Bugcheck 0x0000000a

[winds10]

BSOD 0x0000000a when booting up PC. I haven't had a BSOD in a while and this suddenly just happened. Thanks for looking.

 

[Arc]

fffff801`c742a000 fffff801`c7433000   cpuz136_x64 T (no symbols)           
    Loaded symbol image file: cpuz136_x64.sys
   [COLOR=Red] Image path: \??\C:\Users\esf\AppData\Local\Temp\cpuz136\cpuz136_x64.sys[/COLOR]
    Image name: cpuz136_x64.sys
    Timestamp:        Wed Oct 09 17:44:08 2013 (52554890)
    CheckSum:         000086F1
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

The BSOD reports it is caused by CPUz. That is not very expected. Do you have CPUz installed? Then uninstall it and install a fresh downloaded copy from CPUID's website. CPU-Z CPUID - System & hardware benchmark, monitoring, reporting

But, the fact is, it should not be right path for CPUz.

    Image path: \??\C:\Users\esf\[COLOR=Red]AppData\Local\Temp[/COLOR]\cpuz136\cpuz136_x64.sys

It should not run from temp. So it smells bad. It looks like a malware is trying to disguise under a known name.

Clean up the temp folder. CCleaner is the best deal to do it. Install it and run it.

Then, in order to be sure, scan the system for possible virus infection with the following programs.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Let us know the result.

 

[winds10]

Thank you so much. I will look at CPUz.