BSOD mostly occuring when playing Borderlands 2 or League of Legends

[ForeverHeights]

Hey so I have been getting the blue screen error for a while now and its really starting to piss me off. It's a custom built PC i build about a month ago now and I feel like I have tried everything and I just want it to work properly. The error occurs mostly while playing games but it has also happened while just doing regular stuff I think.

The error type is BSOD Error code: 0x000000D1, driver_irql_not_less_or_equal

The error appears somewhere between twice a week or once every two weeks so its not very consistent.
If anyone could help me fix it I would be forever in your debt. Thanks

Note: I have a picture of the blue screen but I dont know how to upload it

 

[VistaKing]

How to Upload a File
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

Also run the SF Diagtool to grab the dmp files and the other files

:ar: http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[ForeverHeights]

Okay so I was also having problems with the computer not being able to come out of hibernation last week so i had to delete the hibernation mode. But I was having blue screen problems before then. I also ran memtest on both stick of RAM one at a time for around 6 passes each and they both turned out fine. Sorry I dont know what you mean when you say SF Diagtool and dmp files

Side Note: Google Chrome is acting up a lot lately, not sure if that has to do with anything.

 

[ForeverHeights]

Ok sorry I figured out the dump thing. It said it saved it under this %SystemRoot%\MEMORY.DMP but windows cant open the file to view it

 

[VistaKing]

   Warning

You will need a USB FLASH DRIVE

   Tip

Download the Tool from a non infected PC

Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS :ar: Farbar Recovery Scan Tool

64-Bit Version OS :ar: Farbar Recovery Scan Tool x64

   Note

Click the rb: button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System

Plug the flash drive into the infected PC.

Enter System Recovery Options.

:ar: To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

:ar: To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.

:ar: On the System Recovery Options menu you will get the following options:

• Startup Repair

• System Restore

• Windows Complete PC Restore

• Windows Memory Diagnostic Tool

• Command Prompt

Select Command Prompt

In the command window type X:\FRST.exe (for x64 bit version type X:\FRST64.exe) and press Enter

   Note

Replace letter X with the drive letter of your flash drive.

   Tip

Type the commands below to see what your letter is for the USB drive and press ENTER after each command

Diskpart
List volume

The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file

Upload the FRST.txt file

   Note

FRST.txt and file will be inside the root of the USB Flash Drive

 

[VistaKing]

Click on the file it will tell you how to use it

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[ForeverHeights]

Thankyou I will try this tomorrow I have to head to bed

 

[ForeverHeights]

I did everything in those steps but this is what came up when i typed it in. I even double checked to make sure it was the (D drive

 

[ForeverHeights]

Here is the crash dump file thing.

 

[VistaKing]

Diskpart is only needed if you don't know your USB Flash drive letter . To find the letter type in

Diskpart press [ENTER] next type in

List volume press [enter] look for something that says removable once you locate your drive letter type in exit to exit dispart .

If you could login to windows . Just copy the FRST64.exe from the USB flash drive to your desktop and open it from there .

Right click on FRST64.exe select

Click on the Yes button on the Disclaimer window

Then on the actual Farbar Recovery Scan Tool click on [SCAN] once the scan is done it will create 2 logs FRST.txt and Addition.txt upload those two logs with your reply .

 

[ForeverHeights]

Okay here are the two logs

 

[VistaKing]

Run a memory test

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[ForeverHeights]

I ran memtest86x about 3 weeks ago and tested them separately for a bunch of passes. Here are the results

 

[ForeverHeights]

Sorry ignore img 044 that one was by accident. Here is the other one

 

[VistaKing]

I requested more help with this. Have you tried updating your graphic Card drivers ?

 

[ForeverHeights]

Ok. Yeah I have. I even checked through the windows updater thing. I have a logitech G400 mouse for extra info because I read somewhere that it cold cause BSOD problems but the drivers for the mouse are updated as well. For my graphics card I just updated it yesterday, It pops up whenever there is a new update

 

[VistaKing]

Lets get rid of some junk

AdwCleaner

Click here AdwCleaner

:ar: Click on Download Now button

:ar: Save to the Desktop

:ar: Right-click on AdwCleaner.exe and choose

:ar: Click on Delete and confirm the prompt.

:ar: Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt


Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

 

[ForeverHeights]

Here they are. Hopefully we can resolve this issue. Just wanted to say thank you for the help so far.I appreciate it.

 

[ForeverHeights]

Could it be a problem with my motherbaord? Because that would suuuuuuuuuuuck

 

[Northernsoul55]

Hi,

Please remove ESET Smart Security as it is causing issues:

BugCheck D1, {1aa91d878, 2, 0, fffffa800ab99ac0}
Unable to load image [COLOR=red]C:\Program Files\ESET\ESET Smart Security\em008_64.dat, Win32 error 0n2[/COLOR]
*** WARNING: Unable to verify timestamp for em008_64.dat
*** ERROR: Module load completed but symbols could not be loaded for em008_64.dat
Probably caused by :[COLOR=red] em008_64.dat[/COLOR] ( em008_64+b7ac0 )

:ar: ESET Removal Tool - ESET uninstaller Tool (Direct Download)Tech Support All

As an alternative please install:

:ar: Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

   Note

Once downloaded, update and run a full system scan

How is the system after ESET removed? Please upload a new log if you experience another crash.

cheers

Dave