BSOD, please help me out!!!

[lockh33d]

Hey guys, so I'm experiencing this problem lately. My system was experiencing this jam/stutter for a split second, especially while gaming, with the sound stuttering along with the split second freeze. So Alienware replaced my R2 with an R3 as a system exchange, all except for my 8GB RAM and SSD. Since then, I never had this problem again on the new system, until I put in my RAM and SSD in from my R2 into the new R3. The stutter came back, but ended with a BSOD today. I was wondering if you could help me interpret what the error messages mean:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 109
BCP1: A3A039D89EBF9686
BCP2: B3B7465EF13C65DC
BCP3: FFFFF80003153D70
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071711-8018-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-13665-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa3a039d89ebf9686, 0xb3b7465ef13c65dc, 0xfffff80003153d70, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071711-8018-01.

Is this a overheat issue or is this something else? My X-25m SSD also shows 3 bad sectors on a Linux system. Thanks for any input guys!

 

[zigzag3143]

Hey guys, so I'm experiencing this problem lately. My system was experiencing this jam/stutter for a split second, especially while gaming, with the sound stuttering along with the split second freeze. So Alienware replaced my R2 with an R3 as a system exchange, all except for my 8GB RAM and SSD. Since then, I never had this problem again on the new system, until I put in my RAM and SSD in from my R2 into the new R3. The stutter came back, but ended with a BSOD today. I was wondering if you could help me interpret what the error messages mean:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 109
BCP1: A3A039D89EBF9686
BCP2: B3B7465EF13C65DC
BCP3: FFFFF80003153D70
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071711-8018-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-13665-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa3a039d89ebf9686, 0xb3b7465ef13c65dc, 0xfffff80003153d70, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071711-8018-01.

Is this a overheat issue or is this something else? My X-25m SSD also shows 3 bad sectors on a Linux system. Thanks for any input guys!

Memory corruption caused by an unknown driver. I would run memtest to test the memory and driver verifier to find it.



Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

 

[lockh33d]

Hey guys, so I'm experiencing this problem lately. My system was experiencing this jam/stutter for a split second, especially while gaming, with the sound stuttering along with the split second freeze. So Alienware replaced my R2 with an R3 as a system exchange, all except for my 8GB RAM and SSD. Since then, I never had this problem again on the new system, until I put in my RAM and SSD in from my R2 into the new R3. The stutter came back, but ended with a BSOD today. I was wondering if you could help me interpret what the error messages mean:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 109
BCP1: A3A039D89EBF9686
BCP2: B3B7465EF13C65DC
BCP3: FFFFF80003153D70
BCP4: 0000000000000001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\071711-8018-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-13665-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa3a039d89ebf9686, 0xb3b7465ef13c65dc, 0xfffff80003153d70, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 071711-8018-01.

Is this a overheat issue or is this something else? My X-25m SSD also shows 3 bad sectors on a Linux system. Thanks for any input guys!

Memory corruption caused by an unknown driver. I would run memtest to test the memory and driver verifier to find it.



Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.

Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Hey again, I ran Memtest for 6 loops about 2 weeks ago, with my Alienware M11xR2 before I swapped it into this system. No errors were reported last time. Should I try again? Also, do you think my SSD is acting fishy at all? How many bad sectors is unacceptable? Also, do overheating generate BSOD's or does the system simply shut down? Thanks so much again!

 

[lockh33d]

And sorry, what is driver verifier? Am I supposed to do it after a Memtest run or something? Sorry I'm very noob at this, and I've never heard of the driver verifier thing...

 

[zigzag3143]

And sorry, what is driver verifier? Am I supposed to do it after a Memtest run or something? Sorry I'm very noob at this, and I've never heard of the driver verifier thing...

Driver verifier is a separate test. It can log the offending driver during a crash.