BSOD: IRQL_NOT_LESS_OR_EQUAL caused by ntoskrnl.exe

ravenrue

New member
Local time
4:30 PM
Messages
6
Problem:
Upon running WhoCrashed Home Edition 2.10 it told me this:
[FONT=Segoe UI, Arial]On Wed 4/14/2010 11:42:45 PM your computer crashed
This was likely caused by the following module: [FONT=Segoe UI, Arial]ntoskrnl.exe[/FONT]
Bugcheck code: 0xA (0x0, 0x2, 0x0, 0xFFFFF800031ED477)
Error: [FONT=Segoe UI, Arial]IRQL_NOT_LESS_OR_EQUAL[/FONT]
Dump file: C:\Windows\Minidump\041410-19671-01.dmp
[/FONT][FONT=Segoe UI, Arial]file path: C:\Windows\system32\ntoskrnl.exe
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: NT Kernel & System
The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
[/FONT]

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I don't really get why this is happening. My Vaio used to crash every now and then when I first installed win7. When I reformatted my computer it started to crash more often. Now it crashes everyday. Sometimes even twice a day.

I talked to Sony and they told me to reset my BIOS. Link is here.

That didn't help.

The crashing still happens at random. Most of the crashes used to happen when I was watching a video. Now it just happens for no reason.


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Programs Used:

Browsers: Firefox, Chrome, IE
AntiVirus: Microsoft Essentials, Malbyte's AntiMalware
AntiSpyware: SpywearBlaster, SpyBot
Creative Apps: Adobe Creative Suite 4, Maya 2010

Other:
Office 2007, UltraVNC, Utorrent, Dropbox, Nero 7, Winamp, Digsby, Skype, Daemon Tools, Object Dock, Rocket Dock, Steam, Picasa 3, Fences, Who Crashed, Synaptics (to turn off touchpad since I use a mouse)

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Notebook History:

When i got my laptop it only ran Vista 32bit. At first I upgraded to Vista64bit and that ran fine. I've since upgraded it to Win7 64bit w/ help from here.

Sony never provided drivers beyond Vista 32bit for my system, but since it runs a Core2Duo i thought i'd take the initiative and enhance my productivity.

I also get my laptop video driver from laptopvideo2go since there was no other place to find stable nvidia drivers.

Another thing I do with my notebook is connect an external monitor to it. I don't know if that helps. It's a generic monitor i got from newegg a few years back.

Please help?
If you need anything else, please ask.



Computer Stats:
Vaio: VGN-AR520e
OS: shipped w/: Vista Home 32bit -- installed w/: Win7 Ultimate 64bit
CPU: core2duo 1.80Ghz
Video Card: Nvidia GeForce 8400m GT
NVIDIA Drivers tried: 178.24 Vista 64bit, 186.91 Win7 64bit,
current: 185.66 Vista 64bit (most stable. Others would glitch screen)
Harddrives (double): 400GB 5400rpm, 500GB 5400rpm
Memory: shipped w/: 2GB -- installed w/: 4GB(maxed)
Weight: 8.4lbs

EDIT:
Minidump updated
added CBS.log after running sfc/ scannow (Windows Resource Protection found corrupt file)

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Check List:
video guide

Cause:
1.Keyboard issue Solution: Swap out with new keyboard (Notebook?)

2.Miscellaneous corruption Solution: Safemode last known good configuration.

