BSOD issue

Betterdays

New member
Local time
6:25 PM
Messages
39
Hi,
I was directed to post here as I'm having issue with power service and sound not working. I've uploaded the DM log collector results. Let me know if you need any other information.
Thanks

FB_MAIN-HP-Sun_05_01_2022_121512_54.zip - Google Drive

FB_MAIN-HP-Sun_05_01_2022_121512_54.zip Processing...x
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP ProOne 600 G2 21.5-in
OS
Windows 7 Pro SP1 64 bit
CPU
Intel Core i5 (6th Gen) 6500 / 3.2 GHz
Memory
6MB cache
Graphics Card(s)
Intel HD Graphics 530 Dynamic Video Memory Technology
Hard Drives
HDD 500GB SATA 6Gb/s 7200 rpm
Antivirus
Norton Malwarebytes
Browser
Firefox Chrome
Hi

Purely based on the events log

Bug check is coming back as a hardware error, but based on other details in the log i believe its caused by your CMOS battery there are multiple occasions where the time is being updated... time for a new one --likely a CR2032 check your manual, couple dollars at most, will be availble at your local car parts dealer NOT JOKING

There are also a couple more strange things going on
Defender identified a Trojan but didnt say if it had quarentineed it???
2 of your core services seem to be getting reset on a regular basis

If i was you i would
Replace your CMOS battery
Head over to BleepingComputers and request a malware check follow the instructions here
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help - Virus, Trojan, Spyware, and Malware Removal Help

i'll keep an eye out
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
No big deal but you can get those batteries almost anywhere- Walmart, Dollar Tree (the cheapest), etc.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell M6500 Precision Work Station
OS
Windows 7 Pro SP1 64 bit
Memory
8 GB
Screen Resolution
1920x
Internet Speed
30 Mbps
Antivirus
Norton Security
Browser
IE 11
Been awhile but I'm sending info to bleeping computers now and then will work on battery.
Thanks again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP ProOne 600 G2 21.5-in
OS
Windows 7 Pro SP1 64 bit
CPU
Intel Core i5 (6th Gen) 6500 / 3.2 GHz
Memory
6MB cache
Graphics Card(s)
Intel HD Graphics 530 Dynamic Video Memory Technology
Hard Drives
HDD 500GB SATA 6Gb/s 7200 rpm
Antivirus
Norton Malwarebytes
Browser
Firefox Chrome
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