BSOD nvlddmkm.sys Bugcheck code: 0x116

Its Alienware, everything inside it can be changed, its not like the common everyday laptop and I bought it for gaming purposes.

He changed it probably because the old GPU was so old it wouldnt be suitable for today's gaming.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
That isn't very common that it is possible for my experience, but it is the reason why I added 'normally'.

The crashes are mostly or only occuring when playing games?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
At first it was random , now its still random but happens when playing games mostly since thats the only thing I do.

After the semi fix I ve told you with the nvidia inspector it happens every second third day , at least I can use it for gaming.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
Have you noticed a specific time/moment, a patern in the crashes?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Interesting , somehow my computer has some 3-5 second freezes during the day, which are not something disturbing , after those freezes I have no issues , and then every 2-3 days with freezes but not that many my screen turns black again , happened mostly when I had many tabs open on chrome while playing , but it happened today and I had nothing opened just a game (not so gpu stressing)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
Please check what is happening in the background (taskmanager)
We need to know if anything on the background could be involved with this.

In past experiences, a few times, this crash was caused by something running in the background, usually something that needed to update itself in the background or something. The crashes were always at boot, but it took a while because of the time the process needed to finish its job.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
win_crash_logger.exe runs
conhost.exe
nvstreamsvc.exe
GWX.exe (windows 10 update I closed that)
ipoint.exe
itype.exe
nvvsvc.exe
nvxdsync.exe
csrss.exe
wisptis.exe
AWCCService controller.exe remoting service controller it says
Chrome.exe (so many like 6-7)

these, all the others are recognizable
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
Can you narrow down from what software conhost, ipoint, itype, wisptis and awccservice is?
Or, give the path of their location?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
conhost.exe No file location when I right click and try to find out.
nvstreamsvc.exe.. same
nvvsvc.exe.. same
nvxdsync.exe.. same
csrss.exe.. same
winlogon.exe.. same
ipoint is my mouse microsoft mouse and keyboard center
itype is keyboard microsoft mouse and keyboard center
Wisptis says its input item via pen and touch of Microsoft
I closed AWCCService controller.exe
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
The nv processes are I think from Nvidia.
winlogon is from Windows.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
Try running the DDU again, but this time ONLY install the drivers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
You mean to download DDU , delete my Nvidia driver and install a New Nvidia Driver? Which one?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
The most recent onces, you likely already have them, but this time without any software.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
When I install the new Nvidia Driver do you want me to use Nvidia Inspector to reduce Cards Shader Clock or leave it be as it is , If I leave it be it will be more likely to get Black Screens
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
Prefered without any software, but if you get a black screen it is better to install the things you need with the drivers to prevent a black screen.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
Thats not a thing that goes with the driver , it was a solution I found in a Nvidia Forum which said to reduce my GPU's clock to avoid black screens. Still I am 99% sure DDU wont solve the issue I ve installed drivers again and again.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
My request again is to use DDU to remove the drivers AND the software and ONLY install the drivers.
The Nvidia software sometimes causes problems.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Alienware M18xR1
OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2670QM
Motherboard
Alienware M18xR1 Chipset Intel HM67 (Cougar Point) [B3]
Memory
2x 2GB and 2x 4GB all DDR3
Graphics Card(s)
NVIDIA GeForce GTX 675M
Hard Drives
1x Seagate ST1000LM024 HN-M101MBB
Antivirus
BitDefender
Browser
Chrome
What version is it you are trying to install?

I find the 358.50 WHQL
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 10 Pro
CPU
i5-6500
Motherboard
Gigabyte B150-HD3P-CF
Memory
16GB DDR4 2133 Crucial Ballistix Sport LT
Graphics Card(s)
MSI GeForce GTX 1060 GAMING X 6G
Sound Card
Intel Display Audio
Monitor(s) Displays
Liyama ProLite XB2483HSU-B2
Screen Resolution
1920 x 1080
Hard Drives
Crucial MX200 500GB & Toshiba DT01ACA300 3TB
PSU
Corsair RM550x
Case
Fractal Design Define S
Cooling
Cooler Master TX3 i
Keyboard
Func KB-460 (MX Red)
Mouse
Corsair Gaming M65 RGB
Antivirus
Bitdefender Total Security 2016 + MBAM Pro + MBAE Pro
Browser
Google Chrome
Other Info
Creative Sound Blaster Tactic3D Rage V2 headset
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