Solved BSOD: Random occurences. nwifi.sys. | netio.sys | bad pool caller...

Bazerk83

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So I've been having BSOD's frequently for the past few days and I've tried to do a little of my own investigating into the problem. My research led me to believe these were driver issues, particularly with my wifi (a wireless connection to router via Netgear WN111 adapter).

I uninstalled the device completely from my machine and cleaned out the registry files. I rebooted and reinstalled using updated drivers from the netgear site. The BSOD's still occured. The CD driver & software that the adapter came has worked perfectly well for years on Windows 7 and previously Vista. So I went back to those and still the problem continues.

I updated my creative soundblaster driver through the same methods, using unstall from device manager and then cleaning out remaining drivers using Driver Sweeper. I then installed the new drivers from the Creative website.

Same with my nVidia GEforce GTX 260 Card.

Still no cure.

So far the headers have included:

- netio.sys
- nwifi.sys
- bad_pool_caller
- IRQL_not_less_or_equal

I'm hoping one of you kind genius' would take some time to analyse my minidumps of today. I've uploaded two in one zip file.

Failing that, I'll obviously take it upon myself to try and diagnose them further, I'm just hoping someone here who is far more knowledgeable about dmp files can clear things up with a definitive direction of solution.

Thanks guys.
 

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At a glance

Windows 7 ProfessionalAMD Phenom II Ture Triple Core 720 2.80GHz4GB DDR2Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. ...
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional
CPU
AMD Phenom II Ture Triple Core 720 2.80GHz
Motherboard
ASUS M4N82 Deluxe nForce 980a SLI
Memory
4GB DDR2
Graphics Card(s)
Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. GEforce GTX 260
Sound Card
Creative Labs Fatal1ty Sound Blaster X-Fi Gamer Edition
Monitor(s) Displays
Standard Flatscreen 19" Del PnP Monitor
Hard Drives
Hitachi HDT721010sla360 1TB 7200rpm SATA
Samsung HD501LJ 500GB 7200rpm SATA
PSU
BFG 800W ES-800 PSU Quad 12V
Case
iCute Jet Turbine ATX PC Case
Cooling
Alpenföhn Nordwand CPU Cooler
Keyboard
Microsoft Wireless MultiMedia Keyboard 1.1
Mouse
Logitech MX620 Cordless Laser Mouse
Internet Speed
4Gb
your first dump points to your wireless adapter driver as the problem:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {0, 2, 0, 977ab860}

Unable to load image \SystemRoot\system32\DRIVERS\WN111.sys, Win32 error 0n2
[COLOR=Red]*** WARNING: Unable to verify timestamp for WN111.sys[/COLOR]
*** ERROR: Module load completed but symbols could not be loaded for WN111.sys
Probably caused by : nwifi.sys ( nwifi!Dot11GetSenderAddr+e )

Followup: MachineOwner
---------
You can check for updates to the driver on netgear's page:

Computer Networking Products & Equipment From NETGEAR®

The second however points to failing hardware I tryed to access the error record but for some reason it wasnt allowing me to so i can give you very little information on what may have caused it

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 8813e024, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

See this thread for more help with the stop 0x124:

Stop 0x124 - what it means and what to try
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Ah see, as I said before I had a feeling it was the wireless adapter but I've tried the updated drivers from Netgears website and they didn't solve the problem.

Thank you for the quick reply and the further information. Every piece of input helps :)

I'll take a look at that link you listed now. I really hope it's not failing hardware :(
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAMD Phenom II Ture Triple Core 720 2.80GHz4GB DDR2Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. ...
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional
CPU
AMD Phenom II Ture Triple Core 720 2.80GHz
Motherboard
ASUS M4N82 Deluxe nForce 980a SLI
Memory
4GB DDR2
Graphics Card(s)
Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. GEforce GTX 260
Sound Card
Creative Labs Fatal1ty Sound Blaster X-Fi Gamer Edition
Monitor(s) Displays
Standard Flatscreen 19" Del PnP Monitor
Hard Drives
Hitachi HDT721010sla360 1TB 7200rpm SATA
Samsung HD501LJ 500GB 7200rpm SATA
PSU
BFG 800W ES-800 PSU Quad 12V
Case
iCute Jet Turbine ATX PC Case
Cooling
Alpenföhn Nordwand CPU Cooler
Keyboard
Microsoft Wireless MultiMedia Keyboard 1.1
Mouse
Logitech MX620 Cordless Laser Mouse
Internet Speed
4Gb
It always is a very sad thing to have you hardware fail.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Hmmmm, I just had a 'Doh!' moment.

