BSOD occurring constantly and randomly!

[wrdmrn]

I thought that we had solved it but the BSOD has shown it's head again this morning.

After the updates, I watched a webinar last night, used photoshop for an hour and had zero problems. I thought I'd leave the pc on over night on my desktop (switched off screen) to see if anything happened. When I checked this morning all seemed fine, I popped a SD card into the internal reader, double clicked on a folder and BSOD.

Uploaded the latest files!

 

[wrdmrn]

A screen print of all the recent errors from BlueScreenView

 

[Arc]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck 50[/COLOR], {fffffa7f94bf4e28, 1, fffff8800145b449, 7}


Could not read faulting driver name
[COLOR=Red]Probably caused by : memory_corruption[/COLOR]

Followup: memory_corruption
---------

Enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

Also plan to update the BIOS.

BIOS Version/Date    American Megatrends Inc. 6.12, [COLOR=Red]12/07/2010[/COLOR]

Get the update from HP's website.

 

[wrdmrn]

I've set up the Driver Verifier to run so will see how that behaves over 24 hours!

I looked through HP website, there is no BIOS update for my machine, apparently!?!?

 

[wrdmrn]

Well that didn't take too log, surfing the net this time and bang, hello old friend!!

Files attached

 

[Arc]

A display driver update is needed. Apply the latest WHQL of nVidia display driver.
You may download it directly, from our forum link http://www.sevenforums.com/graphic-cards/602-latest-nvidia-forceware-video-drivers-windows-7-a.html; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).

During installation, go for advanced installation, install the display driver and the PHYSx driver only, and check the perform a clean install box.

Also update the Realtek High Definition Audio Function Driver, from Realtek

But what is most important that you use either the original 3 GB or the updated 8 GB of RAM.

 

[wrdmrn]

If I opt to remove the 3gb of original ram, can I buy another kit from crucial to take it back up? The PC supports upto 16gb and I like the power of photoshop, lightroom, indesign etc?

 

[Arc]

I use 4 GB of RAM only, and it does not affect working with Adobe and Corel.
Tried Maxon, that also worked perfectly. Only Autodesk programs usually want more RAM.

A motherboard supports 16 BGs, that means you can use any amount upto 16 GBs. But I guess your 3 GB and 8 GB are mismatch.

At first you remove any of them, use the computer, see if it crashes there or not. Also observe if there is any performance issue or not.

Then if needed, you may do any addition, alteration, modification and replacement. But with the RAM compatible to each other and compatible with the motherboard.

 

[wrdmrn]

Been away for a few weeks, come home and then my computer has now become barely usable due to the constant blue screens!!

Report attached

 

[Arc]

BSOD's are caused by the display driver.

fffff880`0338c6d8  fffff880`0f721c29Unable to load image nvlddmkm.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys[/COLOR]
 nvlddmkm+0x23bc29

And that is old

fffff880`0f4e6000 fffff880`101d4000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
[COLOR=Red]    Image name: nvlddmkm.sys
    Timestamp:        Sat Aug 18 13:40:29 2012 [/COLOR](502F4DF5)
    CheckSum:         00CD00B8
    ImageSize:        00CEE000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Apply the latest version of nVidia display driver.
You may download it directly, from our forum link http://www.sevenforums.com/graphic-cards/602-latest-nvidia-forceware-video-drivers-windows-7-a.html; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).

Do some Disc checks. Seatool for dos: SeaTools | Seagate download.Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

NETGEAR WNA3100 N300 Wireless USB Adapter driver is also failing.

fffff880`0a7bb678  fffff880`02a956b6Unable to load image[URL="http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys"] bcmwlhigh664.sys,[/URL] Win32 error 0n2
*** WARNING: Unable to verify timestamp for [URL="http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys"]bcmwlhigh664.sys[/URL]
*** ERROR: Module load completed but symbols could not be loaded for [URL="http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys"]bcmwlhigh664.sys[/URL]
 bcmwlhigh664+0xb6b6

Update it from Welcome to NETGEAR Support.

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

Let us know the results.

 

[wrdmrn]

Nvidia driver has been updated and so to has the NETGEAR driver.

I forgot to mention that I let MEMTEST86 run over the weekend (just over 50hours) and completed 30odd passes with 0 errors.

I done the FURMARK thing, the temp levelled off at 74c, but was only showing 2fps max.

