BSOD Minidump file help!

[WIGILOCO]

I have 7 64-Bit and often when I boot my pc It says that " windows desktop manager has stopped working and closed ". Sometimes I get bluescreen when I get to desktop. Today I started my pc and It said Loading windows and then came black background and only the cursor showing, and then It said that computer won't start or something. When windows tried to find solution to this and chose the return thing It crashed and caused me a BSOD. Here is the dmp file.

 

[zigzag3143]

I have 7 64-Bit and often when I boot my pc It says that " windows desktop manager has stopped working and closed ". Sometimes I get bluescreen when I get to desktop. Today I started my pc and It said Loading windows and then came black background and only the cursor showing, and then It said that computer won't start or something. When windows tried to find solution to this and chose the return thing It crashed and caused me a BSOD. Here is the dmp file.

Hi and welcome

this crash was probably caused by your video driver atimkdag.sys. You also have several drivers that need to be updated.

I would uninstall the current driver then install a fresh one.

I would also run a system file check
type cmd in search>right click and run as admin>sfc /scannow

 

[WIGILOCO]

Okay then. Thanks! I run that sfc /scannow and It didn't find errors. So you recommend to uninstall gpu drivers and install new ones?

 

[jcgriff2]

Hi -

Update the drivers for your Logitech KB &/or mouse - your's are 2.5 years old - way before Windows 7 time -

[FONT=lucida console]LHidFilt.Sys Fri Sep 21 07:05:39 2007 (46F3A583)[/FONT]
[FONT=lucida console]LMouFilt.Sys Fri Sep 21 07:05:43 2007 (46F3A587)[/FONT]

Logitech Driver Updates


Check for Asus mobo updates - these are pre-Windows 7 RTM -

[FONT=lucida console]ASACPI.sys Wed May 13 21:25:17 2009 (4A0B72FD)[/FONT]
[FONT=lucida console]AsIO.sys   Mon Apr 06 03:21:08 2009 (49D9AD64)[/FONT]

ASUSTeK Computer Inc.-Support



Check Via for update also --> http://www.via.com.tw/en/support/drivers.jsp

[FONT=lucida console][FONT=lucida console]viahduaa.sys Thu Jul 09 23:07:01 2009 (4A56B055)[/FONT][/FONT]

Via support thread re: Asus --> http://www.viaarena.com/forums/showthread.php?t=39205

Regards. . .

jcgriff2

.

 

[WIGILOCO]

Hi -

Update the drivers for your Logitech KB &/or mouse - your's are 2.5 years old - way before Windows 7 time -

[FONT=lucida console]LHidFilt.Sys Fri Sep 21 07:05:39 2007 (46F3A583)[/FONT]
[FONT=lucida console]LMouFilt.Sys Fri Sep 21 07:05:43 2007 (46F3A587)[/FONT]

Logitech Driver Updates


Check for Asus mobo updates - these are pre-Windows 7 RTM -

[FONT=lucida console]ASACPI.sys Wed May 13 21:25:17 2009 (4A0B72FD)[/FONT]
[FONT=lucida console]AsIO.sys   Mon Apr 06 03:21:08 2009 (49D9AD64)[/FONT]

ASUSTeK Computer Inc.-Support



Check Via for update also --> http://www.via.com.tw/en/support/drivers.jsp

[FONT=lucida console][FONT=lucida console]viahduaa.sys Thu Jul 09 23:07:01 2009 (4A56B055)[/FONT][/FONT]

Via support thread re: Asus --> http://www.viaarena.com/forums/showthread.php?t=39205

Regards. . .

jcgriff2

.

About those mobo updates, what should I update? Chipset drivers? There are lots of different things like audio, lan, utilities etc.. And my audio is up to date, no newer version there than mine =)

 

[zigzag3143]

Okay then. Thanks! I run that sfc /scannow and It didn't find errors. So you recommend to uninstall gpu drivers and install new ones?

Yep and you might want to google uninstall you driver name. You may need an uninstaller.
Ken

 

[WIGILOCO]

Okay then. Thanks! I run that sfc /scannow and It didn't find errors. So you recommend to uninstall gpu drivers and install new ones?

Yep and you might want to google uninstall you driver name. You may need an uninstaller.
Ken

Where I can check my driver name? I didn't even know about these mobo drivers

 

[zigzag3143]

Okay then. Thanks! I run that sfc /scannow and It didn't find errors. So you recommend to uninstall gpu drivers and install new ones?

Yep and you might want to google uninstall you driver name. You may need an uninstaller.
Ken

Where I can check my driver name? I didn't even know about these mobo drivers

your video card from your specs is Club 3D HD4890 SUPER OC . I just googled it and you dont need to uninstall it first. just google Club 3D HD4890 SUPER OC drivers. Pick the correct one (either 32bit or 64). download it and install it

Let us know if you need help

Ken
EDIT: here is the link for downloading the driver. http://driverscollection.com/?file_cid=410552655819ca794436b9ca21f

 

[WIGILOCO]

Okay now I uninstall these gpu drivers and install the new ones from amd's site.

 

[zigzag3143]

Okay now I uninstall these gpu drivers and install the new ones from amd's site.

Exactly. You may have to install in safe mode.

 

[WIGILOCO]

Yep and you might want to google uninstall you driver name. You may need an uninstaller.
Ken

Where I can check my driver name? I didn't even know about these mobo drivers

your video card from your specs is Club 3D HD4890 SUPER OC . I just googled it and you dont need to uninstall it first. just google Club 3D HD4890 SUPER OC drivers. Pick the correct one (either 32bit or 64). download it and install it

Let us know if you need help

Ken
EDIT: here is the link for downloading the driver. ATI Radeon HD 4890 Catalyst Software Suite driver v.9.5 download for Windows Vista 64-bit, Windows 7 64-bit

About that link, is that the 9.5 catalyst version? 10.1 is the newest and now I've been used the 9.12, so I'll download the 10.1 now?

 

[WIGILOCO]

Sorry for these stupid questions but do I have to remove these 9.12 drivers, one guy said that I can just install these 10.1 with no uninstallions.

 

[WIGILOCO]

Yeah now updated gpu drivers and mice drivers! =) Thanks a lot guys for help, appericiate that! Let's see if the BSOD thing disappears ;D

 

[zigzag3143]

Where I can check my driver name? I didn't even know about these mobo drivers

your video card from your specs is Club 3D HD4890 SUPER OC . I just googled it and you dont need to uninstall it first. just google Club 3D HD4890 SUPER OC drivers. Pick the correct one (either 32bit or 64). download it and install it

Let us know if you need help

Ken
EDIT: here is the link for downloading the driver. ATI Radeon HD 4890 Catalyst Software Suite driver v.9.5 download for Windows Vista 64-bit, Windows 7 64-bit

About that link, is that the 9.5 catalyst version? 10.1 is the newest and now I've been used the 9.12, so I'll download the 10.1 now?

Correct my bad, sorry. didnt know what you had installed.
Ken