BSOD playing borderlands 2, bccode 0x000000f4

[shrimpy]

Hello folks. I just built my new pc and I am having bsod issues. It has mostly happened while playing borderlands 2 but it as happened once shortly after startup and clicking on a desktop icon.

Bug Check String: CRITICAL_OBJECT_TERMINATION
Parameter 1:00000000`00000003
Parameter 2:fffffa80`0717e780
Parameter 3:fffffa80`0717ea60
Parameter 4:fffff800`02f91510

Caused by driver: ntoskrnl.exe
Caused by address: ntoskrnl.exe+7f1c0
File Descrip: NT Kernel & System
crash address: ntoskrnl.exe+7f1c0

I have run the memtest for 7 passes total runtime of 9 hours or so. It found no errors. I also ran sfc scannow command and integrity of files were verified. Also during borderlands 2 when I crash i get the message "I/O Failure operating on WillowGame/CookedPCconsole/ textures.tfc" and then i get a bsod. The bsod has also occurred without showing the message of I/O failure as well. So I have no clue why this is happening. Any help would be much appreciated!!! Thanks.

My PC spec:
intel core i5 3450
msi z77gd55 motherboard
8gb corsair vengeance low profile ram
coolermaster 700 watt silent psu
evga geforce gtx 670 2gb
intel 330 series 120gb ssd drive as boot drive (ahci mode)
2 WD 320 gb hdd
OS: Windows 7 Professional 64 bit

 

[shrimpy]

I apologize about not following the bsod instructions in the sticky. I have now attached the file from diagnostic in the above post. Please help me out. Thanks.

 

[Arc]

Welcome aboard. Apparently I am seeing some issues here:

► Reinstall nVidia Drivers :

fffff880`05b919e8  fffff880`0f1f257b[COLOR=Red][B]Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2[/B][/COLOR]
*** [COLOR=Red]WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x12a57b[/COLOR]

• Download and install |MG| Driver Fusion (Driver Sweeper) 1.1.1 Download.
• Reboot the computer in Advanced Boot Options, safe mode. Search Driver Fusion in your start menu, and remove all components of your nVidia display driver.
• Boot normally now. Go to Drivers - Download NVIDIA Drivers, follow option two to search for the appropriate driver for your system automatically, and install it.

► Perform a disc Check:

fffff880`05b913f8  fffff880`0122ce84[COLOR=Red] Ntfs!NtfsExtendedCompleteRequestInternal+0x114[/COLOR]
fffff880`05b91400  fffff880`00000001
fffff880`05b91408  00000000`00000001
fffff880`05b91410  fffff880`05b91550
fffff880`05b91418  00000000`00000000
fffff880`05b91420  fffffa80`0945cca0
fffff880`05b91428  00000000`c000000e
fffff880`05b91430  fffff880`05b916b0
fffff880`05b91438  fffff880`012362e5 [COLOR=Red]Ntfs!NtfsProcessException+0x829[/COLOR]

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

► Free up the startup.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus.
5. Apply > OK
6. Accept the restart.

Let us know the results.

 

[shrimpy]

Thanks for the response. Two questions, how do i know which hdd to check since i have 3. One of them is an intel ssd drive so do i run the check disk differently? Also, I have a western digital hdd so how does seagate tool run with that?

 

[Arc]

If you are using a SSD, first search for any firmware update. And, you may skip the chkdsk command for that one.

Initially you are to check the disc on which windows is installed, but better you check them all.

Seatool works on any HDD. Still, if you need, you may go to WD's website and get the data lifeguard and use it.

 

[shrimpy]

my ssd is the one with the OS. so how would i check that one? the firmware is up to date. You stated before that i should check the disk with OS on it but you also said to skip chk disk on ssd so what do i do then?

 

[Arc]

You do the seatool test there, but need not to run the test from command prompt.

 

[shrimpy]

Hello Arc. I appreciate the suggestions. After doing all the things you have suggested such as wiping nvidia drivers and then reinstalling them, doing the hdd chk disk and all that. I still crash and bsod with same error caused by "ntoskrnl.exe". this happens usually during gameplay of borderlands 2. I have already done the ram test using memtest and it passed 8 times and no errors found. I have no idea what is going on and can you please help me? Anyone ?

 

[Arc]

How old the graphics card is?

 

[shrimpy]

How old the graphics card is?

I just got it on 9/20/12. Its the new nvidia gtx 670 gpu. the drivers for it were released on 9/13/12. Will it help to post my minidump files?

 

[shrimpy]

Can anyone help me with my problem please? I would really appreciate it if any of you can offer suggestions. Thanks.

 

[Arc]

You haven't uploaded your latest crash dumps. Other than those, it is not possible

 

[shrimpy]

You haven't uploaded your latest crash dumps. Other than those, it is not possible

Okay I have posted the new dump file that I had yesterday. I also posted an updated one from today.

 

[shrimpy]

I crashed again today and this time it happened when I clicked on "Borderlands 2" in steam library. The game wasnt even launched yet. this has has also happened randomly during pc use not involved with games. I have posted the updated windows 7 diagnostic report below

 

[Arc]

Seeing the dumps, it seems to be Hard Disc/ File System error, so do the following:

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

 

[shrimpy]

Seeing the dumps, it seems to be Hard Disc/ File System error, so do the following:

1. Reseat the sata and power.
2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
3. Seatool for dos: SeaTools | Seagate download
   Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.

Okay, I ran the seagate tool dos from cd and did long test. The result turned out that the ssd passed. In other words, nothing seemed to be wrong with it as it passed the long test. So what do i do now?

 

[Arc]

Now, better I recommend some hardware expert, who will be able to find out what is the problem in your SSD's setup.

 

[shrimpy]

Is there any expert you know of that you can refer him or her to me? I would be grateful if you could do that. This bsod is becoming the bane of my existence. I have an ssd and 2 hdd setup. The sata is configured as ahci and i had to change it to ide for ssd seagate tool long test since it wouldnt detect drive in ahci mode.

 

[Arc]

I asked one of my friends who will be able to guide you how to solve the SSD related issue. He is offline now, but he will come back shortly.

 

[Britton30]

Hi Welcome to Seven Forums.
To help us help you would you please add your systems specs? Here's how: http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html#post1530002
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on mine in the lower left to see how it should look.
Full instructions in the tutorial.
This is so we don't have to search the thread for specs.

You may have a bad SATA controller on your board, MSIs are known to be troublesome. Try using a different SATA III port for the SSD.
Go to the MSI site and download and install their newest SATA and chipset drivers.