BSOD - Windows 7 - 0x00000124 Error - Hardware Exception Error

arvindrkrishnen

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Local time
10:23 AM
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1
Team,

I have Lenevo T450 Laptop - Intel Core i5-5200 CPU @ 2.20 GHz, with 8 GB RAM and I have been getting BSOD often. Additional configuration are given below:

Motherboard: ACPI\PNP0C02
HDD: SCSI

I have already ran Windows Memory Diagnostics and no issues have been detected.

I have ran CHKDSK and no hard disk issues have been found.

The BIOS configuration is default and no overclocking or changes in configuration are made.

I have used the BlueScreenView software as well to analyze the reasons and the output along with the Dump File & System Configuration (SYSDATA) can be accessed at:

dump files

I have looked up various forums for HAL.DLL related issues, I have updated all drivers, Windows 7 is upto date.

My HAL.DLL was last updated on 11/20/2010 - 10:24 PM with file version : 6.1.7601.17514

Please advise what could be an issue here?

Regards,
Arvind
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo T450 - Model # 20BV0005US
OS
Windows 7 - 64 Bit
CPU
Intel Core i5-5200 CPU @ 2.20 GHz
Memory
8 GB RAM
Graphics Card(s)
Intel(R) HD Graphics 5500
Hello and welcome arvindrkrishnen now I suspect you have an issue with the CPU as the dump is showing up what is below and is indicative of something amiss with the CPU

Code:
[COLOR="Red"]BugCheck 124[/COLOR],

So could you let us know what the temp is on the CPU please use this to check Speccy - Free Download - Piriform or you can check in the BIOS too but the Speccy is probably good enough.

Having said this have you checked to see if the inside of the machine is clean and reasonably free from dust and crud??

Now the Windows memory test is not that good mate and the only one we recommend is linked in this
MEMTEST
Now to make absolutely we are on the same page the memtest linked here is the*only*one we recommend and it MUST be run for at least 8 passes or you may as well not bother. It is rather lengthy and best left for a downtime for that machine - overnight is good. Having said that you can stop the test if errors show up while you are around and then it is a matter of tracking down the bad stick of RAM.* RAM - Test with Memtest86+

The hal.sys and PSHED dumps are referenced as Windows updates issues and to be honest that could be just about anything.

Now the chkdsk is fine and did you also run a sfc?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build (new) Desk1 / Asus ROG Win 7 / Desk2 1st build
OS
Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
CPU
Desk1 i5 3750K / Laptop i7 GTX 860M / Desk2 i5 2500
Motherboard
Desk1 Asus P877-V / Desk2 Gigabyte H67 UD3H / Laptop ?
Memory
Desk1 8GB (1866) / Desk2 16GB (1333) / Laptop 8Gb DDR3
Graphics Card(s)
Desk 1& 2NVidia GTX 650 & Laptops on board Intel
Sound Card
Desk 1 & 2 -XONAR DG Realtek High Def audio Laptop
Monitor(s) Displays
Desk 1 Benq HD 2450 / Desk2 Philips 24" / Laptop 17.5"
Screen Resolution
1920x1080 D1 & D2 & Laptop 1
Hard Drives
Desk1 Samsung 120GB 830 SSD
Asus ROG 256GB 850 Pro SSD
Desk2 Samsung 840 256 SSD
Toshiba 120GB EVO
PSU
Desk 1 Corsair HX 1050/ Laptop ? / Desk 2 Corsair HX 650
Case
Desk 1 Cooler HAF XM ? Toshiba laptop / Desk2 Coolermaster
Cooling
Fans on all Desk1 -2 Desk2 - all Coolermasters 5 Laptop ?
Keyboard
Desk 1 MS Sidewinder X6 Desk 2 MS Sidewinder X 4
Mouse
Desk 1&2 - Gigabyte MS 900 gamer - laptop - Logitec wireless
Internet Speed
ADSL2+
Other Info
One other Desktop (tester) and spare Toshba laptop both with SSD's
Running Kaspersky 2016 ISS on all machines config'd identically
Logitec audio stereo systems on each machine (x3)
Canon MG5250MFC
Router/modem TP-Link running WPA2SK
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