BSOD: The bugcheck was: 0x0000009f

[7newbie]

Hi Guys,

I have a new Windows 7 PC. It keeps freezing and crashing.

Minidump is attached in zip file.

Please tell me what should i do to fix the issue. Have been searching for a resolution for hours. As you can see in the attached reliability screenshot it shows that my system is very unreliable at the moment.

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7600.2.0.0.256.48[/FONT]
[FONT=&quot] Locale ID: 1061[/FONT]

[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 9f[/FONT]
[FONT=&quot] BCP1: 0000000000000003[/FONT]
[FONT=&quot] BCP2: FFFFFA8007417A20[/FONT]
[FONT=&quot] BCP3: FFFFF80000B9C518[/FONT]
[FONT=&quot] BCP4: FFFFFA800A098E10[/FONT]
[FONT=&quot] OS Version: 6_1_7600[/FONT]
[FONT=&quot] Service Pack: 0_0[/FONT]
[FONT=&quot] Product: 256_1[/FONT]

[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot] C:\Windows\Minidump\020110-17097-01.dmp[/FONT]
[FONT=&quot] C:\Users\priit\AppData\Local\Temp\WER-28516-0.sysdata.xml[/FONT]

 

[zigzag3143]

Hi Guys,

I have a new Windows 7 PC. It keeps freezing and crashing.

Minidump is attached in zip file.

Please tell me what should i do to fix the issue. Have been searching for a resolution for hours. As you can see in the attached reliability screenshot it shows that my system is very unreliable at the moment.

[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7600.2.0.0.256.48[/FONT]
[FONT=&quot] Locale ID: 1061[/FONT]

[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 9f[/FONT]
[FONT=&quot] BCP1: 0000000000000003[/FONT]
[FONT=&quot] BCP2: FFFFFA8007417A20[/FONT]
[FONT=&quot] BCP3: FFFFF80000B9C518[/FONT]
[FONT=&quot] BCP4: FFFFFA800A098E10[/FONT]
[FONT=&quot] OS Version: 6_1_7600[/FONT]
[FONT=&quot] Service Pack: 0_0[/FONT]
[FONT=&quot] Product: 256_1[/FONT]

[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot] C:\Windows\Minidump\020110-17097-01.dmp[/FONT]
[FONT=&quot] C:\Users\priit\AppData\Local\Temp\WER-28516-0.sysdata.xml[/FONT]

Hi and welcome

this crash was probably caused by netr6164.sys which is part of your wifi driver.

I would download and install a fresh driver

I would also run a system file check
type cmd in search>right click and run as admin>sfc /scannow

If you are over clocking Stop
If you have a raid update its driver.


Ken

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\020110-17097-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c500?
Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
[B]Built by: 7600.16385.amd64fre.win7_rtm.090713-1255[/B]
Machine Name:
Kernel base = 0xfffff800`02c68000 PsLoadedModuleList = 0xfffff800`02ea5e50
Debug session time: Sun Jan 31 13:56:17.534 2010 (GMT-5)
System Uptime: 2 days 6:01:10.585
Loading Kernel Symbols
...............................................................
................................................................
...........................
Loading User Symbols
Loading unloaded module list
....................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8007417a20, fffff80000b9c518, fffffa800a098e10}

*** WARNING: Unable to verify timestamp for netr6164.sys
*** ERROR: Module load completed but symbols could not be loaded for netr6164.sys
Probably caused by : netr6164.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

[B]DRIVER_POWER_STATE_FAILURE (9f)
A driver is causing an inconsistent power state.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time[/B]
Arg2: fffffa8007417a20, Physical Device Object of the stack
Arg3: fffff80000b9c518, Functional Device Object of the stack
Arg4: fffffa800a098e10, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

IRP_ADDRESS:  fffffa800a098e10

DEVICE_OBJECT: fffffa8008682050

DRIVER_OBJECT: fffffa80085f3d30

IMAGE_NAME:  netr6164.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  46fd039c

MODULE_NAME: netr6164

FAULTING_MODULE: fffff88003a56000 netr6164

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

LAST_CONTROL_TRANSFER:  from fffff80002d48e23 to fffff80002cd9f00

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02d48e23 : 00000000`0000009f 00000000`00000003 fffffa80`07417a20 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02ce5fa6 : fffff800`00b9c630 fffff800`00b9c630 00000000`00000001 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29330
fffff800`00b9c570 fffff800`02ce5326 : fffffa80`08803c68 fffffa80`08803c68 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x66
fffff800`00b9c5e0 fffff800`02ce5e7e : 000001c4`c9807bfe fffff800`00b9cc58 00000000`00be373f fffff800`02e55a68 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02ce5697 : 00000075`e9b6b5c4 00000075`00be373f 00000075`e9b6b554 00000000`0000003f : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02ce26fa : fffff800`02e52e80 fffff800`02e60c40 00000000`00000002 fffff800`00000000 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_IMAGE_netr6164.sys

BUCKET_ID:  X64_0x9F_IMAGE_netr6164.sys

Followup: MachineOwner
---------

 

[7newbie]

thanks zigzag3143.

You might be right. I had issues with my wifi card. My wifi card was not working in the beginning and then i had to install different driver for it which was suggested here:
Icrontic Forums - View Single Post - *FIX* Linksys WMP54G v4.1 lag on Windows 7

--

Now started Mestest86 in my widows 7 pc and it is sowing some memory errors (see attached screenshot).

So maybe the issue is with memory?

 

[usasma]

Yep, it looks like memory is a part of the problem.
Start with Step 7 of this post to see if it's the sticks or the slots that are the issue: Memory Diagnostics

 

[kylepitts]

same problem

I have this same problem, but my PC doesn't have any wifi cards. It's a tower pc, custom built. I get this about once a week

W7 x64 enterprise
4gb ram
AMD Phenom II x4 processor
ASUS M4A785-M motherboard
Radeon 4200 video card