BSOD on Sleep, error 0x0000009f and others

[hasan24]

Hello All,

Please help me with my BSOD problem. I attached three screen shots of BSOD and the zip file as requested.

Thanks a lot in advance for your help

Hasan

 

[koolkat77]

Welcome

There are no dump files in the zip attached. Please make sure you're following the instructions carefully.

If there are no dump files generated, go through this thread:
→ http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

 

[hasan24]

I am sorry,

Here it is again.

Thanks in advance


Hasan

 

[koolkat77]

Dump does not give accurate information.
Enable Verifier:
http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

 

[hasan24]

Hello again,

I enabled the vrifier and had two crashes afterwards, I did a grab after each one so I will post both.

Thanks a gain for your support

 

[hasan24]

Here is the other one

 

[koolkat77]

The dump does not show you have verifier installed.

Is this a new computer and is it under its warranty? Since when are you having these problems?

Please reduce items at start up follow this tutorial:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

Run the System File Checker that scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check for file system errors and bad sectors on it
http://www.sevenforums.com/tutorials/433-disk-check.html

Did you make a full scan with your antivirus?

 

[hasan24]

Hello there,

I am sorry I keep disappearing but my problem disappears each time I write here and then comes back again after a couple of weeks, its like my computer has a brain and is trying hard not to let me fix it!

Anyway, I tried the scan now command, it reaches 34% then I get a message saying that "Windows Resource Protection could not perform the requested operation"

I am uploading the zip file again in a hope that there is useful data in it this time.

Thanks a lot for your help.

 

[koolkat77]

Your BSOD is related to Anchorfree HSS Adapter and it's Possible BSOD cause seen in mid-2012

0: kd> !irp fffffa800b68d400
Irp is active with 3 stacks 2 is current (= 0xfffffa800b68d518)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8008f95050 00000000 fffff80003acd200-fffffa800b54d950 Success Error Cancel pending
	       \Driver\taphss	nt!PopSystemIrpCompletion
			Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800b54d950    

			Args: 00000000 00000000 00000000 00000000

Look for possible driver updates for it. Driver Reference Table

0: kd> lmvm taphss
start             end                 module name
fffff880`04d2a000 fffff880`04d37000   taphss   T (no symbols)           
    Loaded symbol image file: taphss.sys
    Image path: \SystemRoot\system32\DRIVERS\taphss.sys
    Image name: taphss.sys
    Timestamp:        Wed Sep 16 01:58:23 2009 (4AAFF1DF)
    CheckSum:         00017426
    ImageSize:        0000D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html if that does not work, consider a clean install.

• http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
• http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

 

[hasan24]

Hello again,

I removed the program associated with the driver you mentioned and I was ok until 3 days ago when my Windows updated, immediately my computer stopped going to sleep I did a system restore but the problem is still there, the screen goes off but the hard disk keeps working until I force it to shut down, could this be related or should I create a new post somewhere else?

I really appreciate your help by the way

Hasan

 

[Britton30]

Go to Control Panel\All Control Panel Items\Power Options\Edit Plan Settings and make sure Sleep is enabled for your chosen power plan.

 

[hasan24]

Freez and BSOD

Hello,

I recently started having freezes and/or BSODs very frequently, I stopped automatic Windows updates in an effort to stop having theses problems but it didn't work. Please have a look at the attached file

Thanks

 

[koolkat77]

Try updating to the latest version of Realtek Wireless LAN 802.11n PCI-E NIC NT Drivers.

:ar: Driver Reference Table - rtl8192se.sys

[FONT="Lucida Console"]*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800632ba10, fffff80000b9c518, fffffa800c6bc770}

Probably caused by : pci.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800632ba10, Physical Device Object of the stack
Arg3: fffff80000b9c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800c6bc770, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f

MODULE_NAME: pci

FAULTING_MODULE: fffff88000e6a000 pci

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`03b3c992 : 00000000`0000009f 00000000`00000003 fffffa80`0632ba10 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`03ad794c : fffff800`00b9c600 fffff800`00b9c600 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c570 fffff800`03ad77e6 : fffffa80`05c2ac58 fffffa80`05c2ac58 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c5e0 fffff800`03ad76ce : 00000006`523271dd fffff800`00b9cc58 00000000`0002a7cd fffff800`03c4cc28 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`03ad74b7 : 00000001`118261c2 00000001`0002a7cd 00000001`118261b8 00000000`000000cd : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`03ac494a : fffff800`03c48e80 fffff800`03c56cc0 00000000`00000001 fffff800`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_rtl8192se_IMAGE_pci.sys

BUCKET_ID:  X64_0x9F_3_rtl8192se_IMAGE_pci.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa800c6bc770
Irp is active with 5 stacks 3 is current (= 0xfffffa800c6bc8d0)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8008ae5050 00000000 00000000-00000000    
	      Unable to load image \SystemRoot\system32\DRIVERS\rtl8192se.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtl8192se.sys
*** ERROR: Module load completed but symbols could not be loaded for rtl8192se.sys
 \Driver\rtl8192se
			Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa8008bf9c70 00000000 fffff80003d1a200-fffffa800b48abd0 Success Error Cancel pending
	       \Driver\vwifibus	nt!PopSystemIrpCompletion
			Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800b48abd0    

			Args: 00000000 00000000 00000000 00000000
0: kd> lmvm rtl8192se
start             end                 module name
fffff880`04a2e000 fffff880`04b80000   rtl8192se T (no symbols)           
    Loaded symbol image file: rtl8192se.sys
    Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
    Image name: rtl8192se.sys
    Timestamp:        Sat Feb 04 12:21:42 2012 (4F2CCE76)
    CheckSum:         0013845A
    ImageSize:        00152000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4[/FONT]

 

[hasan24]

Thank you soo much Koolkat for your always available help
I updated the driver and didn't have any freezes yesterday, but whenever the computer tries to go to sleep or when I put it to sleep, the screen goes black but it actually keeps working until I force shut it down.
I am uploading the zip file again can you please have a look at it?

 

[hasan24]

Hello again,

Just got another freeze ! Can you please have a look at the attached new file?

Thanks

 

[hasan24]

Sorry I uploaded the previous file before it was done. Here is the correct one

 

[koolkat77]

I'm requesting my friend to take a look at your thread.

 

[Arc]

The new crash matches with the earlier one, exactly. So, I concentrated on the driver date.

fffff880`04ca5000 fffff880`04df7000   rtl8192se T (no symbols)           
    Loaded symbol image file: rtl8192se.sys
    Image path: \SystemRoot\system32\DRIVERS\rtl8192se.sys
[COLOR=Red]    Image name: rtl8192se.sys
    Timestamp:        Sat Feb 04 11:51:42 2012[/COLOR] (4F2CCE76)
    CheckSum:         0013845A
    ImageSize:        00152000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Have you got the driver from https://aps.toshiba-tro.de/wlan/?page=downloads? If so, in Realtek there are some newer updates. Try it at first. Let us know the results.

 

[hasan24]

No actually I downloaded the driver from Realtek, same link

 

[Arc]

View attachment 263381