BSOD Windows 7 32 bits Plz Help

[VoLtage]

I just upgraded the computer from windows xp 32 bits to windows 7 32 bits.. and while playing Counter Strike: Source, Left 4 Dead or even while on firefox i get BSOD and the following error.



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000004
BCP3: 00000000
BCP4: 9038E7D5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120509-22578-01.dmp
C:\Users\Fotis\AppData\Local\Temp\WER-32406-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


any help will be appreciated thanks

 

[zigzag3143]

I just upgraded the computer from windows xp 32 bits to windows 7 32 bits.. and while playing Counter Strike: Source, Left 4 Dead or even while on firefox i get BSOD and the following error.



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000008
BCP2: 00000004
BCP3: 00000000
BCP4: 9038E7D5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120509-22578-01.dmp
C:\Users\Fotis\AppData\Local\Temp\WER-32406-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


any help will be appreciated thanks

Hi voltage and welcome

Can you use these instructions to find and upload the dmp file created when you had the bsod? here>>>http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thanks and lwt us know if you need help

Ken J+

 

[VoLtage]

this is it? cause i get more errors like this and more of these files keep coming up.. :/ if u need anything else tell me and thanks for talking the time to answer..

 

[torrentg]

Update this driver that caused the bsod:

ptserial ptserial.sys Thu Dec 18 15:00:09 2003

These are also very old and need to be updated:

vmodem vmodem.sys Thu Dec 18 14:59:04 2003
vpctcom vpctcom.sys Thu Dec 18 14:57:23 2003
vvoice vvoice.sys Thu Dec 18 14:59:39 2003
LVUSBSta LVUSBSta.sys Wed Jan 19 14:11:16 2005


I also noticed you have an old video card driver. Visit NVIDIA's site to install the latest one.

 

[jcgriff2]

Hi -

Yes, I agree - and found 7 total -

vpctcom.sys  Thu Dec 18 14:57:23 2003 (3FE206A3)
vmodem.sys   Thu Dec 18 14:59:04 2003 (3FE20708)
vvoice.sys   Thu Dec 18 14:59:39 2003 (3FE2072B)
[COLOR=red]ptserial.sys Thu Dec 18 15:00:09 2003 (3FE20749)[/COLOR]
LVUSBSta.sys Wed Jan 19 14:11:16 2005 (41EEB0D4)
LV561AV.SYS  Wed Jan 19 14:14:37 2005 (41EEB19D)
 
yk62x86.sys  Mon Feb 23 09:44:18 2009 (49A2B642)

The one in the red is listed as the probable cause of the BSOD; the last - Marvel Ykon is fine for n ow, but keep an eye out for an update ti it soon.

jcgriff2

.

 

[VoLtage]

ok thanks guys.. i hope it will end with the video card.. ill install the drivers and reply for the results

 

[VoLtage]

well i dont think its fixed :S just got bsod again... here is the new file that came up with the bsod (this is after i installed the graphics card drivers).

 

[torrentg]

Same as before.

Update this driver that caused the bsod:

ptserial ptserial.sys Thu Dec 18 15:00:09 2003

These are also very old and need to be updated:

vmodem vmodem.sys Thu Dec 18 14:59:04 2003
vpctcom vpctcom.sys Thu Dec 18 14:57:23 2003
vvoice vvoice.sys Thu Dec 18 14:59:39 2003
LVUSBSta LVUSBSta.sys Wed Jan 19 14:11:16 2005

 

[VoLtage]

yea but what is that need updating? ive no idea about these things.. what is that ur telling me to update?

ptserial ptserial.sys Thu Dec 18 15:00:09 2003

 

[torrentg]

It's a driver but I don't know what it is either. You'll have to Google for them and see where the searches take you just like anybody else would have to.

 

[VoLtage]

well i didnt find anything :/ just a bunch of programs that scan and update drivers but nothing worked :S im gonna do a clean install and if i doesnt work i might return to xp again i have no problem with that.. btw thanks all for the help i really didnt expect any and so fast... thanks guys if u have any other suggestions feel free to post ill be checking the post till i return to xp if i do that anyways..

 

[torrentg]

Go to C:\Windows\System32\drivers

and rename it to ptserial.bak

Disable your modem in the device manager.

Then reboot.

---Or, update the driver instead of all that.