BSOD: IRQL_NOT_LESS_OR_EQUAL during Shutdown/Restart

[wenchblitz]

Is Windows 7...
- x64
- Windows 7 Ultimate
- OEM
- System hardware is less than 5 months old

During Shutdown/Restart I've got this BSOD: IRQL_NOT_LESS_OR_EQUAL

 

[zigzag3143]

Related to agrsm64.sys SoftModem Device Driver from Agere Systems.Yours is from 2009

Remove to test

 

[JMH]

Please run the System Update Readiness Tool and then update to SP-1

32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)