Hi,
My computer is 99% used for my freelance job, so mostly office use. I experience random crashes, which sometimes show me BSOD screens, and other times, the PC just reboots without any warning (and no BSOD indication; all I see in the Windows events is a few critial/errors events leading to nothing special).
BSOD issues never seem to point to the same source, so I'm rather lost.
Yesterday, I had 3 BSOD within 24 hours (IRQL_NOT_LESS_OR_EQUAL twice and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED).
What I do notice is that crashes seem to happen more frequently while my PC is doing a full backup (once a week) with StorageCraft ShadowProtect. I did reach the company, and they went through several diagnostics, but their software doesn't seem to be the culprit.
Now, before considering reformatting (which would be the very last step, as I have loads of data, and it is a big hassle to reinstall everything), I'd like your help and see if I can fix the issues first...
Please find the log in attachment. If anyone can give me some hint, so I know where to check, that'd be amazing!
My computer is 99% used for my freelance job, so mostly office use. I experience random crashes, which sometimes show me BSOD screens, and other times, the PC just reboots without any warning (and no BSOD indication; all I see in the Windows events is a few critial/errors events leading to nothing special).
BSOD issues never seem to point to the same source, so I'm rather lost.
Yesterday, I had 3 BSOD within 24 hours (IRQL_NOT_LESS_OR_EQUAL twice and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED).
What I do notice is that crashes seem to happen more frequently while my PC is doing a full backup (once a week) with StorageCraft ShadowProtect. I did reach the company, and they went through several diagnostics, but their software doesn't seem to be the culprit.
Now, before considering reformatting (which would be the very last step, as I have loads of data, and it is a big hassle to reinstall everything), I'd like your help and see if I can fix the issues first...
Please find the log in attachment. If anyone can give me some hint, so I know where to check, that'd be amazing!
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- Win 7 Pro 64
- CPU
- Intel i7-3770K 3.50 GHz
- Motherboard
- ASUS P8H77-V LE
- Memory
- 16 GB
- Graphics Card(s)
- Sapphire HD 7850 2G GDDR5 11200-07-20G
- Sound Card
- graphic card
- Monitor(s) Displays
- Acer G276HL; Samsung B2430HD; Samsung S23B300
- Screen Resolution
- 1920x1080 (extended desktop on the 3 monitors)
- Hard Drives
- Samsung SSD 840 series 250GB
OCZ-VERTEX3 120GB
WDC WD1002FAEX-00Y9A0 1TB
WDC WD1002FAEX-00Z3A0 1TB
External WD Mybook 2TB (network)
- PSU
- Corsair TX650
- Case
- No name
- Cooling
- 5 fans on the case, CoolerMaster Masterair Pro 4 on the CPU
- Keyboard
- Microsoft wireless keyboard 700 v2.0
- Mouse
- Logitech M500
- Internet Speed
- 60 Mbps
- Antivirus
- Kaspersky Total Security 2017
- Browser
- Chrome 64-bit
- Other Info
- StarTech PCI420USB (USB ports)
Asix NetMOS NM9735 (serial ports)