BSOD nvlddmkm.sys Bugcheck code: 0x116

[Tfz]

This one. I will have to do this fix and install it

 

[Tfz]

Ok you want me to install what ?

I am on custom installation not express

Driver <- cant uncheck that I can uncheck all the others
Nvidia Gefore experience
PhysX system
3D Vision
Sound Hd

which ones to uncheck ? only Nvidia Geforce Experience?

Btw when I tried to change the files my card had a code like this PCI\VEN_10DE&DEV_1212&SUBSYS_048F1028&REV_A1\4&17EB8E33&0&0008
and at the nvidia folder it has 1213 which corresponds to GTX 670m than mine which is 675m
what if my card is not 675m so weird Just found out I had to mod another text with my card on , just tell me which ones to uncheck

 

[axe0]

Uncheck everything except for PhysX system.

 

[Tfz]

A window popped up that the provider is not trusted by windows, I chose as it is and I installed the driver and I am restarting my computer.
Now we wait for the black screen to occur and send you the log? -without lowering the shader clock by the other program?-

 

[axe0]

A black screen is not what we are helping in this section with.

A bluescreen is what we, don't, want.

 

[Tfz]

Its a blackscreen and restart (it might be a bluescreen but happens as black screen) what happens is that I get a black screen my pc plays in the background a bit , freezes and restarts by itself then a windows message pops up and says what I ve sent at the start.

http://i45.tinypic.com/3162mid.png

message like that but not with the same codes - used the picture as explanation of what I get after the black/blue screen.

 

[axe0]

Does the message looks like

 

[Tfz]

No My Screen Turns Black , I can hear the sound or the programms running when it turns black for a short period of time and then the sounds Freeze cuts and the computer restarts and then when it opens again I get the message I sent at the start of the post

On Sat 24/10/2015 10:07:56 πμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\102415-40622-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x833128)
Bugcheck code: 0x116 (0xFFFFFA800FFE9010, 0xFFFFF88005322128, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 358.50
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 358.50
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 358.50 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

It is a bluescreen I think but I dont get a bluescreen its black.

 

[Tfz]

It happened now , here's what happened. My screen turned black everything kept playing from behind and the laptop didnt restarted so I restarted it manually after I waited for a couple of seconds - first time this happens after I installed the latest driver using DDU.

I recall that happening once, but most of the times it would be like (while playing games). Black Screen Autorestart and the VIDEO TDR windows Message.

Should I move to a Black Screen Specialist? .

 

[Boozad]

Please upload new logs by running the DM Log Collector again.

 

[Tfz]

Here's the new log.

 

[Boozad]

OK, as previously stated by axe0 you need to update your graphics driver first and foremost. You need to download the latest version for your card from here and save it to your desktop. Then follow http://www.sevenforums.com/tutorials/327414-nvidia-drivers-avoid-problems.html for the cleanest possible install. If you have any questions please ask, it's very important to get a clean install of the latest drivers onto your system before we continue with further troubleshooting.

Please also uninstall Driver Identifier, it is not needed.

 

[Tfz]

I just performed a clean installation of the latest Driver -358.50-.
Deleting my previous Driver using DDU.
And choosing custom intallation. checking only the PhysX option.
as instructed by Axe0.

Also checked the Perform Clean installation box.

I suggest we move on to the next solution.
I have to add that I am also experiencing some Delays meaning that my computer freezes from time to time and responds after 3-4 seconds. I use Nvidia Inspector which is a program that lowers my Shaders Clock Mhz from 1240 to 875 as a partial solution. It helps me not get Black/Blue Screens too often, My GPU might be refurbished 99%.

 

[Boozad]

You need to install PhysX and the driver. You did that yes?

 

[Tfz]

Yeap. Driver and PhysX only.

 

[Boozad]

OK, test the system under normal usage with new driver installed.

 

[Tfz]

I had a black screen after like 5-6 minutes of using my laptop normally (not in games).

I am currently using this fix.
http://www.sevenforums.com/bsod-help-support/264814-nvlddmkm-sys-0x116-tdr-bsod-nvidia-optimus-laptop-2.html

The difference in what he does is that I never overclocked my GPUs Memory Clock.
I only Downclocked my Shader's Clock and that was it, after 2-3 days of playing my Laptop would crash and restart while gaming showing the logs I posted.

I will let you know if it works.

 

[Tfz]

Same thing Happened right now, No Crashes No Restarts Just Screen Turns Black and everythin plays on the Background , game and Youtube.

 

[Boozad]

Have you monitored your GPU temperatures at all? A 0x116 can be down to a number of things pertaining to the graphics card, temperature can be one of them.

 

[Tfz]

Happened when I opened the game , my laptop is cold , has 2 coolers and I have a cooling base as well , temp never reached over 70-75 C when heavy gaming, as I said at earlier posts I have high quality cooling paste inside applied 3 months ago.

But I really think thats irrelevant it could happen any time.