Solved BSOD help

fishlipsboy · Nov 28, 2010

I need help analyzing my minidump files. I hope this is everything you need. I have run blue screen viewer and was not able to find anything other than the issue is caused by ntoskrnl.exe. I've attached my files for yall. I think I did it correctly. I reformatted on November 28, 2010 and have also uninstalled the catalyst control center and am just running the drivers for my video card that windows installed. I am running windows 7 x64 Ultimate OEM upgrade from Windows Vista Ultimate x64 for system builders. The system is about just over a year old, my friends and I built it around July or August of 2009.

Let me know if you have any questions.
Thank you.

fishlipsboy · Nov 28, 2010

Here are my system specs:
Windows 7 Ultimate x64 Upgrade from Windows Vista Ultimate x64 for system builders
AMD Phenom II x4 955 Black Edition Deneb 3.2 GHz
8GB OCZ Gold AMD Edition DDR3 1600 (PC3 12800) 4x2GB
1GB XFX ATI Radeon 4890
Rosewill 950W PSU 80+ certified continous
250 GB Seagate OS HD and 1TB Western Digital Data Drive
NZXT Zero 2 full tower case
ASUS M4A78T-E mobo

fishlipsboy · Nov 30, 2010

Can anyone help me???

fishlipsboy · Dec 1, 2010

I ran memtest86 and no problems were detected. So if someone could help me out, I would greatly appreciate it. I am starting to feel ignored since I haven't had a single response, while other posts before and after mine have received assistance.

fishlipsboy · Dec 10, 2010

Still needing help

Sorry to bump this, but I am still needing help. Please and thank you.

CarlTR6 · Dec 10, 2010

All three of your dumps are the same error code, 1A, MEMORY_MANAGEMENT; and all three blame different Windows system drivers, which are very unlikely to be the real cause.

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c13000 PsLoadedModuleList = 0xfffff800`02e50e50
Debug session time: Sun Nov 28 14:50:56.205 2010 (GMT-5)
System Uptime: 0 days 0:22:39.773
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1A, {41790, fffffa8002399400, ffff, 0}

Probably caused by : win32k.sys ( win32k!SURFACE::bDeleteSurface+3c8 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000041790, The subtype of the bugcheck.
Arg2: fffffa8002399400
Arg3: 000000000000ffff
Arg4: 0000000000000000

Debugging Details:
------------------


BUGCHECK_STR:  0x1a_41790

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  Steam.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from fffff80002cf6f9e to fffff80002c83740

STACK_TEXT:  
fffff880`087c8e98 fffff800`02cf6f9e : 00000000`0000001a 00000000`00041790 fffffa80`02399400 00000000`0000ffff : nt!KeBugCheckEx
fffff880`087c8ea0 fffff800`02cc50da : 00000000`00000000 00000000`181aefff fffffa80`00000000 fffffa80`0ab2ab30 : nt! ?? ::FNODOBFM::`string'+0x33906
fffff880`087c9060 fffff800`02c82993 : ffffffff`ffffffff fffff880`087c9320 fffff880`087c9388 00000000`00008000 : nt!NtFreeVirtualMemory+0x5ca
fffff880`087c9150 fffff800`02c7ef30 : fffff960`00105460 00000000`00000001 fffff900`c0132010 fffff900`c20f7990 : nt!KiSystemServiceCopyEnd+0x13
fffff880`087c92e8 fffff960`00105460 : 00000000`00000001 fffff900`c0132010 fffff900`c20f7990 00000000`00000000 : nt!KiServiceLinkage
fffff880`087c92f0 fffff960`001057b4 : 00000000`00000000 fffff880`00000000 fffff900`c20f7990 fffff900`00000000 : win32k!SURFACE::bDeleteSurface+0x3c8
fffff880`087c9440 fffff960`000c66e5 : 00000000`70051485 fffff900`c20f7990 00000000`00001485 00000000`7efdb000 : win32k!bDeleteSurface+0x34
fffff880`087c9470 fffff800`02c82993 : fffffa80`0ab41b60 fffff880`087c9520 00000000`056e0340 fffff900`c066c041 : win32k!NtGdiDeleteObjectApp+0xd5
fffff880`087c94a0 00000000`72dc2dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0008d3a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x72dc2dd9


