BSOD Window 7 64bit -

kerryking

New member
Local time
5:34 AM
Messages
13
I did run whocrashed software and i found ntoskrnl.exe causing problems.
I posted back in few months ago, about gaming got BSOD and found out that the Razer DeathAdder Driver issue was the causes of problems. So i decided to uninstall the driver, and it works fine. Today i got myself another mouse Roccat Kone. As usual it runs perfect without the driver. After i install the driver and restart, BSOD straightway right after a few sec in window. I updated most of my drivers. I guess it wasnt the mouse driver issue. I tested the Roccat Kone in my bro pc(Win7 64bit) it runs perfect with driver. Attached the dump file.

Pls pls look into it. I am really frustrated as the 2 gaming mouse is seriously wasted without the driver. :cry:

Thank
 

My Computer

OS
Window 7 Ultimate 64bit
CPU
E8500
Motherboard
Asus Commando P965
Memory
2 x 2gb G.Skill PI Black
Graphics Card(s)
Galaxy Tri Fan GTX 260+ OC
Sound Card
Asus SupremeFX
Monitor(s) Displays
Samsung 2232 BW
Hard Drives
Samsung F3 1TB
WD 640gb Cavier Blue
Seagate 320gb and 160gb
PSU
FSP Epsilon 700w
Case
CM Haf 932
Cooling
TRUE
Keyboard
Logitech G110
Mouse
DeathAdder Refresh / Roccat Kone
I did run whocrashed software and i found ntoskrnl.exe causing problems.
I posted back in few months ago, about gaming got BSOD and found out that the Razer DeathAdder Driver issue was the causes of problems. So i decided to uninstall the driver, and it works fine. Today i got myself another mouse Roccat Kone. As usual it runs perfect without the driver. After i install the driver and restart, BSOD straightway right after a few sec in window. I updated most of my drivers. I guess it wasnt the mouse driver issue. I tested the Roccat Kone in my bro pc(Win7 64bit) it runs perfect with driver. Attached the dump file.

Pls pls look into it. I am really frustrated as the 2 gaming mouse is seriously wasted without the driver. :cry:

Thank

Hello Welcome to SF,

The Dump file is pointing to Kone.sys with description ROCCAT Kone Gaming Mouse Driver is a driver file from company ROCCAT Ltd belonging to product ROCCAT Kone Gaming Mouse. Check with them and make sure the Driver is compatiable with Windows 7 becasue the Driver is dated 2008.

Code:
PAGE_FAULT_BEYOND_END_OF_ALLOCATION (cd)
N bytes of memory was allocated and more than N bytes are being referenced.
This cannot be protected by try-except.
When possible, the guilty driver's name (Unicode string) is printed on
the bugcheck screen and saved in KiBugCheckDriver.
Arguments:
Arg1: fffff9801dd31000, memory referenced
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation
Arg3: fffff80002a7dd05, if non-zero, the address which referenced memory.
Arg4: 0000000000000000, Mm internal code.
Debugging Details:
------------------

Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cbd0e0
 fffff9801dd31000 
FAULTING_IP: 
nt!memcpy+c5
fffff800`02a7dd05 488b440af0      mov     rax,qword ptr [rdx+rcx-10h]
MM_INTERNAL_CODE:  0
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xCD
PROCESS_NAME:  KoneHID.EXE
CURRENT_IRQL:  1
IRP_ADDRESS:  fffff9801bb54f3b
TRAP_FRAME:  fffff8800784a440 -- (.trap 0xfffff8800784a440)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=000000000018fb70
rdx=fffff9801dba14a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a7dd05 rsp=fffff8800784a5d8 rbp=00000000a000000c
 r8=00000000000003e8  r9=0000000000000001 r10=d30d530000000000
r11=000000000018f790 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nt!memcpy+0xc5:
fffff800`02a7dd05 488b440af0      mov     rax,qword ptr [rdx+rcx-10h] ds:2600:fffff980`1dd31000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80002b061e4 to fffff80002a86f00
STACK_TEXT:  
fffff880`0784a2d8 fffff800`02b061e4 : 00000000`00000050 fffff980`1dd31000 00000000`00000000 fffff880`0784a440 : nt!KeBugCheckEx
fffff880`0784a2e0 fffff800`02a84fee : 00000000`00000000 fffff980`1bb54ee0 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x42907
fffff880`0784a440 fffff800`02a7dd05 : fffff800`02aa6543 00000000`00000000 fffff980`1bb54fb0 fffff980`02654ee0 : nt!KiPageFault+0x16e
fffff880`0784a5d8 fffff800`02aa6543 : 00000000`00000000 fffff980`1bb54fb0 fffff980`02654ee0 fffffa80`07e54010 : nt!memcpy+0xc5
fffff880`0784a5e0 fffff800`02a898cd : fffff980`1bb54fb3 fffff800`00000001 00000000`00000001 fffff880`00000005 : nt!IopCompleteRequest+0x5a3
fffff880`0784a6b0 fffff800`02f2619f : fffff980`1bb54ee0 00000000`00000000 fffffa80`06107000 00000000`00000000 : nt!IopfCompleteRequest+0x75d
fffff880`0784a790 fffff880`074c91eb : 00000000`00000400 00000000`00000001 00000000`00000000 fffffa80`06107010 : nt!IovCompleteRequest+0x19f
fffff880`0784a860 00000000`00000400 : 00000000`00000001 00000000`00000000 fffffa80`06107010 00000000`00000000 : Kone+0x21eb
fffff880`0784a868 00000000`00000001 : 00000000`00000000 fffffa80`06107010 00000000`00000000 00000000`00000000 : 0x400
fffff880`0784a870 00000000`00000000 : fffffa80`06107010 00000000`00000000 00000000`00000000 00000000`00000000 : 0x1

STACK_COMMAND:  kb
FOLLOWUP_IP: 
Kone+21eb
fffff880`074c91eb ??              ???
SYMBOL_STACK_INDEX:  7
SYMBOL_NAME:  Kone+21eb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: Kone
IMAGE_NAME:  Kone.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4940b9b4
FAILURE_BUCKET_ID:  X64_0xCD_Kone+21eb
BUCKET_ID:  X64_0xCD_Kone+21eb

Hope this helps,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hmm..i checked the driver it say support Win 7 64bit...Tested on the other machine similiar OS able to run the driver perfectly.

Update : ok i tested the latest driver downloaded Roccat site. Same things happen..BSOD
 
Last edited:

My Computer

OS
Window 7 Ultimate 64bit
CPU
E8500
Motherboard
Asus Commando P965
Memory
2 x 2gb G.Skill PI Black
Graphics Card(s)
Galaxy Tri Fan GTX 260+ OC
Sound Card
Asus SupremeFX
Monitor(s) Displays
Samsung 2232 BW
Hard Drives
Samsung F3 1TB
WD 640gb Cavier Blue
Seagate 320gb and 160gb
PSU
FSP Epsilon 700w
Case
CM Haf 932
Cooling
TRUE
Keyboard
Logitech G110
Mouse
DeathAdder Refresh / Roccat Kone
any help?
 

My Computer

OS
Window 7 Ultimate 64bit
CPU
E8500
Motherboard
Asus Commando P965
Memory
2 x 2gb G.Skill PI Black
Graphics Card(s)
Galaxy Tri Fan GTX 260+ OC
Sound Card
Asus SupremeFX
Monitor(s) Displays
Samsung 2232 BW
Hard Drives
Samsung F3 1TB
WD 640gb Cavier Blue
Seagate 320gb and 160gb
PSU
FSP Epsilon 700w
Case
CM Haf 932
Cooling
TRUE
Keyboard
Logitech G110
Mouse
DeathAdder Refresh / Roccat Kone
Hmm..i checked the driver it say support Win 7 64bit...Tested on the other machine similiar OS able to run the driver perfectly.

Update : ok i tested the latest driver downloaded Roccat site. Same things happen..BSOD

Maybe its the port that your connecting to has a problem did you try with different port ??

- Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
i did try swap a few usb port around..still bsod..
 
