BSOD randomly when i try to update, new OS

[RoyEdwards]

Everytime i attempt a Windows update, it gives a BSOD and dumps the physical memory. My HDD has been lose so it got corrupted before so i reinstalled Windows from a flash. Just a minute ago it BSOD me before windows completely loaded, this time it hasnt as i am able to post this thread.

 

[koolkat77]

Welcome to SF.

Please uninstall

Start Menu\Programs\avast! Internet Security	Public:Start Menu\Programs\avast! Internet Security	Public

with avast! Uninstall Utility | Download aswClear for avast! Removal

MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-

1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html
​

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.

• 
  1. Click on the rb:
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Go to this link: Intel® Driver Update Utility Check the system for updates, download and install them.

POstback results.

 

[RoyEdwards]

Now it's not booting at all and setup won't find the drive. I have a 500gb seagate momentus xt hybrid hdd. It found it once, and it said total space and free space where the (.1gb less)same value, but when I would load safe mode it would say it loaded some drivers, then bsod.... I'm fresh installing after a format so hopefully it works

 

[koolkat77]

Probably you should test the hard drive:
Upload a screenshot of your hard disk using crystal disk info:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Hard drive test both short and long with:

• SeaTools for Windows

Also the DOS version of:

• SeaTools for DOS
• SeaTools for DOS tutorial

 

[RoyEdwards]

I haven't been able to install updates, malware bytes seemed to freezes computer, and I kept getting bsod, and freezes and I had a lOt of errors on the disk somehow that te disk check corrected(might have been due to forced restarts. Not sure but it's slow on restart most of the time and it takes update forever to start downloading and the one time it got to almost done the screen went black and chkdsk came up and found hundreds of issues. I'm running the windows memory diagnostics as I'm writing this

 

[koolkat77]

You can run memtest as well.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.

*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
​

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.

*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
​

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
​

3. Test the next stick of RAM (stick #2) in the next motherboard slot.

*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
​

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
​

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

:info: Errors are sometimes found after 8 passes.
:tip: Do this test overnight, before going to bed.

Windows Memory Diagnostics is not very effective.

 

[RoyEdwards]

sorry for the delay. I did a 17 pass with memtest and nothing. tried switching and still nothing

 

[Arc]

Is it still crashing?

If so, let us see your latest dumps.

 

[RoyEdwards]

not sure its failing to start again, so I guess im gonna either have to do startup repair with the disk, which I need to re-burn to a flash drive, or install a fresh windows...

this is a brand new hdd+ssd so idk...the previous drive failed and then it sat for quite a while. ill try to get a dump tomorow or tonight

 

[RoyEdwards]

Here is crystal disk info

 

[Arc]

Do you have any external hard drive to store all your important data?

Your HDD is about to fail, and it may stop working any time.

After securing all your data, full format the HDD using http://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html, make the partitions again, and then reinstall windows, use CrystalDisc Info to see the SMART status again.

If it still gives the red alert, you need to replace the HDD, positively.

 

[koolkat77]

You may also want to check if your Power Supply is functioning correctly and giving the right amount of power to all hardware parts.

 

[RoyEdwards]

its a hybrid hdd+ssd, so willthis hurt th ssd like it says it might? and how do i check the power supply, its a brand new high dollar one. its a brand new hrd drive and ive been reinstalling windows on it frequesntly so not worried about data.

 

[RoyEdwards]

after full wipe and reformat, no updates, fresh everything .... /:

 

[koolkat77]

Hard drive test both short and long with:

• SeaTools for Windows

DOS version:

• SeaTools for DOS
• SeaTools for DOS tutorial

 

[RoyEdwards]

im not sure why its not working, i do not have a cd drive only usb. I used 2 different programs to try to get it to boot from the usb to no avail... i downloaded the CD boot file from SeaGate.I wouldnt think there qouls be a difference. how should i go about getting it to boot from usb?

 

[Arc]

Why dont you try the seatools for windows in this case?

 

[RoyEdwards]

it told me to do the DOS version to repair bad sectors and have new errors everytime I tried to scan long or short. should I put the sshd into a different laptop and do the DOS from cd?

and also, since this is a new sshd, could it be something I did or is it moire than likely faulty?

thanks,
Troy

 

[koolkat77]

should I put the sshd into a different laptop and do the DOS from cd?

You can try.

could it be something I did or is it moire than likely faulty?

The HDD may be faulty.

 

[RoyEdwards]

alright im gonna swap hdd out with a different laptop and try it, i just didnt know because it ran so fast and perfect then i had to buy a new power supply but i didnt go cheap on it, and the night i first used the power supply is when it messed up for the first time. But it was also in my bag for a while being lightly tossed around.

Thanks ill post when i get results,
Troy