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!SURFACE::bDeleteSurface+3c8
fffff960`00105460 e9b0010000      jmp     win32k!SURFACE::bDeleteSurface+0x57d (fffff960`00105615)

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  win32k!SURFACE::bDeleteSurface+3c8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7dc13c

FAILURE_BUCKET_ID:  X64_0x1a_41790_win32k!SURFACE::bDeleteSurface+3c8

BUCKET_ID:  X64_0x1a_41790_win32k!SURFACE::bDeleteSurface+3c8

Followup: MachineOwner
---------

0: kd> lmtsmn
start             end                 module name
fffff880`04200000 fffff880`0423e000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00f5a000 fffff880`00fb1000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03e35000 fffff880`03ebf000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0516a000 fffff880`05180000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`08b90000 fffff880`08b98000   ALSysIO64 ALSysIO64.sys Sun Apr 19 15:41:04 2009 (49EB7E50)
fffff880`04026000 fffff880`0403b000   amdppm   amdppm.sys   Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`00c2a000 fffff880`00c35000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`08b98000 fffff880`08bc9000   AODDriver2 AODDriver2.sys Wed May 05 00:03:12 2010 (4BE0EE00)
fffff880`05130000 fffff880`05138000   ASACPI   ASACPI.sys   Wed Jul 15 23:31:29 2009 (4A5E9F11)
fffff880`041e9000 fffff880`041ef000   AsIO     AsIO.sys     Mon Aug 03 03:03:16 2009 (4A768BB4)
fffff880`041e3000 fffff880`041e9000   AsUpIO   AsUpIO.sys   Sun Jul 05 22:21:38 2009 (4A515FB2)
fffff880`00e9a000 fffff880`00ea3000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00c00000 fffff880`00c2a000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04805000 fffff880`04ffa000   atikmdag atikmdag.sys Tue Oct 26 22:29:53 2010 (4CC78EA1)
fffff880`0403b000 fffff880`04086000   atikmpag atikmpag.sys Tue Oct 26 22:14:23 2010 (4CC78AFF)
fffff880`018cb000 fffff880`018d3000   AtiPcie  AtiPcie.sys  Tue May 05 11:00:22 2009 (4A005486)
fffff880`02df8000 fffff880`02dff000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`041d2000 fffff880`041e3000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0634a000 fffff880`06368000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006d0000 fffff960`006f7000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`01909000 fffff880`01933000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00cf5000 fffff880`00db5000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`0189b000 fffff880`018cb000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00c97000 fffff880`00cf5000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01116000 fffff880`01189000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0515a000 fffff880`0516a000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`065e3000 fffff880`065f1000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`04131000 fffff880`041b4000   csc      csc.sys      Mon Jul 13 19:24:26 2009 (4A5BC22A)
fffff880`041b4000 fffff880`041d2000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`04122000 fffff880`04131000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0103a000 fffff880`01050000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05200000 fffff880`05222000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`06400000 fffff880`06409000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`065f1000 fffff880`065fd000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`06409000 fffff880`0641c000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`06790000 fffff880`0679c000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04266000 fffff880`0435a000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0435a000 fffff880`043a0000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`04087000 fffff880`040fd000   eeCtrl64 eeCtrl64.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`09e77000 fffff880`09e97000   ENG64    ENG64.SYS    Wed Sep 15 06:25:35 2010 (4C909F1F)
fffff880`040fd000 fffff880`04122000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 17:44:45 2010 (4BF6FECD)
fffff880`02c36000 fffff880`02df4000   EX64     EX64.SYS     Wed Sep 15 06:33:41 2010 (4C90A105)
fffff880`06fae000 fffff880`06fe4000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`05144000 fffff880`05151000   fdc      fdc.sys      Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`010a4000 fffff880`010b8000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`0532d000 fffff880`05338000   flpydisk flpydisk.sys Mon Jul 13 20:00:54 2009 (4A5BCAB6)