Wireless adapter driver problems + possible hardware failure problems...... could it possibly be that the Network Adapter has had it's day and is now dying. It does get fairly hot sometimes but it's been like that for as long as I can remember.

I have a different one lying around somewhere so hopefully if I find that I guess I could just do the obvious thing and try that one.
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAMD Phenom II Ture Triple Core 720 2.80GHz4GB DDR2Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. ...
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional
CPU
AMD Phenom II Ture Triple Core 720 2.80GHz
Motherboard
ASUS M4N82 Deluxe nForce 980a SLI
Memory
4GB DDR2
Graphics Card(s)
Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. GEforce GTX 260
Sound Card
Creative Labs Fatal1ty Sound Blaster X-Fi Gamer Edition
Monitor(s) Displays
Standard Flatscreen 19" Del PnP Monitor
Hard Drives
Hitachi HDT721010sla360 1TB 7200rpm SATA
Samsung HD501LJ 500GB 7200rpm SATA
PSU
BFG 800W ES-800 PSU Quad 12V
Case
iCute Jet Turbine ATX PC Case
Cooling
Alpenföhn Nordwand CPU Cooler
Keyboard
Microsoft Wireless MultiMedia Keyboard 1.1
Mouse
Logitech MX620 Cordless Laser Mouse
Internet Speed
4Gb
It is entirely possible that your wifi adapter is the failing hardware the best way to test would be to swap it out.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
So after leaving my PC on for the whole day today, while I went to work, idle but for downloading, It appears the problem may be resolved. I say may, because we all know how our Pc's can give us false hope.

However, it has definitely not BSOD'd the entire day. So I'm starting to lean towards firm confirmation that switching out the external wireless adapter has solved the issue.

I'll return in a couple more days to mark this as solved.

Thanks for your help Dsprague!
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAMD Phenom II Ture Triple Core 720 2.80GHz4GB DDR2Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. ...
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional
CPU
AMD Phenom II Ture Triple Core 720 2.80GHz
Motherboard
ASUS M4N82 Deluxe nForce 980a SLI
Memory
4GB DDR2
Graphics Card(s)
Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. GEforce GTX 260
Sound Card
Creative Labs Fatal1ty Sound Blaster X-Fi Gamer Edition
Monitor(s) Displays
Standard Flatscreen 19" Del PnP Monitor
Hard Drives
Hitachi HDT721010sla360 1TB 7200rpm SATA
Samsung HD501LJ 500GB 7200rpm SATA
PSU
BFG 800W ES-800 PSU Quad 12V
Case
iCute Jet Turbine ATX PC Case
Cooling
Alpenföhn Nordwand CPU Cooler
Keyboard
Microsoft Wireless MultiMedia Keyboard 1.1
Mouse
Logitech MX620 Cordless Laser Mouse
Internet Speed
4Gb
Glad we could help you out and keep us posted.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Well it's been 2 more days with more testing (well when I say testing I just mean general usage as before) and still not a single BSOD. I think at this point it's safe to assume the problem is resolved and I'm now marking this as solved.

Thanks again for your help Dsprague :)
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAMD Phenom II Ture Triple Core 720 2.80GHz4GB DDR2Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. ...
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional
CPU
AMD Phenom II Ture Triple Core 720 2.80GHz
Motherboard
ASUS M4N82 Deluxe nForce 980a SLI
Memory
4GB DDR2
Graphics Card(s)
Gainward(GS) Nvidia GEforce GTX260 & BFG Nv. GEforce GTX 260
Sound Card
Creative Labs Fatal1ty Sound Blaster X-Fi Gamer Edition
Monitor(s) Displays
Standard Flatscreen 19" Del PnP Monitor
Hard Drives
Hitachi HDT721010sla360 1TB 7200rpm SATA
Samsung HD501LJ 500GB 7200rpm SATA
PSU
BFG 800W ES-800 PSU Quad 12V
Case
iCute Jet Turbine ATX PC Case
Cooling
Alpenföhn Nordwand CPU Cooler
Keyboard
Microsoft Wireless MultiMedia Keyboard 1.1
Mouse
Logitech MX620 Cordless Laser Mouse
Internet Speed
4Gb
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