Solved BSOD on Windows Update; BSOD when playing games

fruitbrute

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NOTE: DM log collector seem to be getting stuck when collecting msinfo32.nfo, so the attached file can be incomplete. Please let me know if it can take longer than 10 minutes to collect this data so i will run the program again.

BSOD #1: It started at around January 15th - basically when i shoot down the system, theres a suprisingly short windows update. Then whenever i boot the PC and it starts to configure the update, bluescreen pops up with an error code 0x0000007E and i have to use system recovery to succesfully run the system.

BSOD #2: Ive never fixed it and it occures since i bought the PC. When i play games (and very rarely when using internet browser) my PC is getting random freezes, display driver errors, monitor is turning off and of course sometimes BSODs happen. Ive tried several different drivers, memory/hdd tests, temperatures, stress tests, 2 different monitors and GPUs, and plugging out/in hardware inside the PC case then i gave up. So basically all the BSODs listed in a ZIP file until January 15th are related to this problem.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox
At this state make a backup of all your files and re-install windows.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
That might help with the Windows Update problem, however not the other as ive already reinstalled it sometime ago.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Should i make the second memtest? I did it like a year ago for 4 or more passes, cant remember exactly, no errors.

Just finished three tests with Seatools, Short Drive Self Test, Short and Long Generic, all passed. I dont know if it was supposed to create a log for me, theres just a green message that it passed.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox
Yea do another one.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Allright, Memtest done - 8 passes, no errors
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
How long am i supposed to run it? I did a stresstest with settings from this link and it didnt stop after 10 minutes. Temperature capped at 85C. After that i pressed screenshot hotkey and it stopped working. No artifacts or anything like that.

Anyway, the problems i described can happen literally after few seconds after the game got opened or it can happen after 5h of playthrough, basically anytime at random. I had 2 different video cards installed and it happens on both.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox
Bump
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox
Sorry, run it at default settings.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Ran it at default settings, it still didnt create a log for me and it didnt stop after passing 10 minutes. Temperature capped ad 82C and looked like it cant go up any further. 20fps
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox
Okay is your PSU sending the right Wattage to your PC?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
How can i make sure if it does?

These are my components:

PSU: OCZ CoreXStream Series 500W ATX Non-Modular
CPU: AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
GPU: AMD Radeon HD 6670
RAM: Good Ram DDR3 4096MB PC1333 CL9
HDD: Western Digital Caviar Blue WD5000AAKX ATA
MOBO: ASRock 970 PRO3 AMD 970 Socket AM3

Pretty sure the power supply is good enough?
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Sorry for perhaps a silly question, but what if it doesnt send the right power and i do the CPU stress test? How do i make sure the wattage is correct?

On the other hand, HWiNFO reports my CPU current temperature in idle at 45C while maximum operating temperature for my CPU is 62C. The guide says i shouldnt run the stress test if theres a difference of less than 20C between idle and max operating temp.

AMD Phenom II X4 965 Black Edition - HDZ965FBK4DGM / HDZ965FBGMBOX
https://dl.dropboxusercontent.com/u/43525724/hwinfo1.PNG

Note that i was monitoring the temperatures of my CPU before and these "crashes" happened even in idle, while temperature was at around 45C.

Also i have noticed that temperature can go up to 70C when i do lots of things at once, and it doesnt have to crash at that time - in fact rarely does, unless i play games then its random.
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox
If that is so run it in low settings
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Standard test (there is no "low") - After like 10 seconds it reaches 68C and CPU fan just barely starts rolling, im guessing by the time it reaches its highest power CPU would have like 80C.

Edit: I think fan doesnt matter, even at its highest power the temperature keeps rising reaching 70C very quickly then i stop the test.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox
Have you replaced your parts before?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
In this PC only the GPU.
 

My Computer My Computer

Computer type
PC/Desktop
OS
Win7 Ultimate x64
CPU
AMD Phenom II X4 Quad Core 965 Black Edition 3.4GHz
Motherboard
ASRock 970 PRO3
Memory
Good Ram DDR3 4096MB PC1333 CL9
Graphics Card(s)
AMD Radeon HD 6670
Hard Drives
WDC WD5000AAKX-001CA0 ATA
Antivirus
MSE
Browser
Firefox
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