BSOD - Kernel Data inpage error

merong

New member
Local time
2:58 PM
Messages
2
I've had this problem for a month now and it only seems to be getting worse - that is my laptop is starting to crash even more frequently. I've tried running "chkdsk” but get the "Autochk cannot run due to an error caused by a recently installed software package" error.

EDIT: I uninstalled my antivirus to see if that was the problem but ran into the message "The volume is clean."

Any help with this would be very much appreciated!
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus N56VM
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Motherboard
ASUSTeK COMPUTER INC. N56VM
Memory
6.00 GB
Graphics Card(s)
(1) NVIDIA GeForce GT 630M (2) Intel(R) HD Grap
Sound Card
(1) XSplit Stream Audio Renderer (2) Realtek High Defin
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
ST9750420AS
Hi merong,

Welcome to the 7forums.

Please use the tool again and upload the zip file, there are many files missing.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.​
How to fill in your system specs:
2f998e192b.png

7cf8efe42e.png
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Hi merong,

Welcome to the 7forums.

Please use the tool again and upload the zip file, there are many files missing.

Please fill in your system specs
...

Firstly, thank you for welcoming me and guiding me in better providing information about my issue. :D

Second, before seeing your reply, I took some steps in trying fix the problem but to no avail. My original post has been updated with the new zip file as well as some detail on the new error I receive during the chkdsk.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus N56VM
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz
Motherboard
ASUSTeK COMPUTER INC. N56VM
Memory
6.00 GB
Graphics Card(s)
(1) NVIDIA GeForce GT 630M (2) Intel(R) HD Grap
Sound Card
(1) XSplit Stream Audio Renderer (2) Realtek High Defin
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
ST9750420AS
Thank you for the added information and uploading the new zip file :)

It seems there is a dump file missing.
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:
a996d6272d.png


Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot speed.

Please remove ASUS software, these pre-installed software is known for causing BSOD's.

Please check your software for updates.

Please check device manager for problem devices
642b314cd0.png


Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40044110, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: 0000000168a96be0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88008822000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


[COLOR="Red"]ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED[/COLOR]

[COLOR="red"]DISK_HARDWARE_ERROR: There was error with disk hardware[/COLOR]

BUGCHECK_STR:  0x7a_c000009d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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