BSOD playing borderlands 2, bccode 0x000000f4

[shrimpy]

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This is so we don't have to search the thread for specs.

You may have a bad SATA controller on your board, MSIs are known to be troublesome. Try using a different SATA III port for the SSD.
Go to the MSI site and download and install their newest SATA and chipset drivers.

Hello there!! I assume you are the guy Arc was talking about. I have added my system specs as you have instructed. I have been looking for someone to help me. I have been quite desperate. My bsod issues happen randomly, its not only in gaming its also when i do other typical things on my pc. I have switched the sata port for my intel ssd boot drive with OS. I still have the same problem. My sata and chipset drivers are updated. Please help me with the bsod. thanks.

 

[Britton30]

Thanks for the specs, good job! Did you get the latest driver form the MSI website? The ones on the CD will be older ones.

Do you have a RAID setup or have your user files on the HDD?

 

[shrimpy]

thanks for the specs, good job! Did you get the latest driver form the MSI website? The ones on the CD will be older ones.

yes i did update. I used msi's live update 5 to update all necessary drivers. the only ones i didnt download are the utilites like control center or audio genie etc. My nvidia drivers are also up to date. using 306.23 drivers

I have also added the win7 diagostic report that includes dump files in link below

 

[Britton30]

Do you have a RAID setup?

 

[shrimpy]

Do you have a RAID setup?

I just have in my bios under integrated peripherals- Sata- achi mode. So sata is ahci mode. I dont think i have raid setup. I have ssd as boot drive and other two hdd as storage drives.

 

[Britton30]

Try running Borderlands 2 with one of the HDDs disconnected.

Oh, did you run the HDD diagnostics on both HDDs?
I've asked Arc to have a look at your new dmps.

 

[shrimpy]

Try running Borderlands 2 with one of the HDDs disconnected.

Oh, did you run the HDD diagnostics on both HDDs?
I've asked Arc to have a look at your new dmps.

I did dsk check on the other hdds and they both passed. i also ran memtest passed 7 times total run time was 10 hrs or so. i will try borderlands 2 with one of hdd disconnected

 

[shrimpy]

Okay I unplugged one of the hdd and ran borderlands 2 . It ran just fine. I was able to play it. I installed borderlands 2 on my ssd by the way. steam is installed on my ssd.

 

[Britton30]

It would seem one of the SATA ports is bad possibly. Keep the SSD on SATA_1 or SATA_2, they are the 6Gbs ports, and swap the HDDs in the other 4 ports to see if there is a combo that work. One of the HDDs could be installed in the SATA III port the SSD doesn't use.

 

[shrimpy]

It would seem one of the SATA ports is bad possibly. Keep the SSD on SATA_1 or SATA_2, they are the 6Gbs ports, and swap the HDDs in the other 4 ports to see if there is a combo that work. One of the HDDs could be installed in the SATA III port the SSD doesn't use.

I have tried switching sata 1 and sata 2 for ssd and I still have same issue. I have also swapped the other hdds and ports and i still get the same issue.

 

[Arc]

The last crash you reported shows the same thing .... disc/ file system related issue.

Follow what Britton30 suggesting, I wish there will be a solution.

 

[shrimpy]

The last crash you reported shows the same thing .... disc/ file system related issue.

Follow what Britton30 suggesting, I wish there will be a solution.

Thanks for taking the time to look at the dmp files and other files in the win 7 diag report. I really appreciate that you guys are taking the time to do this for me. It means a lot to me. I did try swapping the ports for the hdd but i still have the same issue. Since you said that its a disc/ file system related issue, do you think i should exchange my ssd for a new one and try that out? I ran the seagate tool test on the ssd and it didnt find any errors. However, should I still swap for a new ssd? Or is it a bad motherboard sata port? If it is a mobo issue i am worried i can't transfer my windows 7 oem license over to the replacement mobo of identical model.

 

[Britton30]

Okay I unplugged one of the hdd and ran borderlands 2 . It ran just fine. I was able to play it. I installed borderlands 2 on my ssd by the way. steam is installed on my ssd.

Try this with the other HDD and with both disconnected. I'm thinking it may be a bad board.

If I recall, I know a person who replaced a board with en exact replacement and his OEM activated fine. I'll contact him to make sure in case I'm wrong.

 

[essenbe]

Hello Shrimpy. I am the one Britton30 was talking about. I have swapped motherboards on an OEM license before. I had no issue getting it to activate. You may have to call Microsoft and explain, but with the same model and version you have now, there should be no problems. Some have to call, others don't, it activates automatically. Mine did not require a call.

 

[shrimpy]

Hello Shrimpy. I am the one Britton30 was talking about. I have swapped motherboards on an OEM license before. I had no issue getting it to activate. You may have to call Microsoft and explain, but with the same model and version you have now, there should be no problems. Some have to call, others don't, it activates automatically. Mine did not require a call.

Okay that is good to hear. Wow i got a gold member to respond!! lol. Anyways, do you guys advise me to swap the motherboard or the ssd drive? or perhaps both?

 

[Britton30]

If it was me, I'd do both with the SSD first and test things out. If I still have an issues swap the board.

 

[shrimpy]

Okay I got my ssd replaced with same exact model intel 330 series 120 gb ssd. I will do my daily activities and test this out to see if the bsod issue continues.

 

[Britton30]

Cool, let us know how it goes mate.