BSOD even after clean Win7 re-install

[sacredheart05]

Hello,

Computer had been randomly restarting, sometimes several times a day, for a couple of weeks. So I completely re-installed Windows (and ran updates) hoping it would be just a software problem, but the problem persists. Three unexpected shutdowns since re-install, two of them today.

SF Diagnostics results attached.

Also ran Memtest86 and errors were detected. Screenshot attached in case it can be helpful.

Thanks,
Justin

 

[VistaKing]

sacredheart05 welcome to SevenForums


Rerun a memory test with memtest86+

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

   Tip

Pay attention to Part 3 if you get any ERRORS

 

[sacredheart05]

VistaKing,

Reran Memtest last night. Results show one good stick (Screenshot 1 attached) and one stick giving errors (Screenshot 2 attached).

Both sticks were tested individually in each slot, giving the same results both times for each stick.

So is a new RAM stick enough to solve the BSOD errors, or do the SF Diagnostics show other possible causes?

Thanks so much.

View attachment 277483

View attachment 277484

 

[VistaKing]

I see you didn't use the version I posted . If you have a dual channel memory sticks you would need to replace the entire kit not just one of the memory sticks . If its still under warranty open an RMA with the memory manufacture to replace the kit for you . Other wise you would have to purchase a new memory kit .