Last edited:

My Computer

OS
Window 7 Ultimate 64bit
CPU
E8500
Motherboard
Asus Commando P965
Memory
2 x 2gb G.Skill PI Black
Graphics Card(s)
Galaxy Tri Fan GTX 260+ OC
Sound Card
Asus SupremeFX
Monitor(s) Displays
Samsung 2232 BW
Hard Drives
Samsung F3 1TB
WD 640gb Cavier Blue
Seagate 320gb and 160gb
PSU
FSP Epsilon 700w
Case
CM Haf 932
Cooling
TRUE
Keyboard
Logitech G110
Mouse
DeathAdder Refresh / Roccat Kone
Anybody facing such similiar issue?
 

My Computer

OS
Window 7 Ultimate 64bit
CPU
E8500
Motherboard
Asus Commando P965
Memory
2 x 2gb G.Skill PI Black
Graphics Card(s)
Galaxy Tri Fan GTX 260+ OC
Sound Card
Asus SupremeFX
Monitor(s) Displays
Samsung 2232 BW
Hard Drives
Samsung F3 1TB
WD 640gb Cavier Blue
Seagate 320gb and 160gb
PSU
FSP Epsilon 700w
Case
CM Haf 932
Cooling
TRUE
Keyboard
Logitech G110
Mouse
DeathAdder Refresh / Roccat Kone
Bump!:cry:
 

My Computer

OS
Window 7 Ultimate 64bit
CPU
E8500
Motherboard
Asus Commando P965
Memory
2 x 2gb G.Skill PI Black
Graphics Card(s)
Galaxy Tri Fan GTX 260+ OC
Sound Card
Asus SupremeFX
Monitor(s) Displays
Samsung 2232 BW
Hard Drives
Samsung F3 1TB
WD 640gb Cavier Blue
Seagate 320gb and 160gb
PSU
FSP Epsilon 700w
Case
CM Haf 932
Cooling
TRUE
Keyboard
Logitech G110
Mouse
DeathAdder Refresh / Roccat Kone
I'm seeing these BSOD's pointing to problems with some .sys files.

Run an elevated command prompt and use the following command. sfc /scannow.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
Ok i run the sfc..seems like no issue
"Window Resource Protection did not find any integrity violation"
 

My Computer

OS
Window 7 Ultimate 64bit
CPU
E8500
Motherboard
Asus Commando P965
Memory
2 x 2gb G.Skill PI Black
Graphics Card(s)
Galaxy Tri Fan GTX 260+ OC
Sound Card
Asus SupremeFX
Monitor(s) Displays
Samsung 2232 BW
Hard Drives
Samsung F3 1TB
WD 640gb Cavier Blue
Seagate 320gb and 160gb
PSU
FSP Epsilon 700w
Case
CM Haf 932
Cooling
TRUE
Keyboard
Logitech G110
Mouse
DeathAdder Refresh / Roccat Kone

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hi Captain, i run the verifier for the first with KONE.SYS and some other existing drivers. After restart a few second loading in the window, BSOD happen. I did check the Kone.sys (latest one is still dated 2008) i assume is not faulty as it runs well in my bro's Win 7 64bits. i did run the 2nd time Verifier without kone.sys, nothings happens(no bsod). I did try deleting the kone.sys and let replace it by itself when i plug the Kone mouse into USB port. Right after driver loaded, BSOD. Was it my hardware faulty or the drivers doesnt like my hardwares?

Thanks again Captain, hope u have other solutions for it.:)
 

My Computer

OS
Window 7 Ultimate 64bit
CPU
E8500
Motherboard
Asus Commando P965
Memory
2 x 2gb G.Skill PI Black
Graphics Card(s)
Galaxy Tri Fan GTX 260+ OC
Sound Card
Asus SupremeFX
Monitor(s) Displays
Samsung 2232 BW
Hard Drives
Samsung F3 1TB
WD 640gb Cavier Blue
Seagate 320gb and 160gb
PSU
FSP Epsilon 700w
Case
CM Haf 932
Cooling
TRUE
Keyboard
Logitech G110
Mouse
DeathAdder Refresh / Roccat Kone
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