BSOD occurring constantly and randomly!

[wrdmrn]

In the last 2 days I've experienced BSOD constantly, I cannot figure out what is causing it and I'm in need of someone's help who understands these things

My PC specs;
HP with I5 processor
12gb ram

I added additional 8gb ram myself almost 2 years ago when I bought the PC.

I've had BSOD over the last year, but never more than a one off, or that doing a windows update wouldn't solve. This time is different, and errors are coming in all shapes and sizes from kernals to winsys32.exe errors. Yesterday, windows told me that I had a critical error, that was a first!

I've noticed that a few of my windows updates have failed this time too, and they're not even installing manually, don't know if this is related?

I've attached the .dmp files to this post (the event log txt document is over 20mb so I can't upload), I've ran memtest86 as seen in another thread and it isn't reporting any issues.

I'm at a complete loss as I can't use the PC at all just now which is going to affect my business.

 

[AC]

Hi Welcome to Seven Forums.
To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on mine in the lower left to see how it should look.

Could you upload the event log text file to MediaFire and link it here in a post? Thanks.

 

[Arc]

Also, You need to perform a RAM test.

STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !Ntfs
    fffff88001506f1c - Ntfs!NtfsWriteFileSizes+2dc
    [ 00:20 ]
1 error : !Ntfs (fffff88001506f1c)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  ONE_BIT

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

BUCKET_ID:  X64_MEMORY_CORRUPTION_ONE_BIT

Followup: memory_corruption
---------

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.


Update the BIOS.

BiosVendor = American Megatrends Inc.
BiosVersion = 6.12
[COLOR=Red]BiosReleaseDate = 07/12/2010[/COLOR]
SystemManufacturer = Hewlett-Packard

Get thew BIOS update from MSI.

And upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

 

[wrdmrn]

I'll get all that system info uploaded for you guys.

It's a purchased desktop HP Pavillion, I've got memtest86 running on it and have had it on for quite a while, so far it's got 4 passes and 0 errors!!

Here is the eventapp (log) whatever it's called, I've linked it through my dropbox
https://www.dropbox.com/sh/w21o6vnmudax3jm/enepjjEUIL

 

[AC]

Keep running Memtest, your dump shows memory_corruption.

 

[wrdmrn]

I'm just going to let it run away for the rest of the day!

 

[Arc]

upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

 

[wrdmrn]

Hey guys, I'll upload the msinfo file once memtest has finished,

 

[wrdmrn]

Memtest86 has ran for a 24 hour period, 12 complete passes in that time, 0 errors!

Here is a copy of the msinfo32 file that some have asked for.

I'm currently away to run the BIOS update!!

 

[wrdmrn]

Cant figure out how to update the bios at all, so going to leave that alone for the moment!!

 

[Arc]

Installed Physical Memory (RAM)   [COLOR=Red] 11.0 GB[/COLOR]

ODD figure. Can you make it sure that the RAM modules are compatible to each other?

 

[wrdmrn]

Bought the computer it had 3gb of RAM, I bought 8gb myself from crucial to power photoshop etc so that give us the 11gb.

Started windows in "clean" state so that I could do some windows updates that had previously failed, all went fine, I popped the computer into sleep mode while I went out for a few hours, came home, asked it to load up and it loaded with a lovely BSOD.

I don't know if this is related or not, but I connect to my broadband through a netgear USB receiver, I've been having terrible problems trying to connect on and off the internet, sometimes requiring several shut downs before the netgear receiver works?!?!?

I'll post up the new minidump info shortly

 

[Arc]

OK, getting an idea here. Upload the crash dump you lately had, alongwith the msinfo32 file.

And, It might be that the Ram's are of mismatching FSB. Remove the original 3 GB in case.

 

[wrdmrn]

Here is the latest files from the BSOD dump

 

[Arc]

Intel Rapid Storage driver is crashing here:

fffff880`08d8e2e8  fffff880`012b05a7Unable to load image [URL="http://www.carrona.org/drivers/driver.php?id=iaStor.sys"]iaStor.sys[/URL], Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=iaStor.sys"]iaStor.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=iaStor.sys"]iaStor.sys[/URL]
 iaStor+0x2e5a7

And that is enough old.

fffff880`01282000 fffff880`0148c000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: [URL="http://www.carrona.org/drivers/driver.php?id=iaStor.sys"]iaStor.sys[/URL]
    Image name: [URL="http://www.carrona.org/drivers/driver.php?id=iaStor.sys"]iaStor.sys[/URL]
    Timestamp:        [COLOR=Red]Thu Mar 04 08:21:31 2010[/COLOR] (4B8F2033)
    CheckSum:         0008BE3A
    ImageSize:        0020A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download and install this particular version of Intel RST.

But it is not matching with your statement about the network problem. Let us try some more things. As I am seeing, your NETGEAR WNA3100 N300 Wireless USB Adapter Driver is very old.

fffff880`020bb000 fffff880`021f2000   bcmwlhigh664   (deferred)             
    Image path: [URL="http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys"]bcmwlhigh664.sys[/URL]
    Image name: [URL="http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys"]bcmwlhigh664.sys[/URL]
    Timestamp:        [COLOR=Red]Tue Apr 19 12:43:08 2011[/COLOR] (4DAD3604)
    CheckSum:         001369BC
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try to update it from Welcome to NETGEAR Support.

And, Disable USB Selective Suspend too.
USB Selective Suspend - Turn On or Off

Let us know the results. Off the record I can say you one thing that the old dongles are often problematic

 

[wrdmrn]

Thanks Arc, will go give this a try just now.

I bought the computer in May'11 and didn't know that these drivers could/should be updated!!

 

[wrdmrn]

Just done the updates so guess it's just a waiting game now!

I had done the USB selective thing a few months back when I last had some issues!!

Is there anyway to test if these changes will make any difference? I've never been able to replicate the crashes in safe mode or normally?!?!

 

[Arc]

Is there anyway to test if these changes will make any difference? I've never been able to replicate the crashes in safe mode or normally?!?!

Apparently no.
BSODs are random, and it's the problem with it. You said it right, it ia a waiting game now.

 

[wrdmrn]

Will it make a difference that I've still got my pc configured to start "clean" ........ i.e using only the essential microsoft?

 

[Arc]

Will it make a difference that I've still got my pc configured to start "clean" ........ i.e using only the essential microsoft?

Nothing, simply nothing is required there to be auto started with windows. All the programs are installed, we can call them anytime from Start> All programs.

We keep antivirus (microsoft security essentials) at statrup only, coz it gives the real time protection; which needed to be started with the OS.

It is the good practice to keep the startup clean. Otherwise programs may conflict at startup and wake up and may cause issues.