I have an HP TouchSmart 610, running Windows 7 Home Premium edition, 64bit. For the last few months, the computer has been shutting down seemingly at random. This happens when the computer is asleep and also when I'm actively using it. I have attached the SF Diagnostic information. I'm pretty frustrated. After one of these shut downs, restarting the system will take up to 4-5 minutes longer than normal. Thanks for your help.
OS: Microsoft Windows 7 Home Premium, version 6.1.7601 SP 1 Build 7601
CPU: i5-2300 @2.80 GHz
RAM: 6.00 GB
Display: Intel HD Graphics Family
OS: Microsoft Windows 7 Home Premium, version 6.1.7601 SP 1 Build 7601
CPU: i5-2300 @2.80 GHz
RAM: 6.00 GB
Display: Intel HD Graphics Family
My Computer
At a glance
Windows 7 Home Premium 64bitIntel(R) Core (TM) i7-2600 @3.4 GHz16 GbAMD Radeon (TM) HD 7670A Graphics
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Hp TouchSmart 620-1110y
- OS
- Windows 7 Home Premium 64bit
- CPU
- Intel(R) Core (TM) i7-2600 @3.4 GHz
- Motherboard
- Quanta 2ABB
- Memory
- 16 Gb
- Graphics Card(s)
- AMD Radeon (TM) HD 7670A Graphics
- Hard Drives
- Generic-Multi-Card USB Device
Hitachi HDS721010CLA332
Seagate FreeAgent GoFlex USB Device
Kindle Internal Storage USB Device
- Antivirus
- Kaspersky Internet Security
- Browser
- IE10