BSOD playing XCOM2 Error STOP: 0x00000124

[John993]

Yeah i just read the thread, would that be the problem for my 0x124 crash too?
Also would maybe Arc know what to do?


Kind regards,
John

p.s something just came to mind, could a not legitmate windows be a cause to the problem aswell?

 

[axe0]

Do you overclock anything?

could a not legitmate windows be a cause to the problem aswell?

I assume you have not a legit activation as you bring this up?
If that is the case: support stops here because per the forum rules no support is given to piracy.
If that is not the case: I'll answer your question as soon as I have an answer

 

[John993]

Well the reason i am asking is because my brother build my pc.
so i don't know if it's a legitmate windows, everything works as normal. so i assume it's a legitmate windows, just not updating very regulary

Kind regards,
John

 

[axe0]

I'm no specialist in reading this report, but please post the report of Windows Genuine and Activation Issue Posting Instruction so we can find it out.

 

[BorisTheAnimal]

Looking at the list of OEM info and his system info, I'm curious if he has a genuine or no, it's just so close:

View attachment 382264

 

[John993]

Just got mail back from my brother,
He said: it's a genuine Windows 7 Professional version.
He assured me it's a genuine version because he showed me a video boot from an Illegal version windows

Kind regards,
John

 

[axe0]

He assured me it's a genuine version because he showed me a video boot from an Illegal version windows

You're aware of the fact that the boot part can be changed whether or not the activation is genuine? Could be a bit difficult but it is possible. Also an illegal version of Windows normally does have the exact same boot as a genuine one.

Please show the report of what I asked so we can confirm it

 

[John993]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85153
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1424F9E5-D402-4389-820B-415905C2035D}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1424F9E5-D402-4389-820B-415905C2035D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85153</PID><PIDType>5</PIDType><SID>S-1-5-21-3462602181-408230099-3834721162</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.40</Version><SMBIOSVersion major="2" minor="6"/><Date>20120629000000.000000+000</Date></BIOS><HWID>3A360100018400F2</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Invoerfout: Kan scriptbestand C:\Windows\system32\slmgr.vbs niet vinden.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:5:2015 02:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAAABAABAAEAAAADAAAAAQABAAEAln0mURAzwAgaSFTy3KLM2Iqb6ILc4eDubnU=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
AAFT ALASKA OEMAAFT
SSDT AMD POWERNOW

I hope this is it

Kind regards,
John

 

[axe0]

Looks almost clean to me, not talking about your activation but the info
There might be some problems, but you'lll need to create a new thread at the Windows Update part for that.

Now I'd like to get your BIOS more up to date.
What version were you trying to flash and when did you get the error?


Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

• CPU
• Mainboard
• Memory
• SPD*
• Graphics

*SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
Please make screenshots of each module.

Please post each screenshot in your next reply/replies.

 

[John993]

Well the issue i found while updating the bios version was that i got an error message:
i doubled clicked the exe. and got this:

PI Version in SYS ROM mismatched PI Version in ROM file! Force update it may destroy the system BIOS!

Hope all screenshots were uploaded nicely

Kind regards,
John

 

[John993]

Another thing i noticed while opening my pc again is that there is alot of dust right under the cpu fan.. i cant reach it tho.
Could that be a problem aswell? my pc is very loud in general for some reason.

Kind regards,
John

 

[BorisTheAnimal]

You can buy a can of compressed air to clean out dust and other shite from the computer.

Explain loud, do you mean like fan noise or other noise? It might be coil whine but that's hard to say right now.

Cheers, Boris

 

[John993]

Yeah it's mostly fan noise.. i believe it comes from my gpu, dont know why it's so loud because it's a MSI R7870 Twin Frozr 2GD5/OC.. so it should be less noisy right?

By the way, how should i proceed with the bios update? When i run the .exe it says something about overwriting. (check previous replys)


Kind regards,
John

 

[axe0]

If you haven't yet, I would make sure your system is clean of dust as that should help a lot with system stability.
The amount of dust could interfere with the airflow what would explain the sound you're hearing.

 

[BorisTheAnimal]

John.

Buy this:
https://www.alternate.nl/html/product/1143971

It will help a lot.

And about the BIOS, if the exe doesn't work download the instant flash file, unzip it onto an empty usb stick and upon booting press F2/Delete to enter BIOS, navigate to Smart menu and click the ASRock Instant Flash. And if you need pictures:
ASRock > Instant Flash

Cheers, Boris

 

[John993]

Well it's not that the windows bios update doesn't work, it does work.
But it gives me a message that it's dangerous to update.

It says this

"PI Version in SYS ROM mismatched PI Version in ROM file! Force update it may destroy the system BIOS!"

Is this just a minor warning? should i just press update 'yes'?

Kind regards,

John

 

[John993]

I don't own a USB stick at the moment

 

[John993]

This is what it says when i run the bios update

 

[BorisTheAnimal]

Don't update it, read on another forum that it means that the file itself is corrupt and that ASRock hasn't noticed it yet.

Oh okay well if you looked at the Air Duster that I linked to you maybe you could pick up a USB stick at the same time?

 

[John993]

Ah thats too bad.. What about the screenshots i sent, were u able to find anything?
I've tried xcom2 multiple times but with the same result.

The problem with the gas and the usb stick is that i am a little short on money atm.
Are there any other things i can try?


Kind regards,
Johhn