BSOD - Memory Dump

[Belgy23]

Hey,

So my computer crashed last week from playing a game and since then it hasn't worked at all.

I'm posting this in Windows 7 - Safe Mode. I've tried a couple of times to booted it up but gotten BSOD and Memory dumps.

Can someone give me a hand pleae?

Thanks!!

I've Attached the dump. Please if someone can help I would appreciate it!!

 

[zigzag3143]

Hey,

So my computer crashed last week from playing a game and since then it hasn't worked at all.

I'm posting this in Windows 7 - Safe Mode. I've tried a couple of times to booted it up but gotten BSOD and Memory dumps.

Can someone give me a hand pleae?

Thanks!!

I've Attached the dump. Please if someone can help I would appreciate it!!

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception.

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help STOP 0x116: VIDEO_TDR_ERROR troubleshooting - Windows 7 Forums

 

[Belgy23]

Thanks I tried that.

Doesn't seem to be working.

Should I remove the Video Card and try and clean it?

 

[zigzag3143]

Thanks I tried that.

Doesn't seem to be working.

Should I remove the Video Card and try and clean it?

Cant "clean" the card. The contacts with a pencil eraser perhaps but carefully. I dont think that is the problem.. We need to start focusing on heat and power.

You can download cpu-z and gpu-z (free) to keep track of the temps.

Power is another issue, what power using device have you added since you got the compouter (a bigger video cars, another HD, etc)?

 

[Belgy23]

Hi Zigzag,

So i tried the method agian with the fan, and this time it works. I got my fan blowing into the computer now.

I downloaded GPU-Z, what should i do next?

I haven't added anything since i got my PC and it's a 600W power supply.

The GPU info is as stated:

Date , GPU Core Clock [MHz] , GPU Memory Clock [MHz] , GPU Shader Clock [MHz] , GPU Temperature [°C] , GPU Temperature [°C] , PCB Temperature [°C] , Fan Speed [%] , Fan Speed [RPM] , Memory Used [MB] , GPU Load [%] , Memory Controller Load [%] , Video Engine Load [%] , VDDC [V] ,
2011-06-19 00:02:52 , 540.0 , 792.0 , 1296.0 , 58.0 , 52.0 , 46.3 , 60 , 1742 , 138 , 2 , 99 , 0 , 1.3000 ,
2011-06-19 00:02:53 , 540.0 , 792.0 , 1296.0 , 58.0 , 52.3 , 46.3 , 60 , 1745 , 138 , 0 , 99 , 0 , 1.3000 ,
2011-06-19 00:02:54 , 540.0 , 792.0 , 1296.0 , 58.0 , 52.0 , 46.3 , 60 , 1745 , 138 , 0 , 99 , 0 , 1.3000 ,
2011-06-19 00:02:55 , 540.0 , 792.0 , 1296.0 , 58.0 , 52.0 , 46.0 , 60 , 1744 , 138 , 0 , 99 , 0 , 1.3000 ,

If that helps, should i zip it again? Thanks?