Solved BSOD New system build, memory_management and kmod_exception_not_handle

[Vinny1001]

Hello, I have a new build going that uses some parts from my previous set up..

Asrock z77 extreme4 (new)
Intel i7 3770k Ivy Bridge (new)
Coolmaster 212 Evo (new)
nvidia 560 1gbvram and a nvidia 9600 2gb vram (both from my previous build)
crucial ballistic sport 16gb (4x 4gb) (new) (memtest found errors in 2 of the sticks, the other 2 no errors were found)
750W Modular (previous build)
Rosewill Thor V2 Full Tower
500GB and 1TB Hard drive (both from previous build, both been working strong as usual, never had any errors)

My previous build used a different mobo and an amd processor, never had a single blue screen or installation of windows errors, so I don't think any of the parts i simple swapped into my new build are defected.

I had previously had all the ram in, had many MANY bsods, i finally ran mem test and caught the 2 sticks having a few errors, as I ran a test on the last 2 sticks for multiple times, 3-5 passes, no errors.

I reinstalled windows once again, most of the bsods went away. I thought i was good... until I got another bsod.

Keep in mind too that I have kaspersky anti virus, and I get these bsods before having that installed even.

On this first bsod, it gave me the system_service_exception bsod while installing drivers for my mobo. restarted, continued.

Next day, simple using google chrome, I got a bsod, video memory fatal error
Weird because on my previous build, i never had ONE problem like this, never, and it used these two graphics cards I currently have.

Next day, the system_service_exception came back, while i was browsing through my Steam games list.

I have also tried running scf/scannow or whatever that was but never solved it

Other than those, I am able to play video games without a problem, never had a BSOD during a video game.

I decided to reinstall windows again, so i did. this time, i did only the important windows updates, and did little by little at a time, and noticed I had more successful updates than before, where it gave me multiple failed updates. (Never had a failed update on my previous build)

On this installation of windows, which is the current, the first bsod i get, is the memory_management while downloading BF3 on origins, but i cancelled the download and restarted it. i didn't get this bsod on my previous installation.. and it's been awhile and I haven't gotten any of the previous bsods, but different ones this time.
Today while windows 7 was logging in, i get the bsod, kmode_exception_not_handled
blue screen view shows it's klif.sys ntoskrnl.exe win32k.sys

I don't think kaspersky would cause any of these problems because I've never had a problem with kaspersky before and I use to reformat each year to a fresh installation on my old build, no problems, ever.

I am getting fed up with this as I have done 5+ fresh window installations, driver installations, and running driver verifier. Could this be faulty hardware? When I play games I never blue screen and they run 100% fine. This mobo is known for problems but I think if it was faulty hardware I'd get more consistent problems.

Sorry about typing so much, I'd rather let you all know what I have already done rather than having people ask me and having a bunch of posts of confusion.

I hope someone can help me figure this out. I have attached the files in the zip.

Thanks

 

[Arc]

Hello Vinny.

It is crashed by Klif Mini-Filter fre_wnet_x86 (Kaspersky).

fffff880`0d360948  fffff880`0452f18eUnable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x4e18e

It is strongly recommended that you uninstall Kaspersky using Kaspersky Removal Tool.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Otherwise, number of installations and uninstallations might not be able to solve the BSOD issues there. At least do it as a test, and let us know if there is any difference or not.

 

[Vinny1001]

Hello Vinny.

It is crashed by Klif Mini-Filter fre_wnet_x86 (Kaspersky).

fffff880`0d360948  fffff880`0452f18eUnable to load image \SystemRoot\system32\DRIVERS\klif.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klif.sys
*** ERROR: Module load completed but symbols could not be loaded for klif.sys
 klif+0x4e18e

It is strongly recommended that you uninstall Kaspersky using Kaspersky Removal Tool.
Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.

Download and install those, and then run full system scans with both of them, one by one.

Otherwise, number of installations and uninstallations might not be able to solve the BSOD issues there. At least do it as a test, and let us know if there is any difference or not.

Alright I will try that now. It takes awhile for it to blue screen, but I will do this now and I will post if anything happens or if nothing happens after awhile. Thanks for the quick help so far!

