BSOD when waking up from sleep

watertown16

New member
Local time
4:54 PM
Messages
5
Hello everybody,
I just got a new laptop, an Acer Aspire E5-571-509R, and this is my second one I returned the old one thinking the bsod meant it had a dead ram stick, so I got a new one and im having the same problem when I wake up from sleep and a couple times it wasn't from sleep. Upon getting the laptop each time I got 4gb extra of crucial notebook memory and a 128gb sandisk ultra plus ssd. I have drivers for everything and the ssd drivers are up to date as well. I don't know why it keeps crashing.
Here is the error that I got from bluescreenview

090314-5148-01.dmp 9/3/2014 7:33:41 PM CRITICAL_OBJECT_TERMINATION 0x000000f4 00000000`00000003 fffffa80`07fa5060 fffffa80`07fa5340 fffff800`02f7c270 ntoskrnl.exe ntoskrnl.exe+75bc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.18409 (win7sp1_gdr.140303-2144) x64 ntoskrnl.exe+75bc0 C:\Windows\Minidump\090314-5148-01.dmp 4 15 7601 281,272 9/3/2014 7:34:29 PM

Any help would be greatly appreciated
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5 4210U8gb, 4gb crucial, 4gb that came with the laptopIntel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x64
CPU
Intel Core i5 4210U
Memory
8gb, 4gb crucial, 4gb that came with the laptop
Graphics Card(s)
Intel
Hard Drives
Sandisk Ultra Plus 128gb

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I ran the program and got the file
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5 4210U8gb, 4gb crucial, 4gb that came with the laptopIntel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x64
CPU
Intel Core i5 4210U
Memory
8gb, 4gb crucial, 4gb that came with the laptop
Graphics Card(s)
Intel
Hard Drives
Sandisk Ultra Plus 128gb

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
I changed my power settings and no new firmware was available, and I tested to see if it would wake from sleep but when i click on my profile(only profile) it freezes for a second then still blue screens and restarts
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5 4210U8gb, 4gb crucial, 4gb that came with the laptopIntel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x64
CPU
Intel Core i5 4210U
Memory
8gb, 4gb crucial, 4gb that came with the laptop
Graphics Card(s)
Intel
Hard Drives
Sandisk Ultra Plus 128gb
I changed my power settings and no new firmware was available, and I tested to see if it would wake from sleep but when i click on my profile(only profile) it freezes for a second then still blue screens and restarts
Can you upload the new data?
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Ok I just got the new data
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5 4210U8gb, 4gb crucial, 4gb that came with the laptopIntel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x64
CPU
Intel Core i5 4210U
Memory
8gb, 4gb crucial, 4gb that came with the laptop
Graphics Card(s)
Intel
Hard Drives
Sandisk Ultra Plus 128gb

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
ssd data screenshot and I don't have any viruses, I ran the programs you recommended and they said I don't have any viruses, I ran Anti-rootkit utility TDSSKiller, and Windows Defender Offline and nothing.

I do appreciate what you are doing,
thank you
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Intel Core i5 4210U8gb, 4gb crucial, 4gb that came with the laptopIntel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer
OS
Windows 7 Ultimate x64
CPU
Intel Core i5 4210U
Memory
8gb, 4gb crucial, 4gb that came with the laptop
Graphics Card(s)
Intel
Hard Drives
Sandisk Ultra Plus 128gb
Back
Top