Solved Build 7601 - have tried several options but cant get rid of it

[Geoffrey59]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-KTY6P-984MK-YYQPG
Windows Product Key Hash: ZbQumLFv2n1mRsfRIzFwi/Hg80o=
Windows Product ID: 00426-293-3186021-85116
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1310C711-F045-4C39-BD8C-E637797DA2C6}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\admin\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1310C711-F045-4C39-BD8C-E637797DA2C6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-YYQPG</PKey><PID>00426-293-3186021-85116</PID><PIDType>5</PIDType><SID>S-1-5-21-60452389-202207008-545198977</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision WorkStation T7400  </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A01</Version><SMBIOSVersion major="2" minor="5"/><Date>20080131000000.000000+000</Date></BIOS><HWID>2DE83E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B9K    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>271178CA709A586</Val><Hash>4bbNua39hPTDTk12wxyi25OHJHI=</Hash><Pid>89388-707-8062165-65230</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-293-318602-00-2057-7600.0000-2602010
Installation ID: 017440378351509285817510488183852995179313782271211972
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: YYQPG
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 5
Trusted time: 25-Apr-14 11:44:51 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:22:2014 19:40
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAwABAAEAAQABAAAAAQABAAEAhFGgVdK/qGlyQ4p3UvgUknZYnNvKbExY

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		B9K    
  FACP			DELL  		B9K    
  HPET			DELL  		B9K    
  BOOT			DELL  		B9K    
  MCFG			DELL  		B9K    
  SSDT			DELL		st_ex
  ASF!			DELL  		B9K    
  ____			DELL  		B9K    
  SLIC			DELL  		B9K    
  SSDT			DELL		st_ex
  SSDT			DELL		st_ex
  SSDT			DELL		st_ex
  SSDT			DELL		st_ex
  SSDT			DELL		st_ex
  SSDT			DELL		st_ex
  SSDT			DELL		st_ex
  SSDT			DELL		st_ex
  SSDT			DELL		st_ex

 

[Golden]

License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 5

Activating by phone will fix this. Do this:

1. Click rb:
2. In the search box that appears, type slui.exe 4 and hit enter
3. Select 'Australia'
4. Follow the instructions for phone activation (it is a free call)

 

[Geoffrey59]

Thanks

Thanks for the reply, but I get a box saying the Activation period has expired. There is a set of options below that but I am afraid to press anything in case it is connected with the actual problem malware.
Any suggestions?

 

[Golden]

Please refer to this tutorial, specifically steps 1 to 7. Take special note of the TIP in the yellow box immediately below step 7.

http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html

 

[Geoffrey59]

Worked! Thanks very much!!

 

[Golden]

Your welcome