 

[Vinny1001]

malwarebytes has 13 threats

Arc, I did what you suggested. Windows security essentials didn't find anything. Malwarebytes found 13 threats, and I have the log of it here in the attached files. Should I select all 13 threats and have it remove them or only remove the default selected threats? I don't know if any of these threats were in relation with my bsods, and a quick question as I go through the day to see if i blue screen, for what you mentioned earlier about the kaspersky possible giving me a blue screen, which blue screen would it have been giving me?
Both?
One of them?
Why on my previous install of windows, I got different blue screens (system_service exception ; video memory fatal error), and on this one, I don't get either of those, but now I get the memory_management and kmode_exception_not_handled
I did everything the same for my current windows installation as my installation of windows right before this one.

I also have google chrome webpages randomly crash but they reload right back up, on my previous build that never happened either. I don't get why all this is being incompatable.

I still have to wait for a blue screen, if it will occur again. If there are no more bsods, is there a way to get kaspersky to work? Or would I need a different anti virus?

Sorry for all the questions, I've done so much on trying to figure this out, learned some new things, but am trying to succeed in fixing the problem(s).

Thanks for the help so far Arc, and anyone else who cares to join in!

 

[Arc]

Remove all those 13 threats...

As you have uninstalled Kaspersky, well done. MSE is a better one, alongwith MBAM, as you have just seen. Kaspersky failed to protect you.

Let us know if it crashes again.

 

[Vinny1001]

Well, I think (hoping) those two blue screens are gone for good... but I got a new one today during start up. I have not changed any drivers. The only new thing I have installed was Games for Windows Live.

attempted_execute_of_noexecute_memory

here are the dmp files for the blue screen that occurred today (12/11/2012)
This includes my previous dump files too. I wasn't sure how to only grab the todays BSOD but it's in there dated for 12-11-2012

Also, I have noticed 1 out of every 6 start ups or so, windows freezes while loading desktop, or MSE has an error and even if I try to manually open it, it gives an error and I have to restart to get it to work.

Thanks for the help so far.

EDIT: Very sorry about not attaching the file. I forgot. thanks!

 

[Arc]

here are the dmp files for the blue screen that occurred today (12/11/2012)
This includes my previous dump files too. I wasn't sure how to only grab the todays BSOD but it's in there dated for 12-11-2012

I guess you failed to upload it properly, try one more time?

 

[Vinny1001]

here are the dmp files for the blue screen that occurred today (12/11/2012)
This includes my previous dump files too. I wasn't sure how to only grab the todays BSOD but it's in there dated for 12-11-2012

I guess you failed to upload it properly, try one more time?

I edited my prior post and attached it in there, just letting you know in case you didn't see it there now. Sorry about that!!!

 

[Vinny1001]

Got another blue screen randomly, I wasn't even doing anything at my computer and it just happened.

system_thread_exception_not_handled

ill post the dmp files again...

No matter how or what I install, it blue screens. I'm starting to think the processor or mobo is bad..

the zip file is down here... thanks for the help so far

 

[Arc]

fffff880`035af3d8  fffff880`01111f4f ataport!IdeStartCrbSynchronized+0x7b
fffff880`035af458  fffff880`01107c74 ataport!IdeLogCrbActive+0xe0
fffff880`035af488  fffff880`01111eaa ataport!IdeStartIoCallBack+0x2ea

Scan the system for possible virus infection.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Let us know the results. You need to do the scans, though you have done it earlier with some other programs. The first one will scan for a special type of malware that is very needed here.

Also, my senior debugger Tews says, you need to test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight, per RAM module per slot.

 

[Vinny1001]

I have done both those scans now, and no threats were found. I have ran memtest in the past before and already found 2 of the 4 sticks I had were faulty, so i tested 2 sticks at a time, errors came up for one of the pairs, so I tested the two other sticks for 4-6 passes, twice, and no errors were found in those. I already returned the other 2 faulty sticks. I may try to run memtest again tonight then... to check a third time.

My computer seems to have errors if it's turned off for a long time, 'cause whenever I turn it back on, lets say in the morning after it has been off all night, it'll blue screen within the 30 minutes of being on, or have errors on start up such as nvvsvc.exe application error and once that came up, windows didn't even display my name to log into, and it didn't even pop up the bar to type my password in... but I just have to restart it then it's fine...

I think it's a faulty motherboard, this motherboard isn't any popular brand.

I never, ever, had these problems with my last build. No matter how I installed things either, no problems. Kaspersky also worked like a charm. No startup errors ever, either.

