BSOD Randomly PxHlpa64.sys+3074

NomadsBoy

New member
Local time
3:38 PM
Messages
4
Hello, I have had this computer for ever and not until a year ago it started doing this. It at first was like once every month. Now it is becoming daily and it is time I fix it.

What I did was got BlueScreenView to read my Dumps and get information on what was causing the issue. From what I got was this:
hal.dll+12a3b
ntoskrnl.exe+18c443
Bug Check Code: 0x00000124

I researched and it turned out of a possibility of being a hardware issue. Now, my computer is a laptop so first thing I read and suspected was over heating. Today, I built a custom cooler with 3 fans. Each going to different areas of the pc. This lowered temperatures very well but did not fix the issue.

So, I ran a MemTest that I installed on a USB and did not get any errors. It passed

Once I did that I read something here:
BSOD - Win7 x64 - IRQL_NOT_LESS_OR_EQUAL - ntoskrnl.exe+75c00 - Microsoft Community

about running verifier to seek out what specific driver was wrong. I did this and got a new BSOD instantly after restarting. Here is the info:
ntoskrnl.exe ntoskrnl.exe+5034ec fffff800`03611000 fffff800`03bf7000 0x005e6000 0x5147d9c6 3/18/2013 11:21:42 PM Microsoft® Windows® Operating System NT Kernel & System 6.1.7601.18113 (win7sp1_gdr.130318-1533) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

PxHlpa64.sys PxHlpa64.sys+3074 fffff880`0131b000 fffff880`013271a0 0x0000c1a0 0x4f96e245 4/24/2012 1:26:29 PM PxHlpa64 Px Engine Device Driver for 64-bit (x86-64)

Please if you can help me with this issue as I do not know what to do. Down below is a collection of all my Minidumps as far as the beginning of June:

June 6th:
https://dl.dropboxusercontent.com/u/53830058/Dumps/060613-49904-01.dmp

June 7th:
https://dl.dropboxusercontent.com/u/53830058/Dumps/060713-44257-01.dmp

June 17th:
https://dl.dropboxusercontent.com/u/53830058/Dumps/061713-48266-01.dmp

June 18th:
https://dl.dropboxusercontent.com/u/53830058/Dumps/061813-50918-01.dmp

June 23rd:
https://dl.dropboxusercontent.com/u/53830058/Dumps/062313-166421-01.dmp

July 1st:
https://dl.dropboxusercontent.com/u/53830058/Dumps/070113-50310-01.dmp

July 2nd:
https://dl.dropboxusercontent.com/u/53830058/Dumps/070213-49389-01.dmp

July 11th:
https://dl.dropboxusercontent.com/u/53830058/Dumps/071113-57423-01.dmp

Now this is the one that is different. The one that crashed using Verifier to find the drive:
July 12th:
https://dl.dropboxusercontent.com/u/53830058/Dumps/071213-52884-01.dmp
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Gateway NV50A
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Penthiom II
Motherboard
Stock
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 4500
Hard Drives
Stock Sata 500GB
Antivirus
Norton 360
Browser
Google Chrome
NomadsBoy welcome to SevenForums

This driver PxHlpa64.sys has to do with burning software

Software that use this driver . Either uninstall the program or reinstall

 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
NomadsBoy welcome to SevenForums

This driver PxHlpa64.sys has to do with burning software

Software that use this driver . Either uninstall the program or reinstall


Thanks for responding :D I am nearly 100% sure it is Roxio Software because now that I think back these issues started when I bought the software. I will report back and see if this fixes the issue. THANK YOU SO MUCH!!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Gateway NV50A
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Penthiom II
Motherboard
Stock
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 4500
Hard Drives
Stock Sata 500GB
Antivirus
Norton 360
Browser
Google Chrome
You're welcome .
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
You're welcome .

Sad to say the BSOD still continue. I uninstalled EVERY single Burning software I had related to dvds. Then I got another BSOD. Doing the verifier method I got RTKVHD64.sys From looking it is my sound card driver. I am going to uninstall it and reinstall it to see if this fixes the issue.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Gateway NV50A
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Penthiom II
Motherboard
Stock
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 4500
Hard Drives
Stock Sata 500GB
Antivirus
Norton 360
Browser
Google Chrome

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Thanks, I am installing it now :)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Gateway NV50A
OS
Windows 7 Home Premium 64-Bit
CPU
AMD Penthiom II
Motherboard
Stock
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 4500
Hard Drives
Stock Sata 500GB
Antivirus
Norton 360
Browser
Google Chrome

My Computer My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Back
Top