fffff880`01058000 fffff880`010a4000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`0122b000 fffff880`01235000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`00c35000 fffff880`00c6f000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`015af000 fffff880`015f9000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff880`0423e000 fffff880`0424b000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`031ef000 fffff800`03238000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`043a0000 fffff880`043c4000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`0534d000 fffff880`053a9000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`0642a000 fffff880`06443000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`06443000 fffff880`0644b080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`0641c000 fffff880`0642a000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`06282000 fffff880`0634a000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01235000 fffff880`0123e000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`05046000 fffff880`05055000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`067e3000 fffff880`067f1000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bb2000 fffff800`00bbc000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0527e000 fffff880`052c1000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01584000 fffff880`015af000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05222000 fffff880`05227200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`043c4000 fffff880`043d6000   L1E62x64 L1E62x64.sys Sun Aug 23 01:08:09 2009 (4A90CEB9)
fffff880`06f99000 fffff880`06fae000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`06f55000 fffff880`06f78000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`06ef8000 fffff880`06f46600   lvrs64   lvrs64.sys   Wed Oct 07 04:27:59 2009 (4ACC510F)
fffff880`068c9000 fffff880`06edcd00   lvuvc64  lvuvc64.sys  Wed Oct 07 04:28:44 2009 (4ACC513C)
fffff880`00c76000 fffff880`00c83000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Mon Jul 13 21:29:09 2009 (4A5BDF65)
fffff880`06f47000 fffff880`06f55000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`05055000 fffff880`05064000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`067d6000 fffff880`067e3000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00dc5000 fffff880`00ddf000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`06368000 fffff880`06380000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`06380000 fffff880`063ad000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`063ad000 fffff880`063fb000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`06200000 fffff880`06223000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`01850000 fffff880`0185b000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00fba000 fffff880`00fc4000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`010b8000 fffff880`01116000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03e0c000 fffff880`03e17000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01418000 fffff880`0142a000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01432000 fffff880`01524000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`051a4000 fffff880`051b0000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`06853000 fffff880`06866000   ndisuio  ndisuio.sys  Mon Jul 13 20:09:25 2009 (4A5BCCB5)
fffff880`051b0000 fffff880`051df000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`05338000 fffff880`0534d000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03f49000 fffff880`03f58000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03ebf000 fffff880`03f04000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01524000 fffff880`01584000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`066af000 fffff880`06768000   netr7364 netr7364.sys Wed Feb 24 02:02:51 2010 (4B84CF1B)
fffff880`0185b000 fffff880`0186c000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03e00000 fffff880`03e0c000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02c13000 fffff800`031ef000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`0124f000 fffff880`013f2000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`019db000 fffff880`019e4000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`06800000 fffff880`06853000   nwifi    nwifi.sys    Mon Jul 13 20:07:23 2009 (4A5BCC3B)
fffff880`03f0d000 fffff880`03f33000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00e0d000 fffff880`00e22000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00fc4000 fffff880`00ff7000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e93000 fffff880`00e9a000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00db5000 fffff880`00dc5000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`0121a000 fffff880`0122b000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`06600000 fffff880`066a6000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`053a9000 fffff880`053e6000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00c83000 fffff880`00c97000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`05180000 fffff880`051a4000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`051df000 fffff880`051fa000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`05000000 fffff880`05021000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`05021000 fffff880`0503b000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`03fa4000 fffff880`03ff5000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`0503b000 fffff880`05046000   rdpbus   rdpbus.sys   Mon Jul 13 20:17:46 2009 (4A5BCEAA)
