BSOD started 2 days ago

[aro2020]

Hi everybody,

BSOD started on my new (old) Dell Latitude E6420.

Hope someone can help.

DM Log Collector file:

DELL-PC-04_03_2020_192212_57.zip - Google Drive

DMP files (x2):

030320-28392-01.dmp - Google Drive

030420-24195-01.dmp - Google Drive


Thanks!

Aro

 

[Snick]

Hi aro2020,
Welcome to Sevenforums!
What changed from as you say your BSOD started?
Do you have a valid restore point or backup prior to BSOD starting? If you you can restore from restore point or re-image your drive from backup. I always backup to external hard drive with a 3rd party application. Microsoft system restore and backup seems to fail every time you need it.


AOMEI Backupper free or Macrium Reflect Free are recommended here on Sevenforums. I prefer recommending AOMEI, simple interface
Unlimited Giveaway AOMEI Backupper Professional 5.3 - Free License ...

 

[aro2020]

Hi Snick,

Thank you for your reply!

Since posting, I have updated the Bios to a newer version and after the update no more BSOD (so far...).

Fingers crossed this solved the issue but failing that, I'll use the restore point as you've suggested.

Best regards,

aro

 

[Snick]

aro2020, give the backup software we recommend a try.
I use AOMEI Backupper Pro. Direct Link to AOMEI Download