BSOD error 0x000000124

[npeev]

Hello Sirs,

I have very strange problem with my son's computer. I tried to analyze all info about BSOD, but the reason for BSOD is not clear for me. Recent restart, because of BSOD was yesterday and I found very strange errors like: Event ID:18, Source: WHEA-Logger General: A corrected hardware error has occurred, Reported by component: Processor Core. This a good Windows 7/64, AMD X6 computer that was running very well for about 2 years and suddenly start to restart itself, because of BSOD. There is one think different. Recently I installed Oracle VirtualBox to run some program that work only on Windows XP. I updated AMD chip-set and motherboard drivers to the most recent today.
I have a full SF zip file that I collect with your tools.
I need to fix this problems and I need your help.

Thank you very much in advance and I hope that you will find something.

Best regards

 

[x BlueRobot]

[COLOR="red"]BugCheck 124[/COLOR], {0, fffffa80079d4028, b676a000, 94000135}

Probably caused by : AuthenticAMD

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa80079d4138
Section       @ fffffa80079d42c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR="Red"]DCACHEL1_DRD_ERR[/COLOR] (Proc 3 Bank 0)
  Status      : 0xb676a00094000135
  Address     : 0x000000003c84d800
  Misc.       : 0x0000000000000000

It seems to be a bad CPU, and therefore it is best to run a stress test for confirmation:

• http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

Enable "Round off checking" before the test (see first post below tutorial).

What AV real-time protection program are you using? I couldn't see any installed:

• http://www.sevenforums.com/tutorials/166445-windows-defender-offline.html

 

[npeev]

Thank you very much for the fast answer.
We have Kaspersky Internet Security 2013.
I will run stress tests today.
Thank you

 

[x BlueRobot]

That's good to know, and please post back your results when finished

 

[npeev]

Hello Sirs,
I have the results after 2 hours tests with Prime95.
The good news is I have no errors.
Thank you

 

[x BlueRobot]

Follow these steps:

• http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

Here are some programs which will come in useful when following the steps -

Hard Drive:

• http://www.sevenforums.com/tutorials/433-disk-check.html
• CrystalDiskInfo - Software - Crystal Dew World
• SeaTools for Windows | Seagate

Memory:

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Run Memtest86+ for least 7-8 passes, and preferrly overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Graphics Card:

• http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

:warn:Read all the steps within the hardware test tutorials very carefully, as stress tests is designed run components to their maximum capacity, in order to point out failing or faulty hardware components.