BSOD with multiple screens

[p4vz]

Hello, all!

I have an 5 year old Gateway fx laptop with Win 7 x64. I rarely have problems with it and did a clean install about 2-3 years ago.
I have a 2-screen setup at work. My main screen is the laptop screen and the secondary screen connects with a VGA cable.
Recently, I started getting a BSOD when something happens with my dual screen configuration. Here are possible scenarios: I put computer to sleep with 2 screens on, it crashes; I plug in the second screen, it crashes; I unplug the second screen and switch windows, it crashes. It happens almost every time i put it to sleep, but doesn't happen if i simply lock it. Sometimes, however, if I leave it overnight, it will crash at night.
I keep all my drivers up to date with SlimDrivers, but that's about the extent of my upkeep.
Any help is appreciated!

 

[p4vz]

bump

 

[koolkat77]

Allot of important info is missing from your zip, please follow http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html to grab all and upload a new report here.

 

[p4vz]

I blindly followed every step of option one in the link.. What am I missing and how do I add it?

 

[koolkat77]

Just grab all and upload again

 

[p4vz]

done. I also included the report created with SF.

 

[koolkat77]

MSINFO32:

• Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
• Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
• Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

systeminfo:

• Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

 

[koolkat77]

Please update these drivers to their latest version possible.

 

mdmxsdk.sys Tue Jun 20 03:27:26 2006 (449716BE)
Conexant Modem Diagnostic Interface x86 Driver
Driver Reference Table - mdmxsdk.sys

nzxtFltr.sys Thu Jan 24 17:37:08 2008 (47987864)

nzxtFltr.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

lirsgt.sys Tue Jun 17 21:17:08 2008 (4857D574)
part of a Copy Protection platform developed by Tages SA
Driver Reference Table - lirsgt.sys

CAX_CNXT.sys Sat Feb 14 03:19:32 2009 (4995E3E4)
Conexant Modem
Driver Reference Table - CAX_CNXT.sys

CAXHWAZL.sys Sat Feb 14 03:20:54 2009 (4995E436)
Conexant Modem
Driver Reference Table - CAXHWAZL.sys

CAX_DPV.sys Sat Feb 14 03:24:50 2009 (4995E522)
Conexant Modem
Driver Reference Table - CAX_DPV.sys

XAudio64.sys Thu Apr 30 00:21:07 2009 (49F89A93)
Conexant Modem Audio
Driver Reference Table - XAudio64.sys

o2mdx64.sys Thu May 7 07:23:38 2009 (4A02381A)
Memory Card Reader driver by O2Micro
Driver Reference Table - o2mdx64.sys

o2sdx64.sys Thu May 7 07:56:18 2009 (4A023FC2)
Memory Card Reader driver by O2Micro
Driver Reference Table - o2sdx64.sys

iaStor.sys Fri Jun 5 07:53:40 2009 (4A287AA4)
Intel Storage drivers
Driver Reference Table - iaStor.sys

niorbk.dll Mon Jun 15 02:14:57 2009 (4A355A41)
NI Measurement Studio DLL Library
Driver Reference Table - niorbk.dll

CHDRT64.sys Mon Jun 15 23:47:22 2009 (4A36892A)
Conexant High Definition SmartAudio
Driver Reference Table - CHDRT64.sys

PxHlpa64.sys Wed Jun 24 05:16:35 2009 (4A416253)
Sonic CD/DVD driver (used by many different CD/DVD programs)
Driver Reference Table - PxHlpa64.sys

nipbcfk.sys Tue Jul 7 22:22:16 2009 (4A537638)
National Instruments Class Upper Filter Driver
Driver Reference Table - nipbcfk.sys

Uninstall AVG, it contributes to BSOD's. Use Microsoft Security Essentials.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability
compared to other antivirus or internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Make scans with the following:

Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Install all updates including Service Pack ONe:

• Learn how to install Windows 7 Service Pack 1 (SP1)

Please uninstall Daemon Tools. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7.

Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:

• Speccy - System Information - Free Download
• HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Post back results.

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Debug session time: Mon Jul 28 02:26:16.095 2014 (UTC + 6:00)
System Uptime: 0 days 2:19:07.779
BugCheck 3B, {c0000005, fffff800032865fe, fffff8800b6cf0b0, 0}
Probably caused by : cdd.dll ( cdd!DrvAssociateSharedSurface+7b )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
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Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Sun Jul 27 23:47:46.496 2014 (UTC + 6:00)
System Uptime: 2 days 19:41:07.659
BugCheck 3B, {c0000005, fffff96000232945, fffff8800b8a8110, 0}
Probably caused by : win32k.sys ( win32k!MulAssociateSharedSurface+15 )
BUGCHECK_STR:  0x3B
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Fri Jul 25 04:06:46.470 2014 (UTC + 6:00)
System Uptime: 1 days 4:54:08.154
BugCheck 50, {fffff900c4662d08, 0, fffff960002e1ba8, 0}
Probably caused by : win32k.sys ( win32k!SFMLOGICALSURFACE::GetSoSurfaceData+14 )
BUGCHECK_STR:  0x50
PROCESS_NAME:  dwm.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Debug session time: Wed Jul 16 03:58:09.449 2014 (UTC + 6:00)
System Uptime: 1 days 5:30:29.133
BugCheck 9F, {3, fffffa800740d060, fffff80000b9c4d8, fffffa800ee05c60}
Probably caused by : pci.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Debug session time: Wed Jul 18 06:05:42.930 2012 (UTC + 6:00)
System Uptime: 2 days 1:51:04.489
BugCheck 9086, {0, 0, 0, 0}
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Probably caused by : iaStor.sys ( iaStor+2e188 )
BUGCHECK_STR:  0x9086
PROCESS_NAME: NOT FOUND
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
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