BSOD Unmountable_Boot_Volume 0x000000ED

Uneo

New member
Local time
9:27 PM
Messages
11
Hi everyone.

After turning off my PC without wanting it, I had the bad surprise to get a BSOD when rebooting.

What I know about it so far :
- Safe Mode doesn't work
- Type error UNMOUNTABLE_BOOT_VOLUME
- STOP : 0x000000ED (0x86BE9235, 0xC0000185, 0x00000000, 0x00000000)
- When I try to use the Windows 7 recovery tool, I get to the loading Windows logo, then All I have is a black screen with a white cursor that I can move, but nothing else, and it doesn't change even after hours of waiting (like it's in some kind of loop)
- I already tried to use a USB key with a bootable Windows 7 on it, but I just get the same thing as before (black screen with the cursor)

I tried to take a look at what people already did to solve this problem, but I can't even get to a point where I can run the CHKDSK C: r/ so far...

I can't, for instance, use this tutorial :
http://www.sevenforums.com/tutorials/219533-troubleshooting-windows-7-failure-boot.html

Should I try to run SeaTools in my case in DOS mode ? I tried to check if it was compatible for me (AHCI, IDE, SATA config problem) except I'm running on a HP Pavilion dv5 and this option is not available in DOS..

All in all, I'm kinda lost after hours of trials, could you guys help me with this ?

Thank you in advance.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv5
OS
Windows 7 32 bit
CPU
Intel Dual Core 2,2 GHz
Antivirus
Avira
Browser
Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Hi.

Unfortunately, I got no results from it.

The short test was aborted saying that I should try the long test, Long test gave me nothing either... the test result was "Failed", but I had no error code and I can't try to repair anything...

EDIT : I couldn't repair because it's not a seagate Drive. Errors are
[541612399]
[541612400]
[541612401]
[541612402]
[541612403]
[541612404]
[541612405]

Don't know if this helps...
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv5
OS
Windows 7 32 bit
CPU
Intel Dual Core 2,2 GHz
Antivirus
Avira
Browser
Chrome
I have the same issue! I just submitted a post about it before even seeing this one, but when I try to boot into recovery, I only get the black screen, no cursor. Good luck!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
Intel i7 4770k
Motherboard
Asus ROG Maximus VI Hero
Memory
16gb DDR3
Graphics Card(s)
Nvidia GTX 770
Hard Drives
1.0 TB WD Black
Antivirus
MBAM, Widows Defender
Browser
Firefox, Chrome
Hi.

Unfortunately, I got no results from it.

The short test was aborted saying that I should try the long test, Long test gave me nothing either... the test result was "Failed", but I had no error code and I can't try to repair anything...

EDIT : I couldn't repair because it's not a seagate Drive. Errors are
[541612399]
[541612400]
[541612401]
[541612402]
[541612403]
[541612404]
[541612405]

Don't know if this helps...

Time to buy a new hard drive unfortunately.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Thanks for the answer.

The hard drive is dead, ok but can I still recover the data on it ? Is it just a logical failure or some mechanical problem ? Is there a way I can recover the files myself ?

Thanks.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv5
OS
Windows 7 32 bit
CPU
Intel Dual Core 2,2 GHz
Antivirus
Avira
Browser
Chrome
When you have Windows up and running on a new drive try plugging the drive in and see if Windows sees it then. If not there may be other ways, report back when you're done and we'll go from there.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv5
OS
Windows 7 32 bit
CPU
Intel Dual Core 2,2 GHz
Antivirus
Avira
Browser
Chrome
You can certainly give it a try. Once a hard drive is going that bad though I wouldn't recommend carrying on using it as you're just delaying the inevitable.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Ok, I should be ready to go by tomorrow night, I have a new external hard Drive I bought just to store the data from my old HDD and I'll take a PC from a friend of mine to do it.

What are the next steps ?

Thank you in advance.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv5
OS
Windows 7 32 bit
CPU
Intel Dual Core 2,2 GHz
Antivirus
Avira
Browser
Chrome
You need to hook your failing hard drive up as a secondary drive (not as a boot drive) to your friend's machine (you can use yours once the new one is installed if you want to wait) and see if Windows can detect the files on it, if not I'll ask for some extra help in that area. As for Windows installation on your new disk follow http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html once the drive is installed. If you have any questions feel free to ask.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
Hello !

After multiple failures, and before hooking the failing HDD to my friend's computer, I actually could finally boot my failing PC using Hiren's Boot CD and the Mini XP version.

Bad news is, I tried to do a CHKDSK command, and the command didn't work, the failing drive could not be read.

Tried to use the Windows explorer, but the software would freeze trying to read the C:\ drive, not being able to access it.

The drive manager tool can detect there is a C: Disk, but again it cannot have acess to the data in it.

Does it mean the HDD is actually failing due to a mechanical failure (not logical, as I hoped) ? Is it possible that I couldn't run a CHKDSK command cause I tried doing so in a Windows XP version whereas I had Windows 7 ?
What are the next steps if you don't have access to the files ? Cause honestly, I don't really care about the computer, it's 7 years old, I was gonna replace it this year anyway, but I wanna get my data back.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv5
OS
Windows 7 32 bit
CPU
Intel Dual Core 2,2 GHz
Antivirus
Avira
Browser
Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
Hi.

Unfortunately, I got no results from it.

The short test was aborted saying that I should try the long test, Long test gave me nothing either... the test result was "Failed", but I had no error code and I can't try to repair anything...

EDIT : I couldn't repair because it's not a seagate Drive.
Did Seatools tell you the brand of the HDD? Run it and verify it. That may be a very important information here.


Thanks for the answer.

The hard drive is dead, ok but can I still recover the data on it ? Is it just a logical failure or some mechanical problem ? Is there a way I can recover the files myself ?

Thanks.
Depending on the brand, there may be a way to an attempt for recovery.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
The HDD is an Toshiba one, and the tool provided by Toshiba only can format the HDD from what I could read : Toshiba HDD Recovery Utility

It also exists in Hiren's Boot CD, but as I said, I wanna recover my data first before trying to fix my computer.

I'll try to use a Linux OS tonight.

Thanks for everything.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv5
OS
Windows 7 32 bit
CPU
Intel Dual Core 2,2 GHz
Antivirus
Avira
Browser
Chrome

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hi everyone.

Thanks for the tips, Linux Mint worked perfectly, I could acess my files and recover most of it (though I am still not sure if some files are corrupted or not, I already found some weird files named "ntuser.dat").

Is there a way to restore/repair the old HDD ?? Is there a software like SeaTools that can do it, but from the Linux Mint environment? Should I just format it and reinstall Windows ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Pavilion dv5
OS
Windows 7 32 bit
CPU
Intel Dual Core 2,2 GHz
Antivirus
Avira
Browser
Chrome
Format the full HDD and see if you can install windows on it. If this attempt fails, you might need a new HDD.

I am not aware of any mechanism that can repair bad sectors on a Toshiba disc.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Uneo just for the heads up there is another option and this is it - I use this as it is so easy too and I prefer the bootable disk - personally
BOOTABLE UBUNTU
Make a bootable Ubuntu disk http://www.ubuntu.com/download
Set the BIOS to boot from the optical when the machine boots it will show you a screen with TRY or INSTALL > select TRY not INSTALL
When it is finished - it takes very little time you will get a screen like in the pic .
Open the drive you want > User and dig down until you get to the data / settings you may be able to copy / paste the material you want to an external source or other installed drive doing this.
I am not sure if it will but I have recovered tons of data etc using this method both on "dead" or just plain drives that you cannot get data from using Windows.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Back
Top