I'm trying to get my head around the seatools thing just now!!

 

[wrdmrn]

Don't know if this is related or not, but 90% of the blue screens occur either when the computer has been in sleep, or idle for a while. When I'm generally browsing the web or when I'm emptying memory cards!

 

[Arc]

Don't know if this is related or not, but 90% of the blue screens occur either when the computer has been in sleep, or idle for a while. When I'm generally browsing the web or when I'm emptying memory cards!

Is the situation the same after updating the Wireless USB Adapter driver? If so, disable USB Selective Suspend.

• USB Selective Suspend - Turn On or Off

BTW, as a desktop runs from external power, and not on the battery, you may disable hibernate easily. It is not necessary at all.

 

[wrdmrn]

Another BSOD, files attached.

the USB is suspended and has been for a few months, the computer is also set not to hibernate but I occasionally ask it to sleep overnight. Either way it doesn't matter, if I leave it on, I wake up in the more with the sign in screen and a new dump file.

 

[wrdmrn]

I'm starting to wonder if I completely reset my PC if that'll solve any of these issues?

 

[Arc]

Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any.

Also, as a test, you should ues either set of RAM. Either th original one, or the RAM applied later. Its showing memory corruption over time, so this test is needed.

 

[wrdmrn]

Computer was left on overnight doing nothing, screen switched off and wake up to see that I'm back to the sign in screen with a new dump file.

 

[Arc]

Driver verifier was not enabled there, as the dump says.

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

If verifier is enabled, it would be something else.

BTW, this crash blamed tcpip.sys, Microsoft Teredo Tunneling Adapter driver which is a system element.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80003070e13}

[COLOR=Red]Probably caused by : tcpip.sys [/COLOR]( tcpip!IppPathSetTimeout+192 )

Followup: MachineOwner
---------

This driver is networking related. Ind it is accompanied with a lot of USBPORT.sys error. Some examples ...

fffff800`00b9c798  fffff880`01c025c2 USBPORT!USBPORT_Xdpc_iSetState+0x2a
fffff800`00b9c7c8  fffff880`01c02783 USBPORT!USBPORT_Xdpc_iSignal+0xcb
fffff800`00b9c7f8  fffff880`01c05f99 USBPORT!USBPORT_ReleaseEpListLock+0x21
fffff800`00b9c818  fffff880`01c05f99 USBPORT!USBPORT_ReleaseEpListLock+0x21
fffff800`00b9c828  fffff800`03143b64 nt!IoCsqInsertIrpEx+0x74
fffff800`00b9c848  fffff880`01c0717a USBPORT!USBPORT_ReferenceEndpoint+0x52
fffff800`00b9c868  fffff880`01c1277e USBPORT!USBPORT_Core_QueueTransferUrb+0x192
fffff800`00b9c8a8  fffff880`01c228ce USBPORT!USBPORT_BulkOrInterruptTransfer+0xca

So, automatically my thought caught NETGEAR WNA3100 N300 Wireless USB Adapter driver, again, and I found that this driver is still very old, even after updating.

fffff880`02271000 fffff880`023a8000   bcmwlhigh664   (deferred)             
    Image path: bcmwlhigh664.sys
[COLOR=Red]    Image name: bcmwlhigh664.sys
    Timestamp:        Tue Apr 19 12:43:08 2011[/COLOR] (4DAD3604)
    CheckSum:         00137E7A
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Is it the latest one that you can have? If so, I would suggest you to use a new dongle.

Also you have to notice that if the BSODs are anyhow relates the Apple device.

The most important thing is, the computer is to use with DV enabled. Specially it is to do the most crash prone actions so that the BSODs can be replicated.

 

[wrdmrn]

I'm moving a lot of my files onto an external HDD at the moment so that I can enable Driver Verifier without fear of losing my clients photos!!

I'm also looking at taking out the chips of RAM, but they are in the most absurd place and think I might need to get someone to do it for me as they are right behind the HDD, cables and all and I'm not confident enough that I know what I'm doing to get them myself!

The NETGEAR driver is the most upto date one that I could get, funnily enough, whenever I have a BSOD and I restart the PC, my network is always RED and cant find anything available!!

Not entirly sure what you mean when you are talking about Apple devices though?!?!

 

[Arc]

It seems that you have an USB apple device charger? Got a hing in the supplied data.

I think you should change the dongle. It is failing as per the data, and the fact is supported in your statement.