BSOD Randomly Restarts/Crashes my computer

[Hekate]

I don't know what's wrong but my computer crashes randomly from time to time. Says something about "MiniDump" and "Blue Screen." please help, thanks!

 

[Hekate]

mhm! i just did the it!

 

[Layback Bear]

Sorry I just noticed you added the information.

 

[Hekate]

np i didn't notice i needed to do it until after i posted

 

[Hekate]

can anyone help me?

 

[Golden]

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800975f1f0, fffff88005ff6adc, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+929adc )

Followup: MachineOwner
---------

11: kd> lmvm nvlddmkm
start             end                 module name
fffff880`056cd000 fffff880`0616b000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat [B][COLOR="red"]Dec 29[/COLOR][/B] 17:17:52 [B][COLOR="Red"]2012[/COLOR][/B] (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Check the Dell site for an update for your video card driver. If none exists, then try the NVidia site for one.

 

[Hekate]

is the graphic driver the same as video card driver?

 

[Golden]

It is.

 

[Hekate]

ty so much

 

[Hekate]

Hi again, it was working fine for a while but it happened again. This was what showed after it restarted. Hope it helps. Thanks!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 4105

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009F79010
BCP2: FFFFF8800F9DD2BC
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030515-21216-01.dmp
C:\Users\Chester\AppData\Local\Temp\WER-84053-0.sysdata.xml

 

[Hekate]

anyone? D: any ideas why

 

[Layback Bear]

When you have a BSOD you need to post new logs like you did in post #1.

 

[Hekate]

oh right, thanks!

 

[Hekate]

if it helps, I usually get it during a full screened game like League of Legends. Thanks!

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8009f79010, fffff8800f9dd2bc, ffffffffc000009a, 4}

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+99b2bc )

Followup: MachineOwner
---------

10: kd> lmvm nvlddmkm
start             end                 module name
fffff880`0f042000 fffff880`0fc83000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Mon [B][COLOR="Red"]Nov 11[/COLOR][/B] 23:54:05 [B][COLOR="red"]2013[/COLOR][/B] (5280DA75)
    CheckSum:         00C10283
    ImageSize:        00C41000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Video driver still seems quite old - is that the very latest available? If so, you might be out of luck - the card might be too old to support LoL.