BSOD when laptop returns into sleep mode, Bug Code 0x0000003b
Hello everyone!
I am pretty new here and I don't really know where to post this, please forgive me.
Recently, I've been having BSOD every time I put my laptop into sleep mod and turning it back on.
I've never had BSOD before except when I am playing CPU intensive games (really rare though.)
I got frustrated and I tried to catch the culprit, so I tried to uninstall my recently installed programs and I put the laptop into sleep mode and turn it back on, then another BSOD.
I've also tried to do a system restore, luckily the BSOD stopped when I put my laptop into sleep mode again for about 2 hours and just right now, I plugged in my ethernet cable and I received the exact BSOD message from the BSOD from sleep mode. It's been 15 hours since the problems persisted and it's making me crazy.
I think the cause of this is either my internet drivers or something.
Anyone please help me resolve this issue, I've been trying to fix this problem for nearly a whole day now... I haven't even slept because this is the first time I've had multiple BSOD and it's really bothering me...
I will attach my .dmp file and the screenshot of the BSOD message.
Thank you guys very much in advance!
Hello everyone!
I am pretty new here and I don't really know where to post this, please forgive me.
Recently, I've been having BSOD every time I put my laptop into sleep mod and turning it back on.
I've never had BSOD before except when I am playing CPU intensive games (really rare though.)
I got frustrated and I tried to catch the culprit, so I tried to uninstall my recently installed programs and I put the laptop into sleep mode and turn it back on, then another BSOD.
I've also tried to do a system restore, luckily the BSOD stopped when I put my laptop into sleep mode again for about 2 hours and just right now, I plugged in my ethernet cable and I received the exact BSOD message from the BSOD from sleep mode. It's been 15 hours since the problems persisted and it's making me crazy.
I think the cause of this is either my internet drivers or something.
Anyone please help me resolve this issue, I've been trying to fix this problem for nearly a whole day now... I haven't even slept because this is the first time I've had multiple BSOD and it's really bothering me...

I will attach my .dmp file and the screenshot of the BSOD message.
Thank you guys very much in advance!
Last edited:
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HP
- OS
- Windows 7 Home Premium 64bit
- CPU
- AMD A8-3500M, Llano 32nm Technology
- Motherboard
- Hewlett-Packard 358B (Socket FS1)
- Memory
- 4.00GB DDR3 @ 665MHz (9-9-9-24)
- Graphics Card(s)
- Generic PnP Monitor (1366x768@60Hz) 512MB ATI AMD Radeon HD
- Hard Drives
- 465GB Western Digital WDC WD50 00BPVT-60HXZT3 SATA Disk Device (SATA)
7GB PNY USB 2.0 FD USB Device (USB)
- Antivirus
- AVG, Malwarebytes Anti-Malware
- Browser
- Google Chrome