Solved BSOD seemingly at random, involving ntoskrnl.exe

sboast

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I have an HP TouchSmart 610, running Windows 7 Home Premium edition, 64bit. For the last few months, the computer has been shutting down seemingly at random. This happens when the computer is asleep and also when I'm actively using it. I have attached the SF Diagnostic information. I'm pretty frustrated. After one of these shut downs, restarting the system will take up to 4-5 minutes longer than normal. Thanks for your help.

OS: Microsoft Windows 7 Home Premium, version 6.1.7601 SP 1 Build 7601
CPU: i5-2300 @2.80 GHz
RAM: 6.00 GB
Display: Intel HD Graphics Family
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R) Core (TM) i7-2600 @3.4 GHz16 GbAMD Radeon (TM) HD 7670A Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Hp TouchSmart 620-1110y
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core (TM) i7-2600 @3.4 GHz
Motherboard
Quanta 2ABB
Memory
16 Gb
Graphics Card(s)
AMD Radeon (TM) HD 7670A Graphics
Hard Drives
Generic-Multi-Card USB Device
Hitachi HDS721010CLA332
Seagate FreeAgent GoFlex USB Device
Kindle Internal Storage USB Device
Antivirus
Kaspersky Internet Security
Browser
IE10
All of your BSODs pointed to one of two things:
you wireless driver
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005eeba10, fffff80000b9c3d8, fffffa8009db33a0}

[COLOR="Red"]*** WARNING: Unable to verify timestamp for netr28x.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28x.sys
Probably caused by : netr28x.sys[/COLOR]

Followup: MachineOwner
---------
Driver Reference Table - netr28x.sys

Please update the driver from here: MediaTek - Downloads Windows


And your Wired LAN driver
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005ec4a10, fffff80000b9c3d8, fffffa800859aae0}

[COLOR="red"]*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys
[/COLOR]
Followup: MachineOwner
---------
Driver Reference Table - Rt64win7.sys

Please update the driver from here: Realtek
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
Thank you so much for your incredibly quick reply. I have updated both drivers as you recommended. I will advise you in a few days if this did the trick. Thanks again.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R) Core (TM) i7-2600 @3.4 GHz16 GbAMD Radeon (TM) HD 7670A Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Hp TouchSmart 620-1110y
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core (TM) i7-2600 @3.4 GHz
Motherboard
Quanta 2ABB
Memory
16 Gb
Graphics Card(s)
AMD Radeon (TM) HD 7670A Graphics
Hard Drives
Generic-Multi-Card USB Device
Hitachi HDS721010CLA332
Seagate FreeAgent GoFlex USB Device
Kindle Internal Storage USB Device
Antivirus
Kaspersky Internet Security
Browser
IE10
Glad I could help.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
It's been a week and there have been no unexpected shutdowns. I believe you're diagnosis was right on the money. Again, I thank you so much for sharing your expertise.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel(R) Core (TM) i7-2600 @3.4 GHz16 GbAMD Radeon (TM) HD 7670A Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Hp TouchSmart 620-1110y
OS
Windows 7 Home Premium 64bit
CPU
Intel(R) Core (TM) i7-2600 @3.4 GHz
Motherboard
Quanta 2ABB
Memory
16 Gb
Graphics Card(s)
AMD Radeon (TM) HD 7670A Graphics
Hard Drives
Generic-Multi-Card USB Device
Hitachi HDS721010CLA332
Seagate FreeAgent GoFlex USB Device
Kindle Internal Storage USB Device
Antivirus
Kaspersky Internet Security
Browser
IE10
I am glad to hear things worked out.
 

My Computer My Computer

At a glance

Windows 7 enterprise 64 bit, Windows 7 Pro 64...Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM4GB, 4gb g.skill ddr2, 8gbRadeon HD 4550 sgb, Radeon HD 4870, NVIDIA Ge...
Computer Manufacturer/Model Number
Lenovo ThinkCenter, Custom Built PC, Acer Aspire V3-771G-9809
OS
Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
CPU
Core i5-2400, Athlon 64 X2 6400+ ,Core i7-3632QM
Motherboard
ASUS M4A79 Deluxe
Memory
4GB, 4gb g.skill ddr2, 8gb
Graphics Card(s)
Radeon HD 4550 sgb, Radeon HD 4870, NVIDIA Geforce GT 650m
Monitor(s) Displays
dual samsung 22" monitors
Hard Drives
500GB, Western Digital WD Blue WD6400AAKS 640GB 7200 RPM 16MB Cache SATA 3.0Gb/s, 1TB
Case
Antec Twelve Hundred V3 Black Steel ATX Full Tower
Cooling
ASUS Silent Square Pro
Mouse
Razar Death adder
Internet Speed
20 mbps
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