BSOD While burning a disk (assuming it wasnt the cause however)

timeless

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As the subject states l was burning a disk and for some reason just before it finished (annoyingly) l had a BSOD..

now this isnt the first time l have experienced BSODs from the laptop, however the last ones l posted for help with were related to my video card which l updated the drivers of and it has been quite a while since l received my last BSOD until today, but unlike the last time there wasnt a mention of anything related to my graphics.. and what usually caused it before was when l viewed things like youtube.


l have run the DM Logging tool and have attached it to this thread, hopefully it will help provide an answer as to why l have had another BSOD.


l will however note something l have noticed between two different sets of hardware and windows 7 installations.. lve been getting random explorer crashes on both my PC and laptop (my PC doesnt bother me as much because l guess my 32GB of ram means explorer starts up quite quickly, but my laptop isnt so pokey when it happens with its 4GB), but l have been told by a few of my friends who have said the same thing happens to them over the past year or so since support is starting to taper off from Win7 as an OS, while l dont think its related to the problem l just thought it was worth mentioning seeing as l did get an explorer crash before and after the BSOD.

as always, appreciate all the advice and help members here have provided past in past and present topics.
 

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Hello again mate now there is no BSOD dump sin the link and msinfo shows no problems devices so can you retry sending the BSOD stuff - if you are using CCleaner or Disk cleanup the dumps might have been lost so don't use either after the next BSOD.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
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Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
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ADSL2+
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One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
thats strange, because l never ran it until after l received the BSOD.. unlike the previous ones l had (the last time l submitted a thread regarding one) there was no files mentioning any specific file, but what l do remember is the BSOD said something along the lines of something was looping in a way that it would never finish..

on an unrelated note tho, wish every time l came here wasnt because l had a problem lol..
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional (64bit)
CPU
Intel i5 4440 3.10ghz
Motherboard
Gigabyte GA-H97M-D3H
Memory
Corsair 32GB (4x8GB) DDR3 1600MHz Vengeance Memory Kit 1.5V
Graphics Card(s)
Intel Graphics 4600 (on board)
Sound Card
External Creative Soundblaster
Monitor(s) Displays
32" TV
Screen Resolution
1360*768
Hard Drives
Kingston SSDNow UV400 240GB 2.5inch SATAIII SSD
1 1TB WD WD10EADS
3 1TB WD WD10EZEX
PSU
Coolermaster GM-Series 550W Semi Modular
Case
Aerocool X-Predator X1 Devil Red
Cooling
5x 120mil (Arctic F12)
Keyboard
Microsoft Curve 2000 v1
Mouse
Trust MaxTrack Mini Mouse - 6 button(s) - wired - USB
Internet Speed
34Meg
Antivirus
Bitdefender 2017
Browser
Firefox
Ok look coming her with problems is what it is all about - had quite few myself lately.

Will have a look through what there is but not promising anything because there is stuff in those other reports I don't fully understand.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
it it helps, the file was created on the day of the BSOD ld say within an hour or two of it happening.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional (64bit)
CPU
Intel i5 4440 3.10ghz
Motherboard
Gigabyte GA-H97M-D3H
Memory
Corsair 32GB (4x8GB) DDR3 1600MHz Vengeance Memory Kit 1.5V
Graphics Card(s)
Intel Graphics 4600 (on board)
Sound Card
External Creative Soundblaster
Monitor(s) Displays
32" TV
Screen Resolution
1360*768
Hard Drives
Kingston SSDNow UV400 240GB 2.5inch SATAIII SSD
1 1TB WD WD10EADS
3 1TB WD WD10EZEX
PSU
Coolermaster GM-Series 550W Semi Modular
Case
Aerocool X-Predator X1 Devil Red
Cooling
5x 120mil (Arctic F12)
Keyboard
Microsoft Curve 2000 v1
Mouse
Trust MaxTrack Mini Mouse - 6 button(s) - wired - USB
Internet Speed
34Meg
Antivirus
Bitdefender 2017
Browser
Firefox
Ok well don't know what happened there and I have read through those files that make some sort of sense to me and your original post.
Now it seems to me the common thread between the machines is Windows Explorer (and by the by what is the laptop model) and not wanting to sound overly simplistic I would be running these because some searches have come up with Explorer stuff being corrupted either from within or via the net.
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2
NB Some say SFC best run for about three runs
SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)

On a slightly different tack I read recently Firefox has not been able to keep up the pace of some other browsers so have you tried any of the others?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
the laptop is a HP 255 G3, and l have run quite a few of the apps over the past few weeks (havent used my laptop more than two or three times, only time lve dont anything on the net with it was downloading updates).

tho lm still confused as to why both my PC and laptop have occasional explorer crashes.. makes no sense considering there two different pieces of hardware, the only thing thats the same is a few pieces of software which never caused issues before.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional (64bit)
CPU
Intel i5 4440 3.10ghz
Motherboard
Gigabyte GA-H97M-D3H
Memory
Corsair 32GB (4x8GB) DDR3 1600MHz Vengeance Memory Kit 1.5V
Graphics Card(s)
Intel Graphics 4600 (on board)
Sound Card
External Creative Soundblaster
Monitor(s) Displays
32" TV
Screen Resolution
1360*768
Hard Drives
Kingston SSDNow UV400 240GB 2.5inch SATAIII SSD
1 1TB WD WD10EADS
3 1TB WD WD10EZEX
PSU
Coolermaster GM-Series 550W Semi Modular
Case
Aerocool X-Predator X1 Devil Red
Cooling
5x 120mil (Arctic F12)
Keyboard
Microsoft Curve 2000 v1
Mouse
Trust MaxTrack Mini Mouse - 6 button(s) - wired - USB
Internet Speed
34Meg
Antivirus
Bitdefender 2017
Browser
Firefox
Yes that is the confusing thing one would think one might be affected like that but both??

Look if you don't use that laptop that much why not try a system restore because as you say the only thing you have basically been doing is updating on it and I am guessing an update maybe the problem/s.

Now as general rule on my 7 machines I only ever update security and anything to do with .NET stuff. So I think it is worth a try.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
generally l do my burning on the laptop and over the summer tend to use my laptop more while let my system rest, l always tend to find my room gets way too hot with a PC on as much as mine is..

but next crash l'll try another DM dump if it happens again, though l am contemplating putting some money by for a possible upgrade.. maybe by summer l might have enough by for something interesting.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional (64bit)
CPU
Intel i5 4440 3.10ghz
Motherboard
Gigabyte GA-H97M-D3H
Memory
Corsair 32GB (4x8GB) DDR3 1600MHz Vengeance Memory Kit 1.5V
Graphics Card(s)
Intel Graphics 4600 (on board)
Sound Card
External Creative Soundblaster
Monitor(s) Displays
32" TV
Screen Resolution
1360*768
Hard Drives
Kingston SSDNow UV400 240GB 2.5inch SATAIII SSD
1 1TB WD WD10EADS
3 1TB WD WD10EZEX
PSU
Coolermaster GM-Series 550W Semi Modular
Case
Aerocool X-Predator X1 Devil Red
Cooling
5x 120mil (Arctic F12)
Keyboard
Microsoft Curve 2000 v1
Mouse
Trust MaxTrack Mini Mouse - 6 button(s) - wired - USB
Internet Speed
34Meg
Antivirus
Bitdefender 2017
Browser
Firefox
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