fffff880`01835000 fffff880`0183e000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`0183e000 fffff880`01847000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01847000 fffff880`01850000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`06866000 fffff880`0687e000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0625e000 fffff880`06269000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`05138000 fffff880`05144000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03f58000 fffff880`03f75000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`01410000 fffff880`01418000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`09e06000 fffff880`09e77000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`01933000 fffff880`019a7000   SRTSP64  SRTSP64.SYS  Mon Aug 10 23:30:48 2009 (4A80E5E8)
fffff880`019c7000 fffff880`019db000   SRTSPX64 SRTSPX64.SYS Mon Aug 10 23:31:44 2009 (4A80E620)
fffff880`08afa000 fffff880`08b90000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`08a93000 fffff880`08afa000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`0687e000 fffff880`068ab000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`0508a000 fffff880`0508b480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`02c00000 fffff880`02c36000   SYMEVENT64x86 SYMEVENT64x86.SYS Wed Jun 24 16:19:12 2009 (4A428A40)
fffff880`01601000 fffff880`017fe000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`06269000 fffff880`0627b000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0188a000 fffff880`01897000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`0186c000 fffff880`0188a000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`05064000 fffff880`0508a000   teefer2  teefer2.sys  Wed May 13 15:25:52 2009 (4A0B1EC0)
fffff880`03f90000 fffff880`03fa4000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00460000 fffff960`0046a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04000000 fffff880`04026000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`08a00000 fffff880`08a54000   udfs     udfs.sys     Mon Jul 13 19:23:37 2009 (4A5BC1F9)
fffff880`052c1000 fffff880`052d3000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`06edd000 fffff880`06ef7c00   usbaudio usbaudio.sys Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`0679c000 fffff880`067b9000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`0644c000 fffff880`0644df00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`0511f000 fffff880`05130000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`052d3000 fffff880`0532d000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`0424b000 fffff880`04256000   usbohci  usbohci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`050c9000 fffff880`0511f000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`067ca000 fffff880`067d6000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`067b9000 fffff880`067ca000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`06775000 fffff880`06790000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00e00000 fffff880`00e0d000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`019e4000 fffff880`019f2000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`06458000 fffff880`065e3000   viahduaa viahduaa.sys Thu May 07 23:24:59 2009 (4A03A60B)
fffff880`01800000 fffff880`01825000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`01400000 fffff880`01410000   vmstorfl vmstorfl.sys Mon Jul 13 19:42:54 2009 (4A5BC67E)
fffff880`00e22000 fffff880`00e37000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00e37000 fffff880`00e93000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01189000 fffff880`011d5000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`06768000 fffff880`06775000   vwifibus vwifibus.sys Mon Jul 13 20:07:21 2009 (4A5BCC39)
fffff880`03f33000 fffff880`03f49000   vwififlt vwififlt.sys Mon Jul 13 20:07:22 2009 (4A5BCC3A)
fffff880`03f75000 fffff880`03f90000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`01825000 fffff880`01835000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00ea7000 fffff880`00f4b000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f4b000 fffff880`00f5a000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03f04000 fffff880`03f0d000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00040000 fffff960`0034f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`05151000 fffff880`0515a000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:31:02 2009 (4A5BC3B6)
fffff880`00fb1000 fffff880`00fba000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`011d5000 fffff880`011e8000   wpsdrvnt wpsdrvnt.sys Thu Sep 17 21:09:26 2009 (4AB2DDC6)
fffff880`06223000 fffff880`0625e000   WpsHelper WpsHelper.sys Thu Sep 02 21:15:06 2010 (4C804C1A)
fffff880`06f78000 fffff880`06f99000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`08bc9000 fffff880`08bfa000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`019a7000 fffff880`019c7000   ENG64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`02c3a000 fffff880`02df8000   EX64.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018d3000 fffff880`018e1000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018e1000 fffff880`018ed000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018ed000 fffff880`018f6000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`018f6000 fffff880`01909000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