3.Corrupt boot.ini file. Solution: bootcfg /rebuild

4.Missing boot.ini file. Solution: bootcfg /rebuild

5.Missing or corrupt ntoskrnl.exe file. Solution: Type: expand d:\i386\ntoskrnl.ex_ c:\windows\system32

6.Windows NT installed on a partition bigger then 7.8GB Solution: Type: expand d:\i386\ntoskrnl.ex_ c:\windows\system32

7.Corrupted hard disk drive or severely corrupted Windows. Solution: Enter recovery console type: chkdsk /r
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Sony Vaio / VGN-AR520e
OS
Windows 7
CPU
Core2Duo 1.8GHz T7100
Motherboard
VAIO version: C3LPM5TM / Model: Intel PM965
Memory
4GB Dual-Channel DDR2 @332MHz 5-5-5-15
Graphics Card(s)
1920MB Geforce 8400M GT (Sony)
Sound Card
High Definition Audio Device IDT High Definition Audio CODEC
Monitor(s) Displays
Generic PnP Monitor on NVIDIA GeForce 8400M GT
Hard Drives
ST9500325AS ATA Device
>Manufacturer: Seagate
>Form Factor: 2.5"
>Interface: Unknown Interface
>Capacity: 500GB

WDC WD4000BEVT-11ZAT0 ATA Device
>Manufacturer: Western Digital
>Form factor: 2.5-inch
>Business Unit/Brand: Mobile/WD Sc
Cooling
Single back exhaust
I've tried a few things to alleviate the problem.
I've uninstalled, fences(visual program for making the desktop disappear), and I've installed a more current graphics driver. That was a bad idea since my screen started glitching. So then I opted to just remove the graphics driver and see if that would solve my issues.

I left it on over night and it still crashed. Actually, while i slept it crashed 5 more times. Talk about a major nightmare.

I don't know if it will make a difference but I removed the battery and I'm just leaving it plugged into the AC chord.

What else can I do?

edit:
removed Daemon Tools
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
Sony Vaio / VGN-AR520e
OS
Windows 7
CPU
Core2Duo 1.8GHz T7100
Motherboard
VAIO version: C3LPM5TM / Model: Intel PM965
Memory
4GB Dual-Channel DDR2 @332MHz 5-5-5-15
Graphics Card(s)
1920MB Geforce 8400M GT (Sony)
Sound Card
High Definition Audio Device IDT High Definition Audio CODEC
Monitor(s) Displays
Generic PnP Monitor on NVIDIA GeForce 8400M GT
Hard Drives
ST9500325AS ATA Device
>Manufacturer: Seagate
>Form Factor: 2.5"
>Interface: Unknown Interface
>Capacity: 500GB

WDC WD4000BEVT-11ZAT0 ATA Device
>Manufacturer: Western Digital
>Form factor: 2.5-inch
>Business Unit/Brand: Mobile/WD Sc
Cooling
Single back exhaust
can someone look at my dumps and atleast tell me if they see something or not see something? I would appreciate at least some form of comment stating that I'm being heard. i really really do need the help. please. thanks.
 

My Computer My Computer

Computer Manufacturer/Model Number
Sony Vaio / VGN-AR520e
OS
Windows 7
CPU
Core2Duo 1.8GHz T7100
Motherboard
VAIO version: C3LPM5TM / Model: Intel PM965
Memory
4GB Dual-Channel DDR2 @332MHz 5-5-5-15
Graphics Card(s)
1920MB Geforce 8400M GT (Sony)
Sound Card
High Definition Audio Device IDT High Definition Audio CODEC
Monitor(s) Displays
Generic PnP Monitor on NVIDIA GeForce 8400M GT
Hard Drives
ST9500325AS ATA Device
>Manufacturer: Seagate
>Form Factor: 2.5"
>Interface: Unknown Interface
>Capacity: 500GB

WDC WD4000BEVT-11ZAT0 ATA Device
>Manufacturer: Western Digital
>Form factor: 2.5-inch
>Business Unit/Brand: Mobile/WD Sc
Cooling
Single back exhaust
Hey.

Your problem is netw5v64.sys.

That driver needs to be updated. If you're already running the latest, try older versions. Only other choice would be to notify the maker in hopes of a new fixed driver.

Since it's a network driver, it can't hurt to fully uninstall any 3rd party firewalls for the time being.
 

My Computer My Computer

OS
Win7
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