BSOD playing Torchlight BcCode 116

[jaredfoster]

So I got a new game in the mail and downloaded it. Torchlight, I installed it fine and was playing but then i tried to Alt-tab out and i got a blue screen and it crashed.
I can't turn on my computer normally now, I am in safe mode right now. I looked at my drivers they are updated it says. I don't know if this matters but I do not have a PCI input device installed.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8004B534E0
BCP2: FFFFF8800F450354
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

 

[yowanvista]

Your old Nvidia Display driver was listed as the cause, please update it
Drivers - Download NVIDIA Drivers

 

[jaredfoster]

Okay when I looked on device manager it said it was up to date. Should I uninstall then reinstall?
And can I do that in safe mode?
Thanks

 

[yowanvista]

Okay when I looked on device manager it said it was up to date. Should I uninstall then reinstall?
And can I do that in safe mode?
Thanks

Don't update drivers using the device manager, but always check on the manufacturer's(Nvidia) website for the latest version

 

[jaredfoster]

I downloaded the drivers from the website but it still came up with the bluescreen when I restarted it

 

[jaredfoster]

The thing is I install (update) my drivers then I did advance and checked the "Clean Installation" and it removes the current one then restarts my computer.
But it will then Restart my computer JUST FINE like its not in safe mode anymore. After it updates and reinstalls the drivers again it suggests to restart my computer. When i do i get the blue screen again :/

 

[yowanvista]

Test your Graphics card with OCCT
http://www.sevenforums.com/tutorials/160729-nvidia-video-card-test-occt.html

 

[jaredfoster]

Okay so I downloaded and ran the OCCT and right away it said my graphics card could not suppor the GPU:memtest. Something about direct3d I think but I already tried to download direct3d it said I already had it.

So I ran CPU: OCCT and it worked fine

Then I ran GPU:OCCT and it has an error right away with the: 3.3V, 5V, 12V, CPU1 Temp, VCore

Do you think my graphics card burned out or what? Thanks

 

[yowanvista]

Okay so I downloaded and ran the OCCT and right away it said my graphics card could not suppor the GPU:memtest. Something about direct3d I think but I already tried to download direct3d it said I already had it.

So I ran CPU: OCCT and it worked fine

Then I ran GPU:OCCT and it has an error right away with the: 3.3V, 5V, 12V, CPU1 Temp, VCore

Do you think my graphics card burned out or what? Thanks

Their is most probably a defect in the GPU, you should RMA your graphics card

 

[jaredfoster]

What's RMA

 

[yowanvista]

What's RMA

Returning the components to the retailer for repairs/exchange if they are still under warranty
Return merchandise authorization - Wikipedia, the free encyclopedia