BSOD unknown error - Have replaced almost everything.

[homike]

I have win 7 professional. Have been running MS Access on this machine for over a year. Things were going fine. Then about 2 weeks ago my access program started giving issues and progressively got worse; resulting in system shut down. uninstalled & reinstalled with no effect. Since then, my machine does not need access to cause a crash. It does it on its own without much to drive it. I first replace the RAM from another machine with no change. Then incressed the swap file size - no change/ got worse. installed a new video card (was using on board video) - no help. Installed new PS - no change/ progerssivly getting worse. Swapped out MB (had a spare identical board) - no change/ getting faster with the crashes. Installed new HD as c drive - new win 7 install, new MS office install, new MS Access install. No change the system still crashes!!!! I am going bald because of this! Someone please help.
Thanks,
Mike

 

[Dsprague]

Welcome to the forum Homike I took a look at the files you provided and it seems that the recurring problem is a video card/video driver problem:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

[COLOR=Red]BugCheck 116[/COLOR], {fffffa800a314180, fffff880045858c8, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
[COLOR=Red]Probably caused by : atikmpag.sys[/COLOR] ( atikmpag+78c8 )

Followup: MachineOwner
---------

Took a look at your drivers and they are rather old I would check the manufacturers site and see if you can find an update:

kd> lmvm atikmpag
start             end                 module name
fffff880`0457e000 fffff880`045d3000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Wed Nov 09 21:12:44 2011 (4EBB331C)
    CheckSum:         000502CB
    ImageSize:        00055000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[homike]

I am downloading the lastest video drivers and installing them. I will post on how this works out.

Thanks

 

[Dsprague]

I do hope it works out for you

 

[homike]

Sorry, this did not work. It has crashed 3 times since the update.

 

[Dsprague]

Try running furmark to mare sure the hardware isnt damaged and its not over heating:

FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit

 

[homike]

It crashed 3 more times before I could run the program. It did run though. It ran 15 minutes to complete. The temp never got over 67 deg. But as i was typing this answer, it crashed. Not sure what to do now.

 

[Dsprague]

would you mind uploading the new dumps, also please open an elevated command prompt and run the following:

sfc /scannow

 

[homike]

unpluged wireless mouse and replaced with a usb mouse removed video card and now using onboard video

 

[Dsprague]

Did you run the sfc as instructed?

 

[homike]

not yet will do now

 

[Dsprague]

Let us know the results

 

[homike]

windows resource protection did not find any integrity violations. was the return after running sfc /scannow

 

[Dsprague]

Ok please do the following run:

chkdsk /f /r

then follow this procedure to reset your page file:

a ) Go to Start...Run...and type in "sysdm.cpl" (without the quotes) and press Enter.
-Then click on the Advanced tab,
-then on the Performance Settings Button,
-then on the next Advanced tab,
-then on the Virtual Memory Change button.
b ) In this window, note down the current settings for your pagefile (so you can restore them later on).
-Then click on the "No paging file" radio button, and
- then on the "Set" button. Be sure, if you have multiple hard drives, that you ensure that the paging file is set to 0 on all of them.
-Click OK to exit the dialogs.
c ) Reboot (this will remove the pagefile from your system)
d ) Then go back in following the directions in step a ) and re-enter the settings that you wrote down in step b ). Follow the steps all the way through (and including) the reboot.
e ) Once you've rebooted this second time, go back in and check to make sure that the settings are as they're supposed to be.

 

[homike]

when i went back to the onboard video card and installed the drivers it has run ok also did the page file thing and ran chkdsk and nothing showed up for now thank you all for your help and knoweldge

 

[Dsprague]

You are very welcome, it sounds like there may have just been something strange going on with your video card, but let us know if you have more problems.