Solved BSOD while using/opening Google Chrome

Lightbringer

New member
Local time
12:09 PM
Messages
3
I just recently had my laptop motherboard replaced, the BSOD occurs mostly when using google chrome or when google chrome reopens my last session containing 3 or more tabs.
If someone has the time, can you please check my minidump file for the reason why the BSOD occurs. Any help would be much appreciated.
 

My Computer

OS
Windows 7 Ultimate 32bit
Hello there!

Seems like it's your Realtek RTL8187S PCIE NDIS Driver that's causing the system to crash please download a new version from Realtek and remove the older one and reinstall it.


BSOD BUGCHECK SUMMARY
Code:
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Oct 15 00:56:32.162 2012 (UTC + 5:30)
System Uptime: 0 days 0:04:30.596
BugCheck C2, {7, 1097, 82b73bc4, 82b73ba4}
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
Probably caused by : RTL8187Se.sys ( RTL8187Se+a50d )
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Mon Oct 15 00:51:04.160 2012 (UTC + 5:30)
System Uptime: 0 days 1:16:31.594
BugCheck C2, {7, 1097, 8af79c24, 8af79c04}
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
Probably caused by : RTL8187Se.sys ( RTL8187Se+a50d )
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Debug session time: Fri Oct 12 14:22:40.823 2012 (UTC + 5:30)
System Uptime: 0 days 2:53:37.257
BugCheck C2, {7, 1097, 8078ae94, 8078ae74}
*** WARNING: Unable to verify timestamp for RTL8187Se.sys
*** ERROR: Module load completed but symbols could not be loaded for RTL8187Se.sys
Probably caused by : RTL8187Se.sys ( RTL8187Se+a50d )
BUGCHECK_STR:  0xc2_7
PROCESS_NAME:  chrome.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


[FONT=Lucida Console][SIZE=2][COLOR=#000033][U]End of analysis[/U][/COLOR][/SIZE][/FONT]
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Thanks for the quick reply Capt.Jack Sparrow.
I have removed and re-installed the driver and for the first test I opened google chrome with a last session of multiple tabs, a BSOD didn't occur, and up to now so far so good. :)
I'll give it a few days and if all is well I will confirm that the fix worked.
Thanks again for looking into my problem and fixing it hopefully.
 

My Computer

OS
Windows 7 Ultimate 32bit
Thanks for the quick reply Capt.Jack Sparrow.
I have removed and re-installed the driver and for the first test I opened google chrome with a last session of multiple tabs, a BSOD didn't occur, and up to now so far so good. :)
I'll give it a few days and if all is well I will confirm that the fix worked.
Thanks again for looking into my problem and fixing it hopefully.

I'm glad you got it working. Report back the results :)
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Well maybe it's safe to say that the fix worked.. :)
No more BSOD occurring.
Thanks again for looking into my problem Capt. Jack Sparrow .
 

My Computer

OS
Windows 7 Ultimate 32bit
Well maybe it's safe to say that the fix worked.. :)
No more BSOD occurring.
Thanks again for looking into my problem Capt. Jack Sparrow .

No problem. Glad it's working.
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hi Capt Jack ,
I have been facing this problem for few months now and now it has become more frequent , my machine hangs or I get BSOD while using chrome.
I'd be grateful if you can help me resolve this issue .
Attaching the complete file dump from SF diagnostic tool.

Much Thanks
Manideep
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Premium 64 Bit
CPU
i7
Memory
4 GB
Graphics Card(s)
GTX 460M
Hard Drives
500 GB
Antivirus
Kaspersky 2013
Browser
CHrome
BSOD while using Google chrome

Hi Folks,

I have been facing this problem for few months now and now it has become more frequent , my machine hangs or I get BSOD while using chrome.
I also receive this message frequently "A clock interrupt was not received on a secondary processor"

I'd be grateful if you can help me resolve this issue .
Attaching the complete file dump from SF diagnostic tool.
Surprisingly I don't see any recent dumps the latest dump is of 12172013, while my machine has been crashing more recently.
Copied the dump from C:\Windows\minidump.

Much Thanks
Manideep
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Alienware
OS
Windows 7 Premium 64 Bit
CPU
i7
Memory
4 GB
Graphics Card(s)
GTX 460M
Hard Drives
500 GB
Antivirus
Kaspersky 2013
Browser
CHrome
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