BSOD while gaming, error 0x116, dxgkrnl.sys dxgkrnl.sys+5d134 fffff880

Korey

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Hey, thanks in advance for taking the time to help me.

For the past couple months I've been blue screening. I've tried a plethora of options and have finally given up and am asking for some assistance online.

Information on Crashes:
•Only occurs while gaming
•Computer black screens. If on a Skype call other parties can continue to interact with me for roughly 10 seconds before the computer restarts.
•Occasionally loud glitch sounds will occur.
UPDATE #1:
•One recent crash where the system crashed and the monitor could not receive signal. Turning the computer off and on again resolved the issue.


Attempted fixes so far:
•Reformatted my hard drive to factory settings twice (no effect).
•Rolled back graphics drivers to default, tried earlier version of drivers, updated drivers, etc. (no effect)
•Changed graphics cards: I originally had a NVIDIA® GeForce® GTX 760 Ti and the problem still persists with my current gtx 960.
•Ran memtest for 22 passes (this took nearly two days!). No fails.
•Ran chkdsk three times. No bad sectors
•Cleaned my computer so many times.
UPDATE #1:
•Reseated the memory and cleaned all components once again.

Attached files:
SevenForums BSOD file.

Thank you for the help and let me know what else I need to do.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium SP1Intel core i7-3770 @ 3.4 GHz8gb DDR3NDIVIDA GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware x51 Andromeda r5
OS
Windows 7 Home Premium SP1
CPU
Intel core i7-3770 @ 3.4 GHz
Motherboard
Alienware 06G6JW
Memory
8gb DDR3
Graphics Card(s)
NDIVIDA GeForce GTX 960
Antivirus
Panda
Browser
Chrome
Today it crashed while playing League of Legends. Once it restarted the computer successfully booted and went to login screen but the monitor failed to display anything (I could tell it got to login screen because the headphones made the Windows noise). I happened to have GTtemp on at the time and the last few log entries hover around 67-69. I did not notice a single 70 or above. Upon restarting the system the problem vanished.

In other news I reseated the memory this morning but I am doubtful of it being a viable solution to these problems.
 

My Computer My Computer

At a glance

Windows 7 Home Premium SP1Intel core i7-3770 @ 3.4 GHz8gb DDR3NDIVIDA GeForce GTX 960
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware x51 Andromeda r5
OS
Windows 7 Home Premium SP1
CPU
Intel core i7-3770 @ 3.4 GHz
Motherboard
Alienware 06G6JW
Memory
8gb DDR3
Graphics Card(s)
NDIVIDA GeForce GTX 960
Antivirus
Panda
Browser
Chrome
A 0x116 is a VIDEO_TDR_ERROR (Timeout Detection Recovery), this can be down to drivers, overheating, a bad card or power to the card among other things. As you've tried multiple drivers and two different cards I'd suspect the PCI-e slot on the motherboard or the PSU. Do you know which motherboard and PSU you have fitted? Have you been performing clean installations of your GPU drivers?
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
In addition to what Boozad is asking mate you might want to run this form my little ditty
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section with VBATT is a dead give away you are in the section for the rail voltages.
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
See this for the rail voltage info
http://www.tomshardware.com/reviews/power-supply-specifications-atx-reference,3061.html (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device. See pic for example.
 

My Computer My Computer

At a glance

Desk1 7 Home Prem / Desk2 10 Pro / Main lap A...Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i...Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop...Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
Edited
 
Last edited:

My Computer My Computer

At a glance

Windows 8.1 x64
Computer type
PC/Desktop
OS
Windows 8.1 x64
ginko go and start a thread about your problem here BSOD Crashes and Debugging - Windows 8 Forums and please do not jump into somebody's thread where we're trying to help them get their system back up and running.

Offtopic: I posted here because the OP have the same problem like me so OS doesn't matter at all.

Wrong. We have a dedicated forum for Windows 8 so it matters a lot, which you'd know if you'd read http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
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