what I was looking for. Thank you very much!

Hopefully that helps.