Solved BSOD right after "Starting Windows" screen goes away

[surge411]

Yep, just as I thought. Disk is the primary suspect now. Also you mentioned your BSOD "Flashed" It doesn't make sence since it should normally take a few seconds to write a dump. My thought is it failed due to the disk suddenly loosing connections.

Also did you uncheck "Restart Automatically" in Control Panel>>System>>Advanced system settings>>StartUp and Recovery settings? That is an important thing in BSOD troubleshooting. Then tell us if the Dump generated or not. Also check in the C:\Windows\MiniDumps folder to check if there is a dump with the date of the bsod. Upload it if possible.

 

[cedsays]

Yep, just as I thought. Disk is the primary suspect now. Also you mentioned your BSOD "Flashed" It doesn't make sence since it should normally take a few seconds to write a dump. My thought is it failed due to the disk suddenly loosing connections.

Also did you uncheck "Restart Automatically" in Control Panel>>System>>Advanced system settings>>StartUp and Recovery settings? That is an important thing in BSOD troubleshooting. Then tell us if the Dump generated or not. Also check in the C:\Windows\MiniDumps folder to check if there is a dump with the date of the bsod. Upload it if possible.

CHKDSK is still on stage 5 with 62% completed. Restart automatically is uncheck. The only times BSOD flashed was when I tried to boot into safe mode. BSOD would flash very briefly then monitors,keyboard, and mouse would lose signal. After signal would be lost fans and lights from the PC were still on.

 

[surge411]

Only in safe mode you say... That is really strange. Anyways, be sure to check dumps after you've scanned your disk with seatools. I doubt it's successfully generating dumps.

 

[cedsays]

CHKDSK finished and it was clean. I hope the attachment works. I had to make a copy of it because it said I didn't have permission to open it. Going to run seatools now. Be back shortly.

 

[Arc]

This time it is a stop 0x1E.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck 1E[/COLOR], {ffffffff80000003, fffff800024c7860, 0, fffffa800491a330}

Probably caused by : ntkrnlmp.exe ( nt!NtCallbackReturn+160 )

Followup: MachineOwner
---------

Some hints of ntfs.sys, volsnap.sys, atapi.sys and ataport.sys are failing. All those are HDD related.

Before starting teh seatools test, make it sure that the HDD is screwed tight, cablings are perfect, there is no bent piins in the cables or HDD's posts, and also attach the SATA cable to an unused port to the motherboard.

If all are perfect, and seatools also does not show any error, we have to check for any driver which might making those things fail.

 

[cedsays]

Long test

 

[surge411]

Yet a mystery.. Disks seem to be fine. I'm thinking it is a driver problem then. We can rule out disk failure. Can you try taking out your network card (If it's not integrated) and uninstall all its drivers. It's just for testing, you can put it back in if you get another BSOD.

 

[Arc]

Now enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

 

[cedsays]

Now enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

   Information

Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

   Warning

Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

   Tip

• If you fail to get on the Desktop because of DV, Boot into Advanced Boot Options > Safe mode. Disable DV there. Now boot normally again, and try following the instruction of enabling DV again.
• If you cannot boot in Safe mode too, do a System Restore to a point you made earlier.

Let us know the results, with the subsequent crash dumps, if any. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Hey Arc, back on page one I did enable DV. Would you like me to disable then re-enable it?

 

[cedsays]

Yet a mystery.. Disks seem to be fine. I'm thinking it is a driver problem then. We can rule out disk failure. Can you try taking out your network card (If it's not integrated) and uninstall all its drivers. It's just for testing, you can put it back in if you get another BSOD.

Hi Surge, Would I be uninstalling first or taking it out first ? sorry.

 

[Arc]

Not seeing any bona fide reason for altering the network driver.

 

[cedsays]

Not seeing any bona fide reason for altering the network driver.

Alright I'll hold off on that. Last two time I booted my PC, I got to the desktop, however, Right after the starting windows screen everything lost signal. As usual I wait about 5-10mins then The welcome screen popped up and the mouse and keyboard lights came on.

 

[surge411]

You've been saying "lost signal" but what exactly do you mean? Do the USB devices randomly go undetected? You say it's happened before windows, which is weird.

Have you tried a BIOS update? Now don't get all happy and try that step, It is VERY risky. It is as easy as unplugging your computer while its updating and you've got a bricked motherboard. If you know the risks and are sure, then go for it. (UPS Power is useful here) If you are not comfortable then at least keep it for last resort.
However, it can fix MANY problems, even things that don't seem to have to do with it.
Here, you can choose better: HTG Explains: Do You Need to Update Your Computer?s BIOS?
And here is how to do it (That's all I can find, you can ask us for help:How to Update Your BIOS | PCWorld

Again, Don't do it if you don't know how. I can't stress how risky it can be if you make a false move or if you're unlucky!

 

[cedsays]

You've been saying "lost signal" but what exactly do you mean? Do the USB devices randomly go undetected? You say it's happened before windows, which is weird.

Have you tried a BIOS update? Now don't get all happy and try that step, It is VERY risky. It is as easy as unplugging your computer while its updating and you've got a bricked motherboard. If you know the risks and are sure, then go for it. (UPS Power is useful here) If you are not comfortable then at least keep it for last resort.
However, it can fix MANY problems, even things that don't seem to have to do with it.
Here, you can choose better: HTG Explains: Do You Need to Update Your Computer?s BIOS?
And here is how to do it (That's all I can find, you can ask us for help:How to Update Your BIOS | PCWorld

Again, Don't do it if you don't know how. I can't stress how risky it can be if you make a false move or if you're unlucky!

Both monitors say lost/no signal. My lights on both my mouse and keyboard shut off. Fans keeps runnign though and the power light stays on. I update my BIOS about a year ago.

 

[surge411]

I am still very confused about that signal loss, although I'm still pretty confident it's something related to hardware as it happens outside windows(from what I understood at least).
Does any other usb device disconnect like mouse and keyboard? Also is your power supply working well, and what are the voltages on each line?

 

[cedsays]

Rosewill Illuminated Mechanical Gaming Keyboard RK-9100 with Cherry MX Blue Switch - Retail - Newegg.com

Newegg.com - Razer Naga 2014 MMO Gaming Mouse

EAR FORCE PX21 - Turtle Beach, Inc.

CORSAIR HX Series HX750 750W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS GOLD Certified Modular Active PFC Power Supply New 4th Gen CPU Certified Haswell Ready - Newegg.com

How would I find the voltages on each line? Sorry.

 

[surge411]

It's ok, checking voltages is already a more difficult step. Best way is to download HWMonitor and check the voltages tab. Perhaps a screen shot will do.

 

[cedsays]

It's ok, checking voltages is already a more difficult step. Best way is to download HWMonitor and check the voltages tab. Perhaps a screen shot will do.

HWMonitor

 

[surge411]

Whoa. Thats almost 7 volts on the 5v rail! To be honest, I think it is indeed the PSU that's faulty. However, it may be that the voltage is actually normal. If you have another PSU I would say definitely test it.
Also seems strange for the -12v rail to be only -6v.

Also you only have one fan? Where is it seated?

 

[cedsays]

Whoa. Thats almost 7 volts on the 5v rail! To be honest, I think it is indeed the PSU that's faulty. However, it may be that the voltage is actually normal. If you have another PSU I would say definitely test it.
Also seems strange for the -12v rail to be only -6v.

Also you only have one fan? Where is it seated?

I also have a question about

Came in the box as the mobo(prebuilt from cyberpower pc)
Should that have been used or is it a spare?