Solved BSODs after installing HD 6770

[zigzag3143]

Thanks of for the tip.

I downloaded the latest L1E62x64.sys (29/3/2010) file from the Qualicomm website and updated the ethernet drivers via device manager but noticed the file in the system32/drivers folder was still dated 2009 so I manually copy and pasted it. Keep you posted on any BSOD's. Thanks again.

Good luck

 

[flameboy54]

Not so lucky, got a BSOD last night with tcpip.sys listed as the trigger. Can't remember if this was before or after me replacing L1E62x64.sys with the later 2010 version but I'm pretty sure it was after. Tried running Drive Sweeper to clean out the Athros drivers with no success - only listed "Realtek LAN" as the option. Any suggestions on how to completely wipe the Athros drivers from my system?

 

[zigzag3143]

If you havent run a system file check please do.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

 

[flameboy54]

Doesn't look pretty. I started to download the .iso for SP1 (since I`m getting a 800736B3 error when I try to do it via Win Update) and after it finished it BSOD's at some point (I wasn`t home to witness it). In addition, got the message `Windows Resource Protection found corrupt files but was unable to fix some of them.` when running SFC. Attached is the latest minidump and CBS file.

 

[flameboy54]

Seems like the systems crashing without a BSOD now. I left the house with the computer on and came back with it in sleep mode but started like it was a new boot up. Checked the event viewer and noticed some errors.

Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: kernel32.dll, version: 6.1.7600.16850, time stamp: 0x4e211da0
Exception code: 0xc0000005
Fault offset: 0x0000000000015ff7
Faulting process id: 0x3e8
Faulting application start time: 0x01cd2fe95aff1530
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: b7ebbc94-9bf1-11e1-b040-0026188ab204

Faulting application name: services.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc10e
Faulting module name: kernel32.dll, version: 6.1.7600.16850, time stamp: 0x4e211da0
Exception code: 0xc0000005
Fault offset: 0x0000000000015ff7
Faulting process id: 0x1f8
Faulting application start time: 0x01cd2fe9584f2781
Faulting application path: C:\Windows\system32\services.exe
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: b7eb9584-9bf1-11e1-b040-0026188ab204

Faulting application name: svchost.exe_iphlpsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: kernel32.dll, version: 6.1.7600.16850, time stamp: 0x4e211da0
Exception code: 0xc0000005
Fault offset: 0x0000000000015ff7
Faulting process id: 0x80
Faulting application start time: 0x01cd2fe95b017690
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: b7eb6e74-9bf1-11e1-b040-0026188ab204

Doesn't seem like this is getting any better unfortunately.

 

[zigzag3143]

Seems like the systems crashing without a BSOD now. I left the house with the computer on and came back with it in sleep mode but started like it was a new boot up. Checked the event viewer and noticed some errors.

Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: kernel32.dll, version: 6.1.7600.16850, time stamp: 0x4e211da0
Exception code:[COLOR=Red] 0xc0000005[/COLOR] memory exception
Fault offset: 0x0000000000015ff7
Faulting process id: 0x3e8
Faulting application start time: 0x01cd2fe95aff1530
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: b7ebbc94-9bf1-11e1-b040-0026188ab204

Faulting application name: services.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc10e
Faulting module name: kernel32.dll, version: 6.1.7600.16850, time stamp: 0x4e211da0
Exception code:[COLOR=Red] 0xc0000005[/COLOR] ditto
Fault offset: 0x0000000000015ff7
Faulting process id: 0x1f8
Faulting application start time: 0x01cd2fe9584f2781
Faulting application path: C:\Windows\system32\services.exe
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: b7eb9584-9bf1-11e1-b040-0026188ab204

Faulting application name: svchost.exe_iphlpsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: kernel32.dll, version: 6.1.7600.16850, time stamp: 0x4e211da0
Exception code: [COLOR=Red]0xc0000005[/COLOR] ditto
Fault offset: 0x0000000000015ff7
Faulting process id: 0x80
Faulting application start time: 0x01cd2fe95b017690
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: b7eb6e74-9bf1-11e1-b040-0026188ab204

Doesn't seem like this is getting any better unfortunately.

As you can see still memory exceptions. Still either RAM or a driver. Verifier is the best way to find out which

 

[flameboy54]

A few more minidumps attached along with a perfmon report. BSODs are still happening but seems to be more frequently during high load periods/multitasking. Strangely enough my last crash was just freeze. I rebooted and checked the events and nothing showed up.

 

[flameboy54]

Been trying to download windbg via the sdk but crashed 2 times + one additional crash just before I came home this afternoon. All are attached. *sigh*

 

[flameboy54]

Here's 3 more minidump files. I'm so frustrated removed the 6770 and reverted back to using the on-board video card til I can figure out the root of the problem. Thanks for your help thus far zigzag, much appreciated.

 

[zigzag3143]

Here's 3 more minidump files. I'm so frustrated removed the 6770 and reverted back to using the on-board video card til I can figure out the root of the problem. Thanks for your help thus far zigzag, much appreciated.

Driver verified X2 these were Related to atdcm64a.sys ATI DSM Dynamic Driver from Advanced Micro Devices, Inc. Yours from early 2009. Needs updating and re-installation.

Sorry it took so long.

 

[flameboy54]

I've uninstalled everything related to AMDCatalyst except the drivers. Is there any need to still update the file? Also, Should I leave verifier still enabled?

 

[zigzag3143]

I've uninstalled everything related to AMDCatalyst except the drivers. Is there any need to still update the file? Also, Should I leave verifier still enabled?

No need to update. Yes leave it verified for a bit

 

[flameboy54]

Plugged the 6770 back in and left verifier enabled as suggested. Two latest minidumps attached.

 

[zigzag3143]

Plugged the 6770 back in and left verifier enabled as suggested. Two latest minidumps attached.

These two were verified and related to pool corruption.

 

[flameboy54]

Not sure how to proceed. Please advise.

 

[flameboy54]

More minidumps attached. For the sake of trying, I pulled the "bad" stick of ram (see post #5) out and tested the "good" stick in slots 1 and 2, both crashed.

 

[flameboy54]

Seems like I figured out the issues - bad ram slots in the MB. Moved both sticks to slots 3-4 (completely forgot to test those when running memtest) and the systems been problem for about 24 hours *knock on wood*. Thanks for your help zigzag, very much appreciated.

 

[writhziden]

Thank you for posting back the solution. Let us know if you need anything further.

 

[zigzag3143]

Good job and good luck