I suggest that you begin your troubleshooting by uninstalling Norton/Symantec using this removal tool: Tool. Norton is a known cause of BSOD's on some Win 7 systems and it was involved in your crashes, though not necessarily, but possibly, the cause. Download and install Microsoft Security Essentials in its place and make sure Windows Firewall is turned on.

I find two outdated drivers loaded on your system. I would not be surprised if it is the Symmantec driver causing the crashes.

teefer2.sys Wed May 13 15:25:52 2009 - Symantec kernal mode driver responsible for capturing all network traffic entering or leaving a particular interface so that the packets may be passed to the personal firewall component of the SEP 11.0 client for analysis. Uninstall Symantec. If you decide to try Symantec again, make sure you download the latest version.

viahduaa.sys Thu May 07 23:24:59 2009 - VIA High Definition Audio Function Driver. VIA Drivers Download - VIA Technologies, Inc.. Update this driver through the link provided.

Uninstall Symantec and update the above driver. Reboot and let's see how your system does. Update us and let us know. If you bet another BSOD, upload the dump and we will go from there.

fishlipsboy · Dec 10, 2010

Thank you for assisting me. In the meantime, I will uninstall Norton.

CarlTR6 · Dec 10, 2010

You are welcome. I have finished the analysis and added more to my post above. Let me know if you need any help.

fishlipsboy · Dec 11, 2010

Thank you very much. So far all is going well, no BSOD's yet. I'll update again in a week or if I get one again.

CarlTR6 · Dec 11, 2010

That is good news. Hopefully, this has fixed your problem. Thanks for the update.

fishlipsboy · Dec 17, 2010

Well, unfortunately I have had more BSOD's. They have occurred once a day for the past three days. 12/17, 12/16, and 12/15. Thank you in advance for helping.

CarlTR6 · Dec 17, 2010

Error code A, IRQL_NOT_LESS_OR_EQUAL. Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Error code 1A, MEMORY_MANAGEMENT. Usual causes: Device driver, memory, kernel

See if you can update the following drivers.

AsUpIO.sys Sun Jul 05 22:21:38 2009 - Asus utility driver. ASUSTeK Computer Inc.-Support-. See if there is an update.

AtiPcie.sys Tue May 05 11:00:22 2009 - ATI PCIE Driver for ATI PCIE chipset. Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
or OEM Motherboard/System chipset drivers.

Next, I suggest you test your RAM with Memtest86 following the instructions in this tutorial: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Run Memtest from a cold boot after your computer has been off for a whaile. It will take 6-8 hours to complete 7 passes. Post the results.

fishlipsboy · Dec 18, 2010

I'll update the drivers tomorrow. I have already run a memtest on the system with 4 passes and no errors were found. I did that after my initial post, but I will run the test again and upload the results. I have noticed that the blue screens usually occur when I am browsing the web on Google Chrome. Not all of them do, but majority tend to occur during that process, and not from specific pages either.

CarlTR6 · Dec 18, 2010

Four passes with Memtest is often not enough, most of us here recommend 7 or more passes. I have seen errors not show up until the 12th and 13 passes. Run Memtest from a cold boot after you computer has been off for an hour or two. It will take Memtest 6-8 hours to run 7 passes.

Monitor the temps of your GPU and CPU while you are browsing the web. Use SpeedFan or CPUZ to monitor. Let's see if you are having an overheating problem.

fishlipsboy · Dec 19, 2010

I am still running memtest. It has been running for over 12 hours and is almost done with the 7th pass, with no problems thus far. I will let it run overnight and see if i can get the 14th or so pass, just to be safe. I have 8 GB.

I have coretemp installed to monitor temps and the highest i can get my cpu up to is 45 C while gaming, I usually stay around 32-35 C when doing general things like browsing the web. I don't know about the GPU. I'll monitor it on PC Probe and the CCC, and CPUz or speedfan. I checked the CCC to make sure the fan on the graphics card is to auto-adjust, I could manually bump it up though.

Just keeping you updated.

fishlipsboy · Dec 20, 2010

Memtest results

I attached an image with the results of the test. I ran it for 17 passes.

CarlTR6 · Dec 20, 2010

I believe the driver, AsUpIO.sys, which is out of date, belongs to PC Probe. This utility has caused problems for some folks. You might try renaming AsUpIO.sys from .sys to .old and then reboot. This will break PC Probe; but you will be able to determine if the driver is contributing to your BSOD's or not. You can always rename it again.

Your RAM is probably OK given the results of Memtest. It also appears that you do not have an overheating problem with the CPU. Do check the temps of your CPU.

fishlipsboy · Dec 20, 2010

OK. Thank you very much for your help. I will uninstall PcProbe and rename the file if any still exist after the uninstall, as well as updating the drivers. I will report back if I have any problems again, or in a week, whichever comes first. Maybe the issue will be resolved.

CarlTR6 · Dec 20, 2010

If you rename the file, you won't have to uninstall PC Probe. You can see if that driver not loading helps. If it does not, you can simply rename the driver again and PC Probe will work again.

fishlipsboy · Dec 20, 2010

Ok. I got another BSOD this morning as I was modifying the files (MEMORY_MANAGEMENT). I went ahead and just uninstalled all ASUS software. I do not use any of it anyway. I looked for an update for the chipset, but there isn't one. =(

I have been monitoring my temps of my GPU and it appears to be staying around 49 C idle and 62-65 C under load. The fan is running at about 20-25%. If I bump the fan up to about 40% the temps drop to 51 C under load.

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