If I return this mobo, and buy a different one, and that one isn't faulty, would it be more (hopefully not less) compatible and not giving me all these bsod? What would you suggest? I'd want at least 2 pcie 3.0 slots and it be able to run fast ddr3 ram, 1155 slot for the ivy bridge i have. oh and did i mention, for it to actually work.. :\

But I will triple check my ram once again tonight. Other than that, I'm just about ready to RMA this mobo and try something else.

Thanks for the help so far once again, Arc, and Tew!

 

[Arc]

After making it sure that the RAM sticks are problem free or not, decide about the motherboard. If the fresh RAM sticks work good with this board, then it is OK. To determine the faulty motherboard's slot, follow the memtest instruction of koolkat77 as per this post.

 

[Vinny1001]

After making it sure that the RAM sticks are problem free or not, decide about the motherboard. If the fresh RAM sticks work good with this board, then it is OK. To determine the faulty motherboard's slot, follow the memtest instruction of koolkat77 as per this post.

I did some testing. For the blue screens I got, I had the 2 sticks in slots A2 and B2. So I decided if the computer was blue screening in those slots... why not put the 2 sticks in A1 and B1 and run memtest on those, because if no errors show up, then that narrows it down to the 2 bsod slots.

I ran memtest overnight and little in the morning, got 5% into the 9th pass, no errors for slots A1 B1

So this is a high chance, that these two sticks are not faulty.

I am going to memtest the two sticks again in the bsod slots and see if any errors come up. Then that will show it's the mobo slots are faulty.

In the meantime.. I am fed up with this mobo, so I am going to order a MSI one today, continue testing this one tonight, and if there are errors, not sure if I should get a replacement or still try the MSI one.

If this board shows no errors in the bsod ram slots.. I am just going to receive the MSI board and try that and get a refund on the asrock board.

I am thinking about ordering this board

Newegg.com - MSI Z77A-GD55 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS

What do you think about all this? Thanks for the help so far.

 

[Arc]

The way you are proceeding the Memtest is just appropriate, continue it as you have planned.

The board you chose is a nice one, but my personal choice is intel board.

 

[Vinny1001]

The way you are proceeding the Memtest is just appropriate, continue it as you have planned.

The board you chose is a nice one, but my personal choice is intel board.

Sorry to get off topic here.. but what's a good board you'd suggest? I'm looking for a ATX, sata 6gb/s some usb3.0 slots, two 3.0 pcie slots, intel 1155 socket for my ivy bridge. ddr 1600 mhz. reliable mobo and good for gaming, and possibly, not required, good for overclocking. I don't have my current set up overclocked but my old PC was, so in case I ever wanted too, but it's not necessary.

Willing to spend around $150

and to mention, one that works well

I'm quickly asking this so I can figure out what to order in for today. Thanks so much for the help, really appreciated

 

[Arc]

OK, I am asking my friend Britton30, who is a hardware guru

 

[Vinny1001]

OK, I am asking my friend Britton30, who is a hardware guru

ok, thanks!

 

[Britton30]

Here's a list with your specs. Personally I would choose one of the ASUS board within your budget. I've had bad luck with ASRock and gigabyte motherboards. Of course your mileage may vary.

 

[Vinny1001]

Here's a list with your specs. Personally I would choose one of the ASUS board within your budget. I've had bad luck with ASRock and gigabyte motherboards. Of course your mileage may vary.

I am sorry I do not see any list?
I was looking through asus boards as well!

I am deciding between this Asus board
Newegg.com - ASUS P8Z77-V LK LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS

and the MSI board I posted earlier
Newegg.com - MSI Z77A-GD55 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 ATX Intel Motherboard with UEFI BIOS

I'm leaning towards the MSI one after reading some reviews.

Would either be fine? They're very similar. I've read lots of reviews on asus boards having lots of problems with faulty parts, over MSI, although that could just be because asus has more reviews. Opinions?

Thanks for the help, shortly I have work but I will be ordering one of these when I get home.

 

[Britton30]

Sorry, I forgot the link.

If I was doing it I'd get the ASUS, I know pro builders who have to be forced to use MSI boards. That ASUS is a solid one and can give you nice OC options.The list. http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100007627%20600315497%204017%20600176035&IsNodeId=1&name=2