Solved BSOD same operation in EA 11 after latest windows update

[busfyr]

Hi everyone,
i am having trouble working with modelling tool Enterprise Architect 11 (Build 1110) after latest windows update. I get BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003B same place in application every time. I didn't have this problem before the update.

I used dm log collector.exe to grab the BSOD data. I hope you will find all the information you need in there.
Could you please point me in the direction which will solve my problem?
Thank you

 

[Arc]

The dumps are clueless, depending on your statement.

Either uninstall the installed updates or perform a system restore to an earlier point of time.

Report us for any further BSOD .
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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff960002c0430, fffff8800a13a860, 0}

Probably caused by : win32k.sys ( win32k!NtGdiGetPath+b0 )

Followup: MachineOwner
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[busfyr]

Hi, sorry for the late reply. I have eventually performed the system restore and it solved the problem. As it resolved the problem i turned the updates off for the time of using the EA or newer version of EA beeing released.

 

[Arc]

Good news!

Let